Informative thanks. If you put straws on the ends of the T-bolts they are easier to line up.👍🏻
@JohnMarucci
4 жыл бұрын
Rob, great idea. Thanks!
@SandyGram75
4 жыл бұрын
We had the same issue with the Dometic 300 in our Keystone 175BH. We did the $75 upgrade. The wood seat is so much better. We got our replacement in 3 days. No more problems.
@JohnMarucci
4 жыл бұрын
Sandy, that's great to hear. Too bad I don't have the clearance in the 243BHS to do the upgrade. All the best!
@roxanne9749
4 жыл бұрын
What is the needed clearance for the upgrade?
@AAA-0
4 жыл бұрын
Thanks. After a 2 years we are having problems with sewer smell in our Forest River Salem Hemisphere GLX with this same toilet. It is good to know Dometic is on top of the problem.
@JohnMarucci
4 жыл бұрын
Randolph, I am glad the video is helpful. Removing and installing a replacement toilet is not terribly difficult should you decide to do it yourself. All the best!
@roxanne9749
4 жыл бұрын
We are having this problem on our 2020 Pioneer by Heartland. I will be call Dometic tomorrow for assistance.
@jenniferpigeon3538
4 жыл бұрын
@@roxanne9749 Did you have any luck with Dometic? We have a 2020 Pioneer too and just started having this problem after our 3rd camping trip.
@rickyhayter1
3 жыл бұрын
I’m pretty sure my 300 series is full between the inner and outer bowl (or was) I drained and flushed my black tank before traveling home from a trip. My tank was bone dry. I stopped for fuel about 4 hours into my trip and my entire bathroom floor of my camper was soaked with nasty waste water. (Probably about 1/2 gal). So disappointing to spend so much on a brand new camper and have this happen within the first year. Thanks for the video, it was very informative and in depth! Il
@JohnMarucci
3 жыл бұрын
Sorry to hear this. Definitely complain to your dealer and/or to Dometic directly while it is under warranty. Likely they will replace it.
@frequentthinker2385
4 жыл бұрын
We had the same issue with our 2018 Flagstaff 27 RLWS (purchased new in 2018) and, like you, not enough clearance for a toilet upgrade. When we called Dometic we were told that there was a quality control problem with the 300 model during assembly causing an internal seal to be misaligned. Workers had been retrained and there was no longer a problem with the 300. Since your new 2020 had the same issue I’m concerned that Dometic doesn’t really have a good grasp on the issue.
@JohnMarucci
4 жыл бұрын
This is concerning to me as well having just lived with 10 days of a fairly obnoxious stench with little recourse. What your comment says is that the issue is only solved to the extent of quality assembly and not a change in the process. Ideally, there needs to be a real replacement for the model. Thanks for the comment!
@FattyMcJason
4 жыл бұрын
Fantastic video! My Cherokee Wolf Pup just recently started smelling really bad after many many flushes of the black tank. We couldn’t figure out where the smell was coming from! I’ll be calling Dometic today! Thanks again for taking the time to lay this all out, hugely helpful
@JohnMarucci
4 жыл бұрын
Glad the video was helpful. All the best!
@aishafadhil4426
4 жыл бұрын
Hi John, thanks for the video, have the same problem in my 2020 geo pro. I will call Dometic tomorrow
@JohnMarucci
4 жыл бұрын
Glad it helped
@leokathysigrist5874
3 жыл бұрын
I had the same problem with my Dometic 300. We have a microlite DS21. We got us a Dometic 320. I had thought the dealer would check to see if it fit. It barely did. But I was able to jimmy it in.
@JohnMarucci
3 жыл бұрын
Glad to hear you were able to get the better toilet to fit. I am on my second 300 and have no room to upgrade. Thanks!
@noelgarabito8343
4 жыл бұрын
Thanks for the video very informative I really like the way you explain every single detail, I was checking the same model on a 2020 year and I noticed the toilet it is ceramic now, so wish me luck on my very first RV. Quick question 😬 can I negotiate the price on the sticker or normally rvs are sold on the price they are offering.... I hope I didn't sound tu st***d. Thanks for your videos you got a subscriber 😉
@JohnMarucci
4 жыл бұрын
Noel, as a general rule you never pay the MSRP on a trailer. Usually it is 20-30% off MSRP. I usually check RVTrader and find that model and check out prices nationwide so I know what the real price range is. That way you go into negotiations armed with good price information. All the best!
@roxanne9749
4 жыл бұрын
Thanks for the informative video. We are having this very same problem with our 2020 Heartland Pioneer. I will be calling Dometic tomorrow. Any idea of the needed clearance for the upgrade?
@JohnMarucci
4 жыл бұрын
Roxanne, I know in my Keystone Bullet, only the 300 model will fit. The 310 is the porcelain version that needs 10+ inches for clearance. I wanted to upgrade to but didn't have the space. Discuss it with Dometic when you call, but I think you may need to measure from the center of the opening in the floor to the wall. I think the 310 needs 10+ inches. Hopefully you will be able to fit the 310.
@lindabowens4358
Жыл бұрын
Did your 2nd toilet replacement fix the problem?
@JohnMarucci
Жыл бұрын
Not until I disassembled the unit and added silicone on the seals. Here is the follow up video: kzitem.info/news/bejne/lZV5zpp5r2uFZKA
@darrenbrady2683
4 жыл бұрын
The Model 310 also has issues, my toilet is leaking where the gasket connects with the bowl and the base, every time u flush some dirty water leaks inside slowly dripping down the base to the floor. Dometic won't replace it, they told me to buy another one. This will be my last dometic.
@JohnMarucci
4 жыл бұрын
Darren, sorry to hear this. Hopefully you'll find a good replacement. I know Thetford has a few models to consider. Feel free to post again with what you end up changing to. Thanks!
@patricknaughton5352
4 жыл бұрын
Hi John,My Family and I just purchased A 2021 keystone bullet 243bhs. I was wondering if this is a wide spread problem with dometic 300 toilet or is it a case by case problem?Is there any pre symptoms before it gets bad?My Family and I are brand new to RV camping,Just want to avoid a Bad experience.While on a vacation.Love watching your channel,very Informative.
@JohnMarucci
4 жыл бұрын
Patrick, I think it is a fairly known problem as Dometic seems to grant replacements without hesitation. That being said, they are saying that there have been changes made to the manufacturing process to keep this from happening. Likely you won't encounter it. If you do, the first thing you will notice is the smell - and it will be very obvious. It is something to be aware of but not alarmed about. Glad you are enjoying the channel!
@moepow8160
4 жыл бұрын
Each Dometic 300 toilet problem is different, I know because I am going on my third model 300. Its ridiculous and I know why this problem is acurring. And they know also.. There are two halves to this toilet when manufacturers. The top half slides down and on to the bottom half. This creates the space for urine. When the two pieces fit together the seal is poor. I can see they tried sealant on the two halves, sealant on the black seal that I can see ...this is one reason for different levels of leakage. The second, is when you sit on the toilet it creates a plunging effect which sucks and pushes water/ sewage both ways; the more you weigh the stronger the suction is and why most sealant/seals fails. Well I sure there are some toilets that did sealed, but many more have not. This plastic to plastic seal should have been a weld, may two or three welds... Stay away from this toilet its a bad design... Its has ruined two vacations, after the 1st reinstall/ testing we took off and few days later it starts all over again and the temperature hit 111° can you imagine the smell. I wish Dometic could stay with us a few days and see how they treat their customers...its horrible. On return we will try the third toilet. I don't care what they say they will put a different model number in, or they can explian the problem to a judge.
@JohnMarucci
4 жыл бұрын
Totally understand. We almost had our FL trip ruined and it was horrible for 10 days or so. I also blame the RV manufacturer who keeps using them (Keystone in my case). They could reject them and force Dometic to change but I haven't heard anything. Sorry to hear your issue. Some people are buying the porcelain model (310) and using a Dremel tool to cut the back of the porcelain to make it fit where the 300 does. I saw this on the Keystone Bullet Facebook page if you are interested in following up with those who have done this tweak. All the best!
@russwollet8998
4 жыл бұрын
How about that noisy seat?
@JohnMarucci
4 жыл бұрын
Yep, it’s pretty bad. Here is what I did that took 80% of the noise out: instagram.com/p/B74eiTXJs6B/?igshid=ps8po4dyatk1
@kenj.8897
3 жыл бұрын
You are right on . Myself I would put more blame on keystone for using a known shitty toilet . 👍
@maddawgraider
3 жыл бұрын
I’m developing the same problem I kept noticing this smell of urine! I’m going to check what model is on my Rv. Is there a fix to this other than replacing? Thank you for your video!
@JohnMarucci
3 жыл бұрын
Unfortunately, there is not a fix that I know of. I can’t confirm but have heard that later models of the 300 model are better. You may want to contact Dometic directly for a replacement.
@maddawgraider
3 жыл бұрын
Sure enough mine is the Dometic 300! I will be calling the manufacturer today, thank you
@maddawgraider
3 жыл бұрын
I called Dometic even though my warranty expired a year ago they are still going to replace it free of charge! Thank you so much John for saving me money!
@JohnMarucci
3 жыл бұрын
Great to hear!
@TheEdgarFamily
3 жыл бұрын
What a nightmare. I wonder if it's the same toilet in the 2021? The spec sheet just says "porcelain foot flush toilet"
@JohnMarucci
3 жыл бұрын
The 300 model is plastic. If it is porcelain, it likely is the 310 model, which seems to be fine.
@nancymontelpasse5308
2 жыл бұрын
Just curious if your replacement toilet has given you any issues? We are having the same problem with our bullet and we don’t know whether to replace with another dometic 300 or go with a different brand.
@JohnMarucci
2 жыл бұрын
I recently replaced my 2nd Dometic 300 series toilet in my Bullet. Same bad issue. I stayed with the same model at least one more time. I did get yet another free toilet from Dometic via warranty. The latest bad one likely was built at the same time as the former bad one. Apparently the later models are fixed. We’ll see.
@nancymontelpasse5308
2 жыл бұрын
Thank you for your prompt reply.
@woodywmjays5608
2 жыл бұрын
Just sealed up my 300 after pouring out a half bowl of black water. Will see how she holds up.
@JohnMarucci
2 жыл бұрын
I haven’t had any issues since taking mine apart and resealing it. My process is on this other video: kzitem.info/news/bejne/lZV5zpp5r2uFZKA
@woodywmjays5608
2 жыл бұрын
@@JohnMarucci mine just had the seal. No oring.
@JohnMarucci
2 жыл бұрын
I think they changed how they sealed them at the factory at some point.
@boodanoo
3 жыл бұрын
Are you not an R-Pod guy anymore, John?
@JohnMarucci
3 жыл бұрын
I have both an R-Pod 179 and a Keystone Bullet for longer duration trips. Thanks!
@keithmackenzie9719
4 жыл бұрын
My 300 just fell victim to the stink. What # did you use to call Dometic?
@JohnMarucci
4 жыл бұрын
This is the customer service number I have printed on my Dometic toilet manual: 1-800-321-9886 (8 a.m. to 5 p.m. eastern).
@keithmackenzie9719
4 жыл бұрын
@@JohnMarucci Thanks, I did make the call and was told that I need to take my RV to an authorized service dealer, and that they no longer just "ship out" replacement toilets. It will be half the cost of a new toilet just to do that....
@JohnMarucci
4 жыл бұрын
That’s too bad, not sure why they changed the process. Sorry to hear this.
@SKINxSLAYER
4 жыл бұрын
That's why I didn't but a keystone...
@JohnMarucci
4 жыл бұрын
Understood, but remember the Dometic 300 is likely in a bunch of trailer models besides Keystone. I’ve heard that recently they’ve made some tweaks to the design to eliminate the issue.
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