In this video, I am giving you an introduction for a day in the life of a help desk technician. In this specific IT Help Desk Support example I am talking about the help desk technician in a call center, providing remote IT Support.
Working a role as a help desk technician or help desk analyst is often the first stepping stone for someone looking to get into information technology. Therefore, I feel it is very important to understand what a typical day in the life of a help desk support technician looks like.
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Негізгі бет A DAY IN THE LIFE OF A HELP DESK TECHNICIAN - IT Helpdesk Support
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