I am not sure why anyone would say you were overly negative or "naggy" with your review. I appreciate the honest and candid reviews and you always give appreciation to the positive things on the ship as well. Not everyone will have the same experiences on cruises and perhaps the ship was very crowded and maybe it was understaffed. Keep up the great work and know that most of us appreciate the honesty and the great content!!
@CruisingCanucks
5 ай бұрын
Thank you. We appreciate your support.❤️
@USKeyService
4 ай бұрын
Thank you Jill and Jerry for the review. Heading out on the Seashore on June 23. Seeing your experience my wife and I booked in the Yacht Club.
@CruisingCanucks
4 ай бұрын
Have a wonderful cruise.🛳
@beverleywesthaver3328
5 ай бұрын
Another great video. Really appreciate how honest you are about your experience.
@CruisingCanucks
5 ай бұрын
Glad you enjoyed it. We try to balance out any challenges we find with the positives - as there's no such things as a bad cruise, we're on vacation and loving it.
@sarahj.5970
5 ай бұрын
Thank you so much for responding to me on my excitement about your first experience with MSC. I truly appreciate it because you two are gracious and not just needing 5 star plus perfection...just good..thank you, thank you. I will be watching this keenly. Now I am already back to Yacht Club Only when/if I try MSC and comparing that to regular situations on other lines depending on all the details we all have learned to do. I am not sure where in real time we are but sure you are making the best of it and enjoying anyway...so glad your daughters/families/guests loved the show...that is truly great...I hope those cards got changed??
@CruisingCanucks
5 ай бұрын
Thanks for watching. We would love to try the yacht club. We have heard great thing about it. We had a fun cruise with our family.🛳
@rickkorzeniowski4247
4 ай бұрын
Thanks. I got a good feel for what it was like for you guys. I'm looking forward to watching as the days continue.
@CruisingCanucks
4 ай бұрын
Our pleasure! Thanks for watching.🛳
@chrisbillman4741
5 ай бұрын
I would ask all of you guys to share a few seconds of video showing wheelchair accessible spaces. Like any ramps on the ships, wheelchair space in the entertainment areas and theater. Anything that might be an obstacle or anything that might encourage us to use or avoid a ship. Simple things like the hand washing stations can a person in a self propelled wheelchair have space under the sink so they can move close enough, accessible bathrooms and so on. 😊
@CruisingCanucks
5 ай бұрын
The biggest thing we noticed on the Seashore was the extremely long wait to get an elevator. We never went by the elevators that we didn’t see someone in a wheelchair or scooter waiting. Thanks for your comment we will keep it in mind for our next vlog series.
@PattyP23
5 ай бұрын
I agree with many of the comments based on the first day that it does not look relaxing, service oriented or inviting but it is only the first day. It does seem dark/cramped with a nickel and dime climate vs my preference for bright/space and all in. I think it was a good choice to get the drink package based on this vlog.
@CruisingCanucks
5 ай бұрын
It definitely was a crazy embarkation day. The crazy rainy day weather didn’t help. You made a very good assessment of how we felt and what we saw.
@Juancarlo4342
5 ай бұрын
I will be on this ship for 2 weeks in May, a cruise is what you make of it. You should have bought it before when you booked.
@CruisingCanucks
5 ай бұрын
Have a great cruise!
@dianec9456
5 ай бұрын
I was cringing while watching this one... the only thing that kept me going was looking for the letter and loving your content. There's no way I could do a ship with more than 3500 passengers... not even sure if I could do THAT many, but it would depend on the ship/layout. Thanks for 'taking one for the team'!
@CruisingCanucks
5 ай бұрын
We definitely learnt lessons from this cruise which will influence our decisions when booking our cruise adventures.
@jameskimmykatcrespo
5 ай бұрын
It looks like a very beautiful ship.....Love the crystal staircase..........but that was a rough start for sure!
@michaelengle9062
4 ай бұрын
it is beautiful. we just got back from a 4 night cruise. great time. ship was amazing and maybe we just got lucky but there was a great group of people on board. lots of fun
@matthewduffy5774
5 ай бұрын
I am fairly confident in saying I have watched all your videos of cruising, and as soon as you stepped foot on this ship & in the first 10 seconds onboard it felt very chaotic to me. I hadn’t had that impression in any of your other videos. Seeing how packed & loud it was, was even a turnoff for me and I’m in my 30’s.
@CruisingCanucks
5 ай бұрын
It was a different experience then what we are used to. If someone is looking for a relaxing vacation this was not the ship to pick.
@matthewduffy5774
5 ай бұрын
@@CruisingCanucks I’ve had more relaxing embarkation experiences with Carnival 😂 & Norwegian was excellent from check in to getting aboard. Looking forward to seeing how my first Royal cruise goes this August!
@jabbathehut656
5 ай бұрын
I must have watched dozens of reviews now of MSC, and despite you all saying you are giving it a second try etc, it staggers me that you all keep trying to make it worthwhile. I can say this categorically, I will never spend my money on an MSC cruise. It looks, and sounds now, like at hell sea. Any redeeming pluses, can be kept as far I am concerned. The noise in that atrium is unbearable. Like Blackpool at sea. I dont consider myself as a refined person, and I would hate to do a Cuanrd cruise, with that pomp and ceremony, but MSC can do one frankly. With so many great cruise lines I am amazed you vloggers keep givng MSC another chance. Great video by the way. Love your content.
@CruisingCanucks
5 ай бұрын
We had a good experience in the fall on the Seaside but unfortunately that was not the case this time. We don’t have any plans on giving MSC a third try.
@michaeldiamond9184
5 ай бұрын
I loved Seaside last year I was hoping Seashore was a clone, it did not feel crowded and loved the 2nd buffet mostly for late night snacks. I can discount their lack of free additional dining option for a lower fair & if drink package was selected with room it was way cheaper. Also over night at their private island is great, I see other cruise lines starting to do that, which at great ports is just great!
@CruisingCanucks
5 ай бұрын
We found out that the Seashore is the same size as the Seaside but they took out common area and added extra cabins and therefore it holds 400-700 more passengers. We definitely felt like it was overcrowded compared to the Seaside.
@jimbetche7864
5 ай бұрын
I'm sure if you were able to upgrade to yacht club your experience would have been so much better. If I go on msc the yacht club is the only way to go.
@CruisingCanucks
5 ай бұрын
We agree
@robertk4552
5 ай бұрын
I loved the drink stations on the Disney Fantasy with our handy 64oz yetis. Making drinks so inaccessible is always a pain on cruise ships. Trying Princess with Premier package for our first time in June where we hope the Medallion class service makes it somewhat easier.
@CruisingCanucks
5 ай бұрын
Great to hear that Disney is doing it right. We enjoy the app on Princess but you sometimes need patience when using it.🛳
@ChristineRobillard-h3e
2 ай бұрын
Canadian here. I enjoy your vlogs. Planning our first cruise. Which medical insurance do you purchase when going on a cruise and which company. Need all the advice. :)
@CruisingCanucks
Ай бұрын
We have used a variety of different types. Fortunately we have yet to have a claim while travelling so we do feel that we recommend a specific one. We currently have a Platinum American Express Card that provides a good insurance travel plan but recognize that it is pricey unless someone is travelling as frequently as we do.
@user-Samcorl
5 ай бұрын
Yes, the lack of paper menus was a huge issue for my family on our last New Year's cruise on the Carnival Legend. Really annoying.
@CruisingCanucks
5 ай бұрын
We find that it takes away from the dining experience when everyone has their eyes glued to their screens.
@julepandtrubbs
5 ай бұрын
We were thinking if we were to do MSC it would be for a European cruise which are more port intensive. We normally spend the maximum amount of time off the ship and eat out (though very frugally). And maybe we'd bring back food local from the ports we visited, and not rely so heavily on MSC's lack of food choice/availability. Basically, their ship would serve as a floating hotel, lol. Still only a thought. Not sure if we're willing to hand our money to MSC just yet though, lol. Looking forward to the rest of the vlog to see if it improves.
@CruisingCanucks
5 ай бұрын
We have discussed doing the same thing. Some of our family did a MSC European cruise last year for two weeks and said they would do it again.
@DKeeping
5 ай бұрын
We went through the embarkation chaos twice; once when we initially boarded and the again when we reboarded for the 7-day. I hear you about the buffet…in can be nuts. Eventually we figured out to use the glass elevator at the very aft end and go in there. Even if the aft serving stations weren’t open it was MUCH more civilized back there. Our MDR experience was ok; not amazing or even “good” just adequate. Our biggest complaints were slow drink service (it’s the point of sale system they use creates a bottleneck in the service flow) and those idiotic “smart” elevators
@CruisingCanucks
5 ай бұрын
Great tip on the aft elevators - we found the same. Our boarding on MSC both times has been really good though. Drink service was mainly okay, but we had a couple times where it was a little slow. SMART ELEVATORS - we didn't think they improved service on the Panorama and felt the same about them on this ship. Good news is we lost weight doing so many stairs on this ship!
@KaileBrogan1025
5 ай бұрын
Thank you for making this vlog
@CruisingCanucks
5 ай бұрын
Thanks for watching.
@barbarashuster9029
5 ай бұрын
Last time I used my soft sided beautiful luggage by the way, we were flying to Texas and it poured! My suitcase must have laid in a huge puddle at the bottom of the luggage carrier as everything inside was soaked!
@CruisingCanucks
5 ай бұрын
How unfortunate. We were afraid that our daughter and family would have the same experience because they were travelling with soft case luggage but fortunately all their clothes were dry.
@Mazza240
5 ай бұрын
@@CruisingCanucks I use soft case luggage but I use plastic liner like when you’re decorating. Never a problem!
@CruisingCanucks
5 ай бұрын
Great idea!
@Mrs.jones754
5 ай бұрын
Thank you for this timely video. I'll be boarding the Seashore on Sunday! So interested in your thoughts and experiences.
@mskimmie316
5 ай бұрын
I'm on there Sunday too
@dianneyue7876
5 ай бұрын
Me too!
@CruisingCanucks
5 ай бұрын
Have a wonderful cruise. It is a beautiful ship.🛳
@GrandmaandMrRon
5 ай бұрын
We' ve only done 4 MSC cruises with mostly good cruises...but yes, they do tend to overcrowd their ships. It's weird how MSC is so strict on embarkation day about wine, soda, or water...but we've experienced a lax policy at the ports, usually ushered on to our cabins even when verbally declaring we might have rum we bought. Go figure? But we really hope your cruise turns out much better. We're sure better weather will make a difference.
@CruisingCanucks
5 ай бұрын
We had a fun cruise but wished there was more venues for eating lunch.
@LanaCarter-z9c
5 ай бұрын
MSC is a no-go for me. I’ve seen so many reviews where they stumbled on organization for basic cruise functions - why should I trust them to organize during an emergency if they can’t handle the basics?
@CruisingCanucks
5 ай бұрын
Valet point. We were a little concerned when we were directed the wrong way to our muster station during the drill.
@barbara88-
5 ай бұрын
After watching this video, I am also confident that this is not the cruise line for me. There were too many things that would have dampen my spirits form the card being incorrect, to the wet luggage to the MDR fiasco, and that in first half of the video.
@CruisingCanucks
5 ай бұрын
It was a disappointing start to the cruise for sure.
@christineainslie4239
5 ай бұрын
Oh my this hasn't started out very well at all. Sorry guys, hope it gets better. The ship seems very dark inside, or is it me? What were they thinking only having one buffet, and not fully open? Yikes! Fighting to get paper menus every night, when they knew you preferred that! MSC is a big no for me, just something about the line and the comments I've heard that has put me off. Last straw was how Ben and David were treated on their last MSC cruise. I will be interested to follow along, and see how it goes. Cheers from London, Ontario.
@CruisingCanucks
5 ай бұрын
It was a challenging start but still found ways to enjoy ourselves.
@annettegrimes2931
5 ай бұрын
I hope it gets better!
@CruisingCanucks
5 ай бұрын
Thanks. We had a fun time despite some issues.
@ericericson3535
5 ай бұрын
May you live in interesting times, the Chinese say; so, the real question still unanswered is: Do they have Crown royal on board, at least that could be a salve for your expensive beverage package. I'm really looking forward to the rest of this adventure!
@CruisingCanucks
5 ай бұрын
Yes, there was however only in the more expensive package than what we had!
@bethcole7909
5 ай бұрын
@@CruisingCanucks ☹
@richardg8651
5 ай бұрын
Hold on, you bid the maximum possible to downgrade to an inside cabin in the yacht club from a deluxe balcony? Really and truly why?
@CruisingCanucks
5 ай бұрын
We have been told that it is worth it in order to have the Yacht club experience.
@Juancarlo4342
5 ай бұрын
You can ask for a glass of water at any bar. I have seen it happen on all of my msc cruises.
@CruisingCanucks
5 ай бұрын
Our first 20 cruises were on Carnival without a drink package and we never had to go to a bar to get a glass of water if we wanted a drink. That's new to us. We'd be happy to get our own water if it was available - Marella had water filling stations at each elevator.
@Juancarlo4342
5 ай бұрын
@CruisingCanucks have u seen the prices on carnival that is why you are probably on a msc cruise, I have been on 10 of there ships. They always have juice stations and ice and water stations in all of there market places. I guess I will check in May when I'm on the seashore for 2 weeks.
@CruisingCanucks
5 ай бұрын
All of their Marketplaces? There's just one instead of the two we found on the Seaside. Have a great cruise and stay hydrated! :)
@kennethpreston9813
5 ай бұрын
Good luck on MSC. so many bad online reviews for MSC. The Yacht Club is the only MSC product I would even consider. You deserve better than MSC
@CruisingCanucks
5 ай бұрын
We feel exactly the same way after our Seashore experience.🛳
@jefflimp561
5 ай бұрын
We are booked on the yacht club for this very reason. May never step foot outside…
@pileofstuff
5 ай бұрын
Y'know, I don't think I'd be especially mad about replacing 1 of the multiple private island days for an actual port, even if it was "only" Nassau. As much as the Nassau port zone is something of a manufactured experience, it does have a bit of local flavour, where the private islands are *entirely* manufactured experiences. To each their own, though.
@CruisingCanucks
5 ай бұрын
We booked this cruise to special due to the two days at the private island. We love to snorkel and wanted lots of time at the beach with our family. We were impressed that MSC made the effort to bring us to a different port instead of just adding another sea day.
@heather19821982
5 ай бұрын
So we are setting sail on MSC on May 12. So I’m given the option to link my cc at home, but this is my first ever cruise. What is it for? To cover additional items you might want to purchase? For the gratuities at the end?
@CruisingCanucks
5 ай бұрын
You have to have a credit on file because there is no cash and no credit used on the ship. Everything you purchase is applied to your ship card and onto your onboard account. Your credit card is then used to settle that account.
@uba51
5 ай бұрын
Ya, I’m out on MSC. Too many bad reviews!
@CruisingCanucks
5 ай бұрын
They are definitely struggling to meet the standards that we have become accustomed to with our other cruise experiences.🛳
@rexbourne7635
5 ай бұрын
At that point if the ship had not left port i would have got off.
@Mazza240
5 ай бұрын
Wow they confiscated your wine? Heard so many bad reports on MSC. Don’t even think I’d go on it if they offered me it for free!
@CruisingCanucks
5 ай бұрын
We were surprised about the wine. We ended up giving it to one of the Florida base staff at the terminal.
@Mazza240
5 ай бұрын
@@CruisingCanucks very disappointing
@aklassen47
5 ай бұрын
If they would have done a little research they would have known Msc doesn't allow wine. Not msc's fault.
@CruisingCanucks
5 ай бұрын
@@aklassen47 As said above - we were surprised about the MSC policy on this as it differs from all othe cruise lines we've done in the past. Our fault not to know about this MSC rule. MSC's fault for making that rule.
@MichaelByess-q6t
4 ай бұрын
I thought it was against the rules to go to your room before 1:30pm
@CruisingCanucks
4 ай бұрын
Our Seaside cruise in September had our cabins ready at 11am and the luggage was already there. Cabin availability changes week to week depending on circumstances.
@daveamey7272
5 ай бұрын
i truely wish you were on my ship cunard 12th may rome it would make my cruise . unfortunately i cant afford to join you on your group cruise because my cruise is so expensive but i will try to join you one year . alas a very sad dave 😓
@CruisingCanucks
5 ай бұрын
We will meet on a journey at some point. Enjoy your cruise in May!
@Juancarlo4342
5 ай бұрын
Add the alcohol and wifi package for cheap prices.
@CruisingCanucks
5 ай бұрын
We've seen that promo. We were coming off a 10-day cruise with a drink package and didn't think we needed another 7 days of drinking. Little did we know the Seashore can be a desert if you want to find your own hydration
@jameskimmykatcrespo
5 ай бұрын
Wow! What a crazy, busy day! The ship looks beautiful and love the crystal staircases. Hope things get better in the coming days...
@CruisingCanucks
5 ай бұрын
It is a beautiful ship. There were a lot of little things that happened on embarkation that made the day crazy.
@DKeeping
5 ай бұрын
Brooklyn cafe was our hang out. We were on an 11-day (4+7b2b) right after you
@CruisingCanucks
5 ай бұрын
We spent a lot of time there throughout the cruise also.
@lynnleipold2617
5 ай бұрын
Well, your Level8 luggage leaked. It also weighs too much for me to lift up on an airplane. I will never buy any of that overhyped luggage. My Monos and Away luggage is just fab for me! I still love you guys! I would love to have your yellow dress, Jill. You looked fabulous in it!!!
@CruisingCanucks
5 ай бұрын
We heard some people with soft luggage had their clothes soaked right through - it was really raining that day. We were thankful for only a few damp spots in a couple of items.
@lynnleipold2617
5 ай бұрын
@@CruisingCanucks Good!
@liseoppenheimer7255
5 ай бұрын
Did you announce the winner for the group cruise secret word?
@CruisingCanucks
5 ай бұрын
Not yet. The deadline to enter the contest is tomorrow.
@williamshirkie9401
5 ай бұрын
Every vlog from all KZitemrs puts me more and more off MSC , they seem more interested on how much money they can squeeze out of their paying passengers , why would they take bottles of wine from you that’s unbelievable, I hope you had a nice time anyway I’ll watch the whole vlog
@CruisingCanucks
5 ай бұрын
Think you are on something there.
@Scotts-CruiseTravel
5 ай бұрын
Glitzy 🎉🎉🎉
@CruisingCanucks
5 ай бұрын
They do have pretty ships.
@colleens7641
5 ай бұрын
Are you in the atrium or the rouge cabaret lounge at 15:40?
@CruisingCanucks
5 ай бұрын
That’s the Cabaret Rouge.
@colleens7641
5 ай бұрын
@@CruisingCanucks thank you
@tammylowney1064
5 ай бұрын
This does Not make me want to sail with MSC. 😬
@CruisingCanucks
5 ай бұрын
It was a crazy embarkation day.
@tammylowney1064
5 ай бұрын
Love your content especially as a fellow Canadian. My Husband and I took your advice on where to stay in Rome!! Loved it!!
@CruisingCanucks
5 ай бұрын
@@tammylowney1064 You aren't the first one to stay there after watching the video. We hope you had a great time in Rome!!
@Mazza240
5 ай бұрын
Is this the cruise you both got ill on?
@CruisingCanucks
5 ай бұрын
Mr.Canuck began to feel ill day 6 of this seven-day cruise.
@jabbathehut656
5 ай бұрын
@@CruisingCanucks Hardly surprising on that Petri dish of a vessel.
@daveamey7272
5 ай бұрын
shocking msc im afraid i will never sail on msc awful start .
@CruisingCanucks
5 ай бұрын
It definitely was different from our first experience with them.
@alliepettola3808
5 ай бұрын
Seems like you guys went in with negativity from the start and continued to complain throughout. Never sailed on MSC and no plans to but did you check their policy on brining wine onboard? Pretty sure it clearly states you’re not allowed so that’s on you. Good luck with your future travels.
@CruisingCanucks
5 ай бұрын
Did you see the start of the video? We were certainly excited to get on the ship and had a previous great MSC experience. We really did just show what our experience was - and did you watch the video? We spoke at length at the end about all the positives and things we liked and the couple hiccups we didn’t expect.
@rexbourne7635
5 ай бұрын
Nothing right. Wrong table. Wrong card level. No 2 bottles on. Nightmare ship by the look of it.
@CruisingCanucks
5 ай бұрын
They were a lot of disappointments on the embarkation day.
@michaelengle9062
4 ай бұрын
seems to be a wide range of experiences out there. we just got back from 4 days on the Seashore and it was amazing all around.
@nancyp2992
5 ай бұрын
Typical European style entertainment - no need for translation
@CruisingCanucks
5 ай бұрын
Yes, very true.
@aklassen47
5 ай бұрын
Most of the video, It felt like you literally were nit-picking EVERYTHING, like you had a chip on your shoulder. Didn't feel like a fair review. I'm all about constructive criticism, but this was extra negative and naggy sounding. Just saying..
@CruisingCanucks
5 ай бұрын
We talked about how smooth embarkation was, how helpful the matre'd was to get our family together at a table, at how much we loved the international feel of the music/entertainment, how beautiful the ship was, and how we loved the Rouge Cabaret in the aft of the ship. We didn't like the buffet change from a sister ship, or the paper menus. What you saw wasn't a review - our vlogs show the day in the life of a couple who loves to cruise and travel the world. It's meant to show our journey, and you only have to come along if you choose.
@georgettenorth2776
5 ай бұрын
I sailed one week later on that ship and had a great cruise. No problems.
@CruisingCanucks
5 ай бұрын
That's great to hear - we also had a great cruise and talked to many other people who did as well. There's just a few things about this ship that were a disconnect from our style of cruising - and from our last MSC experience.
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