Just installed and it is absolutely some crap- I’m thinking of getting rid of the sliding door and just have a shower wall. It’s in my basement, so many people will not even see this bathroom.
@ovedecors1
2 жыл бұрын
On behalf of our team, we sincerely apologize for any disappointment this experience may have caused you. We fail to understand what exactly is the issue. The Davidson should install and work perfectly if the indications are all respected. Please reach out to one of our installation pros at 1.866.839.2888. We'll review your install and the condition of your unit and advise then with a solution to your satisfaction.
@jeffbarnes1039
Жыл бұрын
Luv mine nice price, nice looking
@ovedecors1
Жыл бұрын
We’re glad you like our shower door. We take pride in our products and we’re happy to hear that you’re satisfied with your purchase. If you have any questions or concerns, please don’t hesitate to reach out to us. We’re always here to help!
@moxu9265
11 ай бұрын
❤
@truthteller9562
Жыл бұрын
Where can you get parts that were let out. The box doesn't have part G (the rollers) they are not like any other design made
@ovedecors1
Жыл бұрын
We apologize for any inconvenience caused by the absence of parts in your shower package. Please do not hesitate to contact our team at 1.866.839.2888 and kindly provide us with your purchase receipt for verification. Once confirmed, we will promptly ship any missing components to you. Thank you for your understanding and cooperation.
@truthteller9562
Жыл бұрын
@OVE DECORS SOCIAL MEDIA I did that and your customer service representative told me he would contact the manufacturer and it could take 5 to 7 business days for me to get a response. I just returned it to lowes. If that's the kind of customer service response you get over a missing part how can I expect the product to be any good
@staberdearth3130
8 ай бұрын
@@truthteller9562I had the very same non response issue with Dreamline. After two detailed emails with questions, it’s been months for one response that never came and the latest it’s been two weeks, no response. I spec shower door for clients. Do you think I’m going to use this company? THEY ARE OFF THE LIST AND I TELL CUSTOMERS TO STAY AWAY. I HAVE NO TOLERANCE FOR COMPANIES WHO SAY THAT THEY OFFER CUSTOMER SERVICE THEN PROVIDE NONE.
@remybelleperez4444
Жыл бұрын
The framed part is does not even hold water. There,s water everywhere. What can be done?
@ovedecors1
Жыл бұрын
Thank you for reaching out to us. Please call our team at 1.866.839.2888 so that we can review the installation and find a solution as this is not a reoccurring issue
@remybelleperez4444
Жыл бұрын
@@ovedecors1 it was our general contractor who installed it. Ibelieve the sealnt part is missing. Is there a special sealant that goes with it
@remybelleperez4444
Жыл бұрын
The contractor put sealant inside. We have not tried it yet. He said the outside does not need to have a sealant. Is this true?
@michaeljanssen6914
Жыл бұрын
The door sweep does not fit in the guide, (part M), very frustrating.
@ovedecors1
Жыл бұрын
Hi Michael. Thank you very much for taking the time to write us. Please call our installation team at 1.866.839.2888. One of our experts will guide you with your install.
@Samir09villeda
8 ай бұрын
You have to turn part M around you have it on the wrong guide
@dantealexander9082
2 жыл бұрын
This shit is the worse!!
@ovedecors1
2 жыл бұрын
The Davidson is a high quality glass door offered within most people's means. If our products are of interest to you, we manufacture much thicker doors if you are ready for that much heavier and sturdier feel. Call one of our experts at 1.866.839.2888. We'll drive you through any step of the installation process or present to you everything we made available for you to transform your bathroom in a heaven of the future. Extremely comfortable smart toilets, high end shower doors and kits for every application, LED mirrors and medicine cabinets, etc.
@remybelleperez4444
Жыл бұрын
@@ovedecors1 please help with the door leak
@user-nk4ul8ed9q
2 ай бұрын
I’m having trouble with the door seal. It doesn’t fit into the door guide. Very poor design.
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