To ensure safe and enjoyable travel, Emirates pursers, who lead the cabin crew, use a mission-critical application running on a laptop in the galley. IT staff redesigned the application to run on Windows 8 and deployed it on HP ElitePad 900 tablets. Pursers gained a touch-enabled application with passenger and cabin crew data on a device they can carry through the cabin to provide immediate, personal service and better monitor cabin crews’ performance.
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