Albalat Dental Valencia Clinic - C/ Cirilo Amorós 2 Tel. 96 3528119 | albalatdental. com
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Rosana Cebriá is responsible for Patient Care at the dental clinic "Albalat Dental" located in Valencia. He explains to us what his work consists of, the importance of offering a good treatment to the patient from the moment he arrives at the clinic until his treatment is completed and the relationship that exists between his position and the doctors.
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"Hello, I am Rosana Cebriá, the patient care manager at the Albalat Dental Clinic in Valencia.
I am in charge of monitoring all the patient's treatment, from the moment when the patient takes the appointment, and already comes to a first visit and tells us what are the problems they have.
Abalatdental and the whole process until the patient leaves the clinic. Already with the optimal mouth, and with regular check-ups, it is a little bit like detecting this problem, detecting if you have had bad experiences in previous dentists, in the fears you may have about dental treatment, and the ignorance that this entails. All this is transmitted to the doctor, to the specialist who will discuss your subject.
The doctor will do an exam, perform a series of diagnostic tests, x-rays, and whatever is necessary in each case. You will be referred to other specialists in the clinic at the dentistry level, and we will draw up a treatment plan to return the functionality to our patient's mouth.
I have to explain it very well to the patient, translate the technical language - many times - of the doctors. What the patient really needs, and with clear language, with language that is easy to understand.
The whole mechanism of the clinic unfolds: We will give you the appointments, we will schedule your treatment until its completion... At the end of the treatment, it is very important to know what the patient's opinion is, not only as to the result of the treatment itself, which must be good obviously, but above all of the treatment he has received in the clinic. From the attention we have had of all our team, our doctors, our hygienist assistants... because we all make dental Albalat, and it is very important to have the overall opinion of each and every one of our patients".
For more information: www.albalatdental.com
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