Hello, I've been trying to contact for a return. The return button on the website is no longer there. I emailed customer service's email and the email got bounced back saying it no longer exists! I even whatsapped you guys and nobody replied! I've been a customer for years and this is the first time I've experienced something like this! This is not acceptable.
@patricksinclairjr5585
3 ай бұрын
It’s been well over a week and I’ve been trying to contact this company to finish my return. The return was accepted but I never received the label, I’ve tried calling, no response, sent several emails no response! Not fair at all! Please respond to my email!
@newyorktolondon
9 ай бұрын
horrific customer service now, they owe me THOUSANDS in refund money at this point and have received my packages (I have proof). No response from customer service, no refund, completely ignored for over a week! Unreal for a luxury retailer!
@MATCHES
9 ай бұрын
@stephaniegosman573 We're very sorry to hear this. Please DM us your order number and contact details and we will look into this for you.
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