Tf? I had this problem for months now. I would always try periodically. Last night, didn't work. 2 hours ago, still didn't work. After watching this video, I tried again bc why not. IT WORKS NOW! WTFFFFF
@nerdpeacegaming1730
3 жыл бұрын
i didn't even do anything.. just the voice in the vid ask alexa to play music suddenly it play music.. but when i ask for 2 day nothing happen.. wtf
@tru2Seattle
3 жыл бұрын
This is exactly what my 1st generation Echo Dots are doing. They will not play music for anything but work fine for everything else.
@scofieldp2352
Жыл бұрын
🤳🏽The new update for the 1st gen doesn't support Android operating system @ the moment. What you may have to do is deregister your device & reopen your Alexa app on another device outside of any android phone or tablet. If you have an iPad Re-register your echo on that device after you've gone through the set up mode your music should enable once again. Let me know if it works out for you. I'm up and running again TG..🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽🕺🕺🕺🕺🎼🎼🎵🎵🎵
@frankmartinez1907
Жыл бұрын
Mine did same thing, but stumbled on to something. On the Alexa app on my phone I accidentally clicked on the Alexa communication button and when I clicked it off everything worked fine again
@nancyking6014
11 ай бұрын
@@scofieldp2352 So if you do not have anything BUT android you are screwed? I have spoken to AMazon customer service and they did not mention this to me, but they also did not fix the issue..
@bptjps
2 ай бұрын
All 4 of my echo devices (2x 1st Gen Echo Plus, 1 echo dot clock and 1 echo dot) are stopping music at the same time 4 months ago. Did you ever have it resolved or do you suggest we give up echo devices and convert to KZitem Music on the Google Nest Mini? I know it’s the streaming music part that fails on all our echos.
@michaelthompson2688
3 жыл бұрын
Same prob...wouldn’t play radio stations, music etc. Took advice from IT crowd ; pulled the plug, waited 2 mins, then switched it back on. Sorted !
@cherylelbeji7349
4 жыл бұрын
Mine has done the same thing yday...have u found out how it will come on again?
@Grant211
Жыл бұрын
Same problem here. What’s the correct fix? I have about 5 echo dots in the house.
@sherylanderson1600
2 жыл бұрын
I have the same one. Mine was doing the same. Part of the problem was that I changed my privacy settings under Settings on my I-phone->Privacy->Location services and Tracking. (I had changed these and that’s around the time my Alexa quit playing music and responded just like yours did). I turned those back on in tracking. Now, I got them to play which is great, but they cut out at times and come back on. Still trying to find out why that is happening but at least I am able to play my music now.
@JosephFreehill
2 жыл бұрын
Thank you fixed the problem straight away
@scofieldp2352
Жыл бұрын
The new update for the 1st gen doesn't support Android operating system @ the moment. What you may have to do is deregister your device & reopen your Alexa app on another device outside of any android phone or tablet. If you have an iPad Re-register your echo on that device after you've gone through the set up mode your music should enable once again. Let me know if it works out for you. I'm up and running again TG..🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽🕺🕺🕺🕺🎼🎼🎵🎵🎵
@lucrabills4040
4 жыл бұрын
I had the trouble since I’ve opened and set it up just keep unplugging it. I unplugged for about 50sec. As suggested by a GetAnswers KZitem vid. Works.
@lucrabills4040
4 жыл бұрын
That’s actually not working. Contact the company through the Alexa app because for me they troubleshooted the issue and determined there was a pairing issue and after a minute or so I requested a song and it played. Greatful.
@rwilson8320
Жыл бұрын
MAY 2023: I have 2 "First Gen" Echos with the reported problem - rarely would stream music (power off/on would only fix it sometimes and only for a short period of time). Determined the problem is related to my iPhone 13-ProMax being in close proximity of the Echos. Here's the fix: open your Alexa app on your iPhone, open the Echo device on the iPhone app having a problem, open settings in the upper right corner of your phone (still in the Alexa app), then go to the Communications option and make sure it is "disabled." This fix worked on both my First Gen Echos and now they will stream music 24/7. Very frustrated before the fix.... almost dumped the 2 old First Gen Echos and gave up.
@potatoviking8153
3 жыл бұрын
Hello, do I need to join any subscription In amazon so just i can play music in my echo?
@lorrainestevens1165
4 жыл бұрын
Hi I just got a Alexa and it was playing my music and then suddenly I asked it to change the music but then it would not play my music
@simplymythed8226
4 жыл бұрын
That is what happened to me except I didn't get Alexa so long ago!
@Lily-ow5wm
3 жыл бұрын
I got an Alexa yesterday and when I tell it to play a song it says it is but then plays a completely different song. Any fix?
@Rey1_A
3 жыл бұрын
@@Lily-ow5wm Same but instead of a different song, she plays a radio from pandora.
@Lily-ow5wm
3 жыл бұрын
@@Rey1_A sadly it still does the same thing even after reaching out to the support team
@Lily-ow5wm
2 жыл бұрын
@Pauchi0810 very odd
@renucis2994
2 жыл бұрын
I have a simular problem with my 3gen when i ask it for example -Play music by Rare Americans- it says -playing Rare Americans radio- and there usualy isn't any music by the artist. Can anyone help?
@twmissmt
4 жыл бұрын
Yeah, I have a Dot and a Plus (2nd gen) and have thrown them out. Customer Service is ridiculous and the frustration with these devices is not worth it. Amazon JUNK!!
@dhdgamingzone9279
2 жыл бұрын
I have a problem alexa saying i cant find a song in 3rd genaration how to solove this problem reply
@siobhancostello4847
Жыл бұрын
Thank you for posting this! I’m having the same issue. I’ll try unplugging for an extended time.
@chaekim5941
5 жыл бұрын
I was having the exact same problem with my first generation. all I did was unplug it for about 10 to 15 minutes now it works fine
@jboze
5 жыл бұрын
That doesn't work for any of mine. I have even reset them back to defaults and set them up again.
@CoDivaTheGr8
4 жыл бұрын
Thank you Chae, I was having that same issue with with my Echo Dot. I followed your instructions and it worked right away. I appreciate you 😃.
@THELOVEOFMYLIFEANDY
4 жыл бұрын
I was having the same issue. I did exactly what you said and it WORKED!! THANK YOU!!
@chaekim5941
4 жыл бұрын
@@CoDivaTheGr8 I'm glad you worked out for you.
@chaekim5941
4 жыл бұрын
@@THELOVEOFMYLIFEANDY you're welcome
@akoito365
4 жыл бұрын
I got echo too and it is doing the problem it won't play ant music, what is going on?
@jackiehung7258
3 жыл бұрын
Did you put all of them into a group? I had the same issue with all four of my echo dot that are on the same group. I deleted them from the group, and also delete the group. Then tested all of them and voila they all played music flawlessly. I added them back to a new group and they continue to play music. It's probably a glitch in the app/firmware.
@jboze
3 жыл бұрын
Actually, putting it into a group and then playing music on the group worked!
@cyphernetic
3 жыл бұрын
I have tried everything to get mine playing music again, did as you said and removed from the group... working. Thanks for that, top tip.
@manuelbrown2988
5 жыл бұрын
I'm having similar issues. Music etc plays fine on my echo dot in my basement but I recently started having problems with my Echo Gen 2 upstairs. I followed the same steps you did with the same results. The difference is that I found it plays some of my purchased music..not all. Playing anything else is out of the question. I'm sure the issue lies with Amazon. Asking for support only gives you a list of instructions to follow that doesn't work.
@powercatpeteweaver4241
5 жыл бұрын
Hey gang - Chae Kim comment was correct. I unplugged the Echo for 15 minutes, then when I powered it up all music played fine.
@daborgster
4 жыл бұрын
Anyone having the problem with trying to play music on multiple echo show 5's at the same time? Mine don't seem to recognize them as speakers. Thanks in advance for any suggestions.
@daborgster
4 жыл бұрын
After some time I realized my two echos were attached to different network devices. One on my main network, one on my range extender. Once I got them both on the same network, all was good!
@memphy_p
4 жыл бұрын
I have the same one and it happened to me
@DaisyYoung9
2 жыл бұрын
I have a big Alexa not the 1st generation and I have a small Alexa and when I say Alexa it will turn red and the big Alexa yesterday the big Alexa it wasn’t responding
@tmassey1465
3 жыл бұрын
I have the 2nd gen Echo and have just encountered the same prob. Originally it was all music. Now Amazon and Pandora are working but Sirius is still missing...Waiting for a call back from Amazon. The prior 2 servicws just started to work with no effort.
@chheanghengseng1
3 жыл бұрын
My echo dot also. Playing song from Spotify but no music come out. Unless i unplug and plug again
@Rey1_A
3 жыл бұрын
My alexa 1st generation used to play a music i told her to say but now when i tell her to play a specific music, she just plays a radio from Pandora. Help please anyone
@CowboySanta
3 жыл бұрын
Did text chat with Amazon, they had me unplug it, thrn reset on their end? Now it works. Unsure what they reset. But it works.
@Aryannair.7
3 жыл бұрын
Why it doesn’t play music 💔 I m going to break It🤬
@Moonlitt-shorts
3 жыл бұрын
Can someone help me on my 3rd Gen Alexa I say play "music name" and it says "music name radio"
@beeblack2210
Ай бұрын
Have two echo studio speakers and one sub echo speaker and it will play Apple music or Amazon music for a minute and then just cut off or it would play it for a minute and then start like shuffling music really frustrated but usually it would just play and then just cut off.
@kevenkoshie540
4 жыл бұрын
Mine too man, it does not play amazon music idk why i have prime
@Shaw7037
4 жыл бұрын
Did you ever get it to play music. I having the same problem, but cannot find a fix. unplugging for 15 minutes didn't work. I've reset, re-linked music services. Still not working. Can anyone HELP?
@jboze
4 жыл бұрын
Mine actually just magically started playing music. Nothing has changed with my home network.
@skilledgamer5651
5 жыл бұрын
You ever figure out how to fix it the same thing has happened to my Alexa
@jboze
5 жыл бұрын
Nope! I reset my router and updated the firmware on it. Made sure IPv6 was off. No change.
@powercatpeteweaver4241
5 жыл бұрын
Hey gang - Chae Kim comment was correct. I unplugged the Echo for 15 minutes, then when I powered it up all music played fine.
@powercatpeteweaver4241
5 жыл бұрын
@@jboze Hey gang - Chae Kim comment was correct. I unplugged the Echo for 15 minutes, then when I powered it up all music played fine.
@jboze
5 жыл бұрын
@@powercatpeteweaver4241 That's probably true if it just has a glitch. That doesn't work for these. You can power these off for a week and they aren't going to play music!
@olixer1223
4 жыл бұрын
Just unplug it for 5 mine
@josemanuellastra2488
3 жыл бұрын
Apple Music on my Echo Dot 3 pauses the music all the time, even with a good internet connection. Does anybody has some ideas about what could happen? It’s very annoying
@doodlebob2346
3 жыл бұрын
Here’s your answer make sure your data is off and your connected to the same innernet If that don’t work try to Restart her a couple times and try to go on the Alexa app and also type to. Alexa
@scofieldp2352
Жыл бұрын
The new update for the 1st gen doesn't support Android operating system @ the moment. What you may have to do is deregister your device & reopen your Alexa app on another device outside of any android phone or tablet. If you have an iPad Re-register your echo on that device after you've gone through the set up mode your music should enable once again. Let me know if it works out for you. I'm up and running again TG..🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽🕺🕺🕺🕺🎼🎼🎵🎵🎵
@philzvids3577
4 жыл бұрын
Same problem here in the UK.
@scofieldp2352
Жыл бұрын
The new update for the 1st gen doesn't support Android operating system @ the moment. What you may have to do is deregister your device & reopen your Alexa app on another device outside of any android phone or tablet. If you have an iPad Re-register your echo on that device after you've gone through the set up mode your music should enable once again. Let me know if it works out for you. I'm up and running again TG..🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽🕺🕺🕺🕺🎼🎼🎵🎵🎵
@philzvids3577
Жыл бұрын
@@scofieldp2352 That's very interesting, thank you! I will give it a go.
@powercatpeteweaver4241
5 жыл бұрын
Hey gang - Chae Kim comment was correct. I unplugged the Echo for 15 minutes, then when I powered it up all music played fine.
@juliephillips9799
2 жыл бұрын
Same…My echo dots won’t play music since March 1???????
@marshaspicer4189
2 жыл бұрын
I just had problem on one of my devices. I only play Amazon music. Power went out today. After it can back on it worked. So…if you’re still having a problem, turn it off & let it sit for a bit before turning it back on. Hopefully, it resets itself like mine did.
@abhijeetparihar5732
Жыл бұрын
Faced same problem but it solved after unpairing the home theatre which I added with alexa
@enriquegrajeda797
3 жыл бұрын
Had the sames issue.Unplug it now it works.
@dennismorrill685
4 жыл бұрын
Got the same problems cant figure it out
@scofieldp2352
Жыл бұрын
Check your Amazon prime subscription. If it expired that maybe the cause and issue.
@Nataswen
4 жыл бұрын
I had this problem and sorted it...in my alexa app on my phone delete the alexa device and reinstall .
@nyflavr
3 жыл бұрын
Wow...that fixed it. Deleted it from my app and Bingo-Bango I'm listening to music. Thank you!!!
@cameroncoen3713
4 жыл бұрын
I was having the same problem and for me resetting the internet and moving my modem closer to it fixed it
@kevenkoshie540
4 жыл бұрын
Mine works now, u just say i have feedback to alexa. It worked for me have some patience
@TheSanket2003
4 жыл бұрын
Unplugged for 10-15 min. Worked for me
@Ghost32567
4 жыл бұрын
Just bought echo dot 3rd generation, same issue out of the box
@reefierare510
4 жыл бұрын
I have the same issue, will say the song I want to play, but no music... Alexa will sing and everything, just won’t play, I’ve noticed by unplugging it and plugging it back in works, but sometimes the music will cut out or stop and start again🤷♂️🤔 how do I fix this issue?
@Ghost32567
4 жыл бұрын
@@reefierare510 my problem was, that I was using spotify free, not premium.. When I bought premium, everything works just fine. Sometimes song stops too, but it does (in my opinion) because of weak wifi signal from my router.. Bought new router, with stronger wifi signal and everything works just fine
@reefierare510
4 жыл бұрын
Ghost32567 it’s quite strange because I have a strong WiFi signal (full bars and service) and have Spotify Premium... I will carry on trying my best to fix this dumb issue somehow
@cs_leo2703
4 жыл бұрын
My Alexa is doing the stuff what u say😂
@pepper8509
4 жыл бұрын
cs_leo because yours isn’t glitched out like some people including me
@seemajuneja443
3 жыл бұрын
any solutions
@OG_TAE55
3 жыл бұрын
Omg this is happening to me with the 4th gen
@leoramirez8078
3 жыл бұрын
Me too
@aphrodite6188
3 жыл бұрын
same
@edgargarcia1792
3 жыл бұрын
did u find out how to fix
@sharonmarshall8306
3 жыл бұрын
Started doing this on mine but not on my echo dot!! Very strange 🤔
@baby_anshika2904
10 ай бұрын
Same problem with 4th generation can anyone suggest me
@ARUN-jt2ks
5 жыл бұрын
How to solve this
@powercatpeteweaver4241
5 жыл бұрын
Hey gang - Chae Kim comment was correct. I unplugged the Echo for 15 minutes, then when I powered it up all music played fine.
@bryanromero6659
4 жыл бұрын
yeah I have the same problem with this peace of garbage I hate it now Idk what to do with this
@Valay.
3 жыл бұрын
Idk but my first gen echo works just fine but my show 8 sometimes does that
@cowenjensen4559
4 жыл бұрын
Mine does the same thing bro and it’s fkn annoying
@neverfrosty9035
4 жыл бұрын
You need to disconnect your Alexa and reset it up
@jboze
4 жыл бұрын
This was done many times, with no change!
@neverfrosty9035
4 жыл бұрын
jboze3 that’s weird because I did that to my Alexa and it works that’s weird
@T_U_R_P_S
Жыл бұрын
Suddenly mine too 5 sep 23
@izzyjay0476
2 жыл бұрын
Same
@joshmunoz2010
2 жыл бұрын
My dot is doing the same
@DoodleLuver
3 жыл бұрын
Unplug it and then replug. It seems to reset!
@jboze
3 жыл бұрын
I stated in the video that they were powered off and even reset to factory defaults and it didn't help. They magically started working one day and are fine now.
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