Installation went flawless. The fingerprint sensor doesn't work. I will not even register new fingerprints. Any tips on getting it working? Should I try the second one in the package?
@jessiec4612
2 жыл бұрын
We are sorry to hear the fingerprint sensor doesn't work after the protector is installed, Nathan, thank you for letting us know. You may try the following steps to see if the issue can be resolved: 1. Make sure all software/firmware of the phone is updated, and the touch sensitivity setting is on. 2. Delete all currently saved fingerprints 3. Reboot the phone. 4. Reset all fingerprints. Make sure to scan many angles for each fingerprint. If you have any questions, please feel free to contact us at any time at support@techmatte.com, our support team will be glad to assist you further. Please include your order ID when contacting us.
Пікірлер: 2