I can’t tell you how helpful this is!!! I canceled my account recovery without even knowing… now I have to start over
@VirgoBlueSalon
8 күн бұрын
if they ask for credit card on file .. is it the apple pay card that they’ll need?
@nathanhyatt369
9 ай бұрын
Thanks for the helpful video! My partner had her phone stolen and we can’t get back into iCloud. One failed account recovery so far, I told her to turn off her Apple Watch and started another recovery this evening on a device linked to my iCloud instead. Watching this again, I’m wondering if I need to power down all my devices now too or if the fact my device wasn’t linked to her iCloud will mean it cancels once again? Any thoughts would be much appreciated 🙏
@rattleheadtech847
9 ай бұрын
No, you do not need to power off your devices. You did the right thing to turn off her devices and they have to stay off until the recovery is done. Once it's all over and she's back in the best thing to do is for the two of you to set each other up on your own devices with the other's number/account as a recovery device, that way the two of you can get a code for the other if this happens again. Remember, adding another phone number or account does NOT give them access to your info, it just lets them be able to get a code if needed on the other device.
@dhafipradipa
8 ай бұрын
What if I forget my cellphone passcode, is it still needed when I get the password reset instructions that I got when I have waited 13 days sent via email or telephone number, is the passcode still needed?
@dhafipradipa
8 ай бұрын
pls answer this, thank you so muchh😁😁
@rattleheadtech847
8 ай бұрын
That's a different issue, search for my video on the passcode and watch it. The most important thing is to reset the password, then the passcode but you shouldn't have any issues. Make sure you watch the updated version of the passcode video depending on the software version of your device. Odds are if you've kept it up to date you can reset the passcode, but in order to do that you have to reset your password first.
@dhafipradipa
8 ай бұрын
@@rattleheadtech847 but if I want to reset my cell phone passcode i will have to use apple id in activation lock but the problem is i forgot my apple id password can i pass through the way account recovery? And if I get the instructions later, should the passcode be needed?
@rattleheadtech847
8 ай бұрын
You'll have to erase the iphone, but don't worry because as long as you were backing up your stuff on your apple id then your stuff will come back. So you'll have to reset your password first before you can erase the device. You will probably want to call Apple Support to walk you through the steps, they can explain step by step what you need to do if the videos aren't making enough sense, but they'll be glad to help!@@dhafipradipa
@k.rohithreddy8382
7 ай бұрын
@@dhafipradipa hey bro any update? Same issue here
@kathypalencia3476
3 ай бұрын
What if phone was stolen and im not able to turn that device off.. will i be able to use the account recovery? Also im waiting for my new iphone so would i need an apple device to do account recovery or can id from desktop
@rattleheadtech847
3 ай бұрын
support.apple.com/en-us/101593 - follow this link, you'll want to mark your phone as stolen - if you try to do account recovery and that device is still on then it won't work, it'll cancel, so you'll want to get the phone marked as stolen/lost first
@rattleheadtech847
3 ай бұрын
Keep in mind this from the article I linked below: To sign in to iCloud.com/find, you don't need to enter a verification code - so you can use Find Devices, even if your trusted device is lost or stolen.
@AmanKumar-fl8sv
Жыл бұрын
My ipad is on factory reset and i diddnt remember apple id password I complain to apple customers..its sems 24 hours to update ...plz tell i will able to change my passwords or not
@rattleheadtech847
Жыл бұрын
I don't know if you will be able to reset your password, it depends on what phone number you have listed and how you did your Account Recovery. What I do know is if you follow the steps I laid out in the video then you should be fine.
@OozyOrange02
2 ай бұрын
I don’t know if you’ll respond, but I’ve had an Apple ID. I’ve been trying to get into for a few years and I finally didn’t account recovery on my iPad just to clarify. I don’t have this email on any of my devices so I did It and it says in six days will send you a call with instructions and how to recover your account. So will I have to turn off one of my devices since the Apple ID, I’m trying to recover isn’t on any of my devices bye in six days am I guaranteed to get my Apple ID back and if you do answer thank you
@rattleheadtech847
2 ай бұрын
If the ID isn't on any of your other devices then you don't have to turn any of them off. You only ever have to turn off a device if the ID you're trying to recover is on one of the devices. To be clear even then you wouldn't have to turn off the device if the device with the old ID is the actual device you used to do the Account Recovery on.
@lauraauger419
2 ай бұрын
Thank you for very helpful explanations. I lost my phone. I did account recovery with help of a family member. After a few days I received link and code through that family member ( link valid for seven days). It all seemed to go well and screen showed account recovery complete. However I was never asked to reset or change password. Now I have a new phone and a new phone number ( I lost my old phone and it was subsequently blocked). What do I now? How do I get back all my data in new phone?
@rattleheadtech847
2 ай бұрын
I'm not sure what went wrong exactly, because in order to have a successful Account Recovery you have to reset the password. If the code went to a family member is it possible they reset the password without realizing it, or telling you? It sounds like you'll have to do another Account Recovery because you must reset the password and the recovery is the only way to do it.
@catherineanderson293
Жыл бұрын
Hi I was locked out of my phone. Both passcode and password word were changed- phone was jailbroken. I waited over a month to get back in my phone via Apple. I eventually was ably by creating a new id and passcode. I was able to recover photos and emails but not able to recover encrypted information such as texts from my cloud . Will you please you help me or make a video on how recover my encrypted stuff from my cloud?
@catherineanderson293
Жыл бұрын
Or does anyone here know how to do this? Thanks I’m advance for your help
@nimeracaidoy4739
Жыл бұрын
Can I still use my old apple ID which was not active for 5 years. I was able to open it though in windows laptop but afraid to log in using it with my new iphone.
@rattleheadtech847
Жыл бұрын
You should be okay. Make sure you sign out of your device when you sign in with your old ID, you don't need to erase the phone or anything. Your old ID may not be on Two Factor Authentication though, and once you do sign in it will prompt you to turn on Two Factor which is a good idea. I would recommend you watch my video on Two Factor Authentication to make sure you understand it a bit better, I give some helpful tips to make sure you don't get locked out of your ID. Don't worry though, whether it's a new phone or not the Apple ID is just that, it's an ID that will work with any device. Hope that helps!
@nimeracaidoy4739
Жыл бұрын
@@rattleheadtech847 It is also alright to use it to set up my new phone right?
@rattleheadtech847
Жыл бұрын
@@nimeracaidoy4739 Yes, absolutely!
@littlelizstitches
Жыл бұрын
Just come across this video. I am having all sorts of issues and apple seem to be in conflict with themselves after speaking to two different people. I am signed in on my watch and my phone so can I assume that I need to start recovery with my phone settings and keep my watch turned off until the recovery process has finished? I have started recovery on my windows laptop but presumably this will get cancelled because I am using my iPhone? I’ve been trying the recovery for weeks now!
@rattleheadtech847
Жыл бұрын
Yes, the problem is you're signed in on multiple devices, plus you started the recovery on the computer. So odds are it's going to cancel b/c obviously you can't be without your phone. So it'll be okay but you're going to have to wait for it to cancel, then you will want to start the recovery on the phone through the settings. Once you're ready to restart go to the phone, settings, name, password & security and then follow those prompts. Make sure you don't turn on ANY devices that have your ID on it except for the phone at that point, you can continue to use it until the recovery is complete.
@littlelizstitches
Жыл бұрын
@@rattleheadtech847 thank you so much for confirming. I managed to cancel the one I’d already started (apple sent me a link where I could cancel) and I’ve started a new recovery on my iPhone with my watch off!!!! Fingers crossed this works. Thank you for your videos, I watched both parts and it all makes perfect sense after your clear explanation. Now to reset my fb password which is a whole new story!!!! 😁
@rattleheadtech847
Жыл бұрын
@@littlelizstitches Lol, well FB is something I can't help with so good luck with it, but I'm glad you'll get back into your Apple ID!
@littlelizstitches
Жыл бұрын
@@rattleheadtech847 it worked!!!! Finally after weeks and not knowing why it kept cancelling. Something as simple as my watch being signed in! Thank you so much for this video, you have saved me further weeks of hassle. Have a wonderful happy new year! 🎉
@rattleheadtech847
Жыл бұрын
@@littlelizstitches Awesome! I'm glad you got it figured out! Happy New Year!!!
@dcp961
5 ай бұрын
Would you please help me to unlock my locked apple ID, Which I cannot delete from my iPhone as well, even though I know my password. But system tells apple ID is not valid or supported. Please help me.🙏
@rattleheadtech847
5 ай бұрын
If an ID is locked to a phone you only have two options to unlock it. The first is to follow the steps in the video I gave and the other is to have your receipt, or get the receipt from where you bought it, and from there you would have to send the phone in to have it removed. However, since you say you know the password you might be missing a step or just not doing it the correct way, so at this point your best option is to contact Apple Support directly and have them help walk you through it step by step.
@JerryPetrone
52 минут бұрын
I'm done with apple and itunes.
@johnward8064
Жыл бұрын
Thank you!!
@lavernehawkins9745
Ай бұрын
1:44 2:27
@lyricjackson3766
Жыл бұрын
What if I lost the Recovery Key ?😢
@rattleheadtech847
Жыл бұрын
I'm so sorry, but if you've lost the Recovery Key then there's nothing that can be done. I really hate that Apple even makes it an option because it seems like a good idea, but if the key is lost then there's nothing else you can do. I'm very sorry 😔 but the good news is moving forward now you know 100% not to use the Recovery Key method, just use Account Recovery (it's your default if you use Two Factor Authentication which you will) and you'll never be in this mess again.
@lyricjackson3766
Жыл бұрын
@@rattleheadtech847 that’s the problem I have the two Authentication on my Old Apple ID I swear Apple Is the Worst Company Ever
@MicahMiles-t3k
3 ай бұрын
my gf is asking why are you so angry?
@rattleheadtech847
3 ай бұрын
I get that asked at work too. I guess it's hormones.
@VirgoBlueSalon
8 күн бұрын
if they ask for credit card on file .. is it the apple pay card that they’ll need?
@rattleheadtech847
8 күн бұрын
It may be. The reason it asks for the Credit Card is to simply cut down on your wait time. It knows you have a card on file, so you have to put in the card you have, but keep in mind it's the original card. That means if you put in a card that expired in 2022 for example then that's the card they want, not the one that's current. They don't explain that well and it confuses a lot of people.
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