That’s how my job is, I’m a (mobile) heavy diesel mechanic at a natural gas company, I work on SEVERAL different machines an trucks. In an industry like that you have to be a versatile mechanic. I work on cat, John Deere, Vermeer, Ditch with, ingersoll rand, and backhoes an trackhoes from 26g’s all the way up to 320 excavators. An gas burner trucks an diesel and road tractors. It’s hard to find people like that at dealerships regardless anywhere else. It’s the mechanic, NOT the place or environment they work. It’s the attitude and the willing to learn an hunger for knowledge. Awesome video flare rate master!
@brianp5579
5 жыл бұрын
The best part of dealership life is having instant access to parts in stock so you can move to the next car.
@joelopez40oz23
3 жыл бұрын
Not all parts are in stock.
@brianp5579
3 жыл бұрын
@@joelopez40oz23 the gravy parts are...brakes,timing belts, and common wear items
@crashman5555
2 жыл бұрын
Best Parr off working on brand new, every bolt is new, access to engineering...pretty cushy...
@user-kw5ze5ky5q
2 жыл бұрын
I worked at a Chrysler dealer for 10 years, and Honda dealership for 10 months. Many of the guys I’ve worked with there I wouldn’t trust to air up tires of my John Deere. I now work at a reputable independent shop with 4 of most competent techs I’ve ever worked with, even the owner is always out there helping us figure things out. I never experienced this level of teamwork at the dealerships, where it’s usually every man for himself. It’s a shame that these are the places customers think they’re getting the best service
@Bassist26438
5 жыл бұрын
As a Nissan Tech for about 7 years I try not to follow the pattern failure. I still try to follow my route basics and find the fault. I feel it helps me find what’s actually wrong and helps diag the vehicle. I see a lot of dudes in my shop see a problem and want to shoot to that diagnosis or replacement part. The best part is when they sling it and it doesn’t fix it. Gotta stick to the basics and being an actual diagnostic tech!
@lolux6577
2 жыл бұрын
Ugh… sometimes absolutely and some times absolutely not
@wagstag89
4 жыл бұрын
One advantage for a lot of dealer techs is that a dealship has the recources to cover their ass in certain situations and make things right for the customer without as much trouble. I've personally convinced more than 1 tech that they did not need to go independent yet because after some of the screw ups I've seen they'd probably end up in court getting sued in no time.
@frugalprepper
5 жыл бұрын
Dealer techs are better because they have prettier uniforms.
@frugalprepper
5 жыл бұрын
@riikerman Luke 22:36 (Tools are more important than a pretty uniform)
@davidkanengieter
5 жыл бұрын
Even more so if you have pockets on your sleeves.
@JMKady76
5 жыл бұрын
I don't know about all that, my uniforms were terrible at the dealership.
@TheYouTubeMechanic
3 жыл бұрын
To-to-today junior!!!
@meabob
5 жыл бұрын
I was in the independent world from 1981 to 2005. I had always been told to stay away from the dealers. A former manager went to the dealer world (Chrysler) and kept hounding me to come work for him. He finally made me an offer I wouldn't refuse. For me it was a good change. I have been able to build a network of people/contacts I never had in independent shops. Some things I like about dealers: 1) the amount of old ragged out piles of junk are way less. Being in the rust belt, that is a very good thing. 2) having access to info that is not available to the public 3) the dealer pays me to go to factory training (never worked an independent that did that) 4) you see a lot of the same failures so it becomes easier to diag issues 5) recalls can put a lot of money in your pocket Some things I don't like about dealers: 1) warranty times usually suck but the pattern failures and recalls help offset it 2) pattern failures and recalls get to be monotonous 3) the dealers I have worked for don't have info systems for other brands 4) you miss the new tech from other brands because you don't see it often 5) you have to deal with sales people and other managers (LOL)
@MrCurt54661
2 жыл бұрын
As somebody that has worked in both I can say it's not safe to make assumptions either way. I have worked with damn good techs at both dealership and independent shops.
@aaronjulius3241
5 жыл бұрын
Yes. Absolutely
@niteninja0133
5 жыл бұрын
I work at a chevy dealer and i was in the main shop and hated it becuase it was the same crap every single day. So the moved me to used cars and i love it because its a challange differnt makes and models and problems. Makes you actually use your head
@caveman95987
5 жыл бұрын
Pros and cons with both, biggest pro to dealers is with cryptic brands like Volvo
@dirtracingfan8742
5 жыл бұрын
100% agree on the sentiment. I started out in dealerships and honestly my diagnostic abilities took a lot longer to develop because I became dependent on the easier pattern failure and no diversity to what I was working on. I Feel as I have learned so much more in the last 3 years compared to the first 15 when it comes to the diagnostic end of things. I’d never recommend the dealer route to a young tech coming up.
@michaelsieber6601
4 жыл бұрын
Kenneth Humphrey but what if you want to get paid? Lol
@1970chevelle396
5 жыл бұрын
Most independent Techs have more experience for two reasons. Independent Techs work on all the different brand cars , Also they do repairs dealerships won't do. A lot of dealerships will replace the engine , instead of doing a cylinder head job. So the Dealer Techs don't have the experience with a lot of those type of jobs.
@jessecanales9000
5 жыл бұрын
I been a mechanic now tech since 1970 be in this field is very extensive you never finish to learn I’m calling the quits by November
@JustinDowDIYcentralhighway
5 жыл бұрын
Agreed. Every Tech has a Certain set of skills and a lot of that is how often you’ve worked or seen a repeated repair that makes you a little faster. Not necessarily better. Everyone had to start somewhere and not everyone wants to work on multiple manufacturers. So are Happy staying with one product line.
@aaronsoto8413
2 жыл бұрын
I think the only advantage dealer techs have is instant access to updated recalls
@tedmattingly7564
5 жыл бұрын
I worked at a Sterling dealer and a Kenworth dealer, took care of a construction fleet and then went to an independent shop as the Service Manager. As soon as I was back to a public shop, I had my old customer base that immediately followed me. Quality of work and proper diagnosis that you can prove mean everything to a customer.
@jaywebb0113
5 жыл бұрын
i work for a gmc/buick dealership. as of this week 7yrs in. i do find its helpful to see and know the product line you are working on. however when it comes to circuit system testing/diag its all the same in all makes and models. 5v ref is 5v ref, b+ is b+ , ground is ground and so on. you need to have the know how to understand the circuit and the diag to repair the vehicle. i worked for a independent shop for 18 months out of Tech School before i got on at the dealer. what i feel is best about the dealer is knowing the product line, using common fails /problems in order to rule out certain things in a diag if you dont know where to start. learning the repairs , knowing what tools ( having to only have certain special tools for that make /module) and having the support of Tech Support /Engineer from the manufacture. after doing a condenser on a yukon/sierra a dozen times now, i can do them in about 45 mins , customer pay is 7 hrs. now could i diag and repair/replace a condenser on another make? sure, can i do that in 45 mins? no... i dont know the short cuts , exactly what socket length with extension to get to get this nut/bolt off. etc. that takes more time learning that as you do the repair. what i enjoy about being where im at we are privately owned, not a corp. we are a good size shop but most of the guys have been there since it opened, known , worked with each other from other places. even with the newer younger core that we have now, me, and some of my buddies we all have been there a handful of years. we for the most part all get along, help each other with anything. hell if shit hits the fan bad enough my service director will come out in the shop in his button down dress shirt and slacks and help turn wrenches. he typically gets really dirty LUL and has to go home and shower/change but he isnt afraid to do it. just said note , i would loved to work with/under you FRM... i feel i could learn a lifetime of things
@johnb1121
4 жыл бұрын
Yes & No simple answer...
@frankvanalthuis1867
5 жыл бұрын
Good techs are where you find them
@kyle_throws_tools
5 жыл бұрын
As someone that has worked at both... An experienced indy tech is going to be lightyears ahead of a dealer tech. Sorry to hurt feelings out there. My skills really began to grow once I left the Ford dealer. A lot of dealers put techs into specialties too, rather than bumper to bumper. I used to work with Ford "Master Techs" that couldn't change a ball joint. Of course there are crappy indy techs too, but they don't usually make it too far beyond chain shops.
@jacksonstorm6395
4 жыл бұрын
Similar experiance here. Worked with a Honda tech who was a master , and held a ase master , but he absolutely sucked on anything not Honda. Also the guy as a ase master tech never once built a transmission , auto or manual . We need some serious standards back in being called a master technician, being a good test taker doesn't mean you've mastered shit. I assigned work to him as a master level technician, according to his credentials , turns out he was a at best C level technician . I have run into some very sharp dealer technicians, but it's more and more rare. They are just too specialized and mostly can't think outside the box. But as independent shops we have a majority of c level hacks in our ranks as well. I used to run the recon shop for a larger dealer group in a large market. Transferring techs from a brand specific location to the recon shop was a nightmare , never had one tech who made the transition successfully, instead we had to outside hire from Indy shops ,and later started a grass roots d tech training program , the graduates from our program that were sharp we kept in our shop , and the average techs went to our other brand specific locations. As a current owner I rarely take a chance on a former dealer technician as personal experianced have taught me the transition is rarely successful.
@wyattoneable
5 жыл бұрын
Thanks for displaying my sticker Mike. Great conversation about the differences. The dealers charge more so there techs must be better. :)
@flatratemaster
5 жыл бұрын
Proud too![
@anthonygm85
5 жыл бұрын
What did you buy to get the free snappy hat? I kid i kid,No Matco this time
@VoltageDropDiagnostics
5 жыл бұрын
First, thanks for the kind words lol. Secondly, I have this talk, what feels like daily. I firmly believe it isn’t the place that you work that makes you a quality tech, but the effort the individual puts into being a quality tech. If we are splitting hairs. I think the average dealer tech is better dealing with brand new technology. Systems like ADAS. Or “infotainment” But on that very flip side. I’d say that a good indy tech is better at drivability concerns. I deal with mostly lower mileage vehicles. It’s relatively rare for me to see engine failures. BUT I am currently editing a video on a Nissan Frontier backup camera being inop just to show the similarities between makes and models. And to show that if you’re knowledgeable at one make. You can fix other makes as well. You just need to go in with an open mindset.
@flatratemaster
5 жыл бұрын
As far as new tech absolutely, we rarely see that for several years after the car is out, unless you work in a body shop
@kdautomotive1165
5 жыл бұрын
@@flatratemaster I think the independent world is in for a huge wake up call in the next 3 years or so with ADAS. Our shop is already starting to run into it and we do not have the space to even think about doing calibration as the targets are huge
@2secondslater
5 жыл бұрын
Bravo, Mike! A few of the best techs I have ever worked with were from a dealership where I started my apprenticeship, one was the foreman and one was my team leader, both of them brilliant and they now independent mechanics. Although we worked for a stealership both of these guys gave me the work ethic, knowledge and skills to look outside the box when it came to vehicle repair and diagnosis, and when I say repair, I mean repair, not just firing the parts cannon or playing swaptronics. Doing the job right the first time was the number one goal.
@PaulysAuto
5 жыл бұрын
That's why we love you so much Mike...you hit on the topics that are often area's of controversy within the field. I couldn't agree more, I've never been a manufacturer specific dealer tech, so it's hard for me to know what those guys deal with day-in and day-out. I can make generalizations and assumptions, but until one is doing it on the daily, it's very difficult to gauge good vs. bad about one or the other in either case. I have worked with some great people over the years and some not so great people, but overall, I've learned to base my opinions on greatness if you will, on a person's overall desire to be successful at what they are doing at the time; which will develop them over time into something great. If a person takes their job seriously and invests in their future-no matter what they do, they are fast tracking to be successful at what they do. If you generally look forward to going to work come Monday morning and have a strong desire to achieve more out of yourself, you are great in my book! The day you no longer enjoy what you are doing is the day in which success can no longer be achieved in that field. I think in order for us as tech's to become the best, we must put aside petty differences about things that inhibit our end state-to BE, KNOW, and DO...in short, to become a professional technician who helps the team achieve and develop! Finding an example to emulate, a role model, and having goals both short and long term is a great way to become successful. If you feel good about your position and look optimistically about your future as a technician, well most likely, you're good at what you are doing and are on the correct path! Thanks for sharing this with us to start the week off right Mike! Hope you had a wonderful Father's Day my friend!
@flatratemaster
5 жыл бұрын
Thanks Pauly, and same to you!
@blackjoebufa
5 жыл бұрын
Could you do a video on how dealerships rip techs off most of the time having issues being a master in one brand with 30 + years in independent field we got a apprentice now who is not even registered and I trained now doing gravy jobs and doing internal work we used to get paid well on now we get all crap work while none licenced guy off the street is doing safety recalls and so on we also have the most useless new service advisor do a video how to deal with this ive tried so many different things none wrking
@P.A.C.E.automotive
6 ай бұрын
It is funny to see a dealer tech switch to independent and master Honda tech doesn't know even the most bread and butter system architecture on a Dodge or Ford.
@JJ-iw7nh
5 жыл бұрын
I started at a independent shop. That taught me the most. Currently I am at a dealership and it sucks. I liked the different makes and models. Really gets your brain moving.
@scuba422123
5 жыл бұрын
ive been a dealer tech 20 years and now independent 10 years the bottom line is talent smarts and apply yourself....not the tool or your make of box....I always thought non dealer techs were dirt bags....but now that im here I was wrong....I think better people are in independent
@PorscheTech
5 жыл бұрын
Like you said it’s down to the individual, not where they work. As a dealer tech I can tell you that I’ll always respect independent techs due to the amount of broader knowledge they gain by seeing different makes and models. Plus the amount of tools they need to invest in to get things done.
@bombprods207
5 жыл бұрын
Awesome shout out to VDD, I am also a toyota/nissan tech and love watching his videos and can learnalot from both of you.
@nismo2070
5 жыл бұрын
I started at a Toyota dealer 25 years ago. I was lucky to learn a lot while I was there. I learned I would never work at a dealership again unless I had to. Too many bosses.......There are great techs at dealers and great techs at independent shops. Like you said, It all comes down to what you put into yourself as far as training and buying the right tools to do the job. Great video!!!
@qualityautorepairtireautosales
5 жыл бұрын
I worked in a couple GM dealers once upon a time I found 2/3 really good fix anything rest parts changers. At time I gotta include myself in that category (parts changer) Big advantage working in a dealership is parts department. Blower motor doesn’t work. Grab new one of shelf see if it fixed problem. There was a ton of that at last dealer I worked in (Cadillac)
@Nic_Adami
5 жыл бұрын
As a dealer tech, we sometimes have better equipment because the manufacturer requires the dealer to have such things. We have all of the special tools and access to the factory service manual.
@keithkapusinsky786
5 жыл бұрын
Great video I've worked in both areas and I seen some great techs at the dealer and independent I prefer the dealer because I like being that small fish in a big pond!
@satamanschmidt3428
5 жыл бұрын
Here's the way I see it. Dealer techs have two advantages. One, they are forced to go to factory training classes, My friend Max who works for Bell Lexus here in Phoenix, must go every six months to California for classes whether he wants to or not and secondly they get to see pattern fails that a general tech likely doesn't. If you've fixed the same problem ten times you get pretty good at fixing that problem.
@derekdlick2516
5 жыл бұрын
Is that dealership a good place to work. I've had calls from them for an interview. But they are always hiring it makes wonder.
@joelopez40oz23
5 жыл бұрын
Not every dealership is willing to send guys to training.
@mharradine57
5 жыл бұрын
I agree that it all depends on the person. I've done both and am now leaving my Indy shop to go back to the dealership I was at before. I'd say it harder at an Indy shop. I work more hours and it's challenging with the variety. I see things I never saw at dealerships. A lot of drivability and no starts. I think I've only done 3 tire repairs in the last 6 months where we got them almost every day at the dealership. The owner of the Indy shop is a great tech and so we're a few of the guys I worked with at the dealership. A lot of shit bags all over the industry. The biggest problem I see with most dealer techs are that they are afraid to work outside of their comfort zone.
@crashman5555
2 жыл бұрын
I have a different environment, NEW TRUCKS. All new trucks fresh off the line, and some during...lol. All different from scratches, dents etc removal for body and paint then rebuilt to random or intermittent elect. or bent pins etc...
@jamesdoyle9220
4 жыл бұрын
I agree 100 %. One would think that the dealer techs have access to more info on specific makes but that's not enough.
@shawnbauman5463
5 жыл бұрын
You hit the nail on the head. It comes down to the individual technician and their willingness to invest in themselves.
@Fordrally89
5 жыл бұрын
I did an A/C condenser on a 2014 Chevrolet Tahoe last week (first time ever). Customer says we filled it with freon and dye and in a few days it blew warm. (Dual air unit) One of my other techs got it and he's immediately going for the rear HVAC box telling my service writer he's gotta pull all the rear trim out to check the rear box. Customer denied the time for that shit. So I got the truck in a few days and I spent 4 hours with the UV light and the fridge sniffer (exhaust gas sets the sniffer off...fun fact 🙄) but also had some sniffing at the radiator behind the fan. I shut the truck off and sniffed around the rad behind the fan again and it went off with the truck not running. Driver side of the condenser right on the seam I saw the green dye (bingo lady) It did take me awhile to rip down the entire front face of the thing being my first time but you only need a 10mm and a 13mm (if memory serves me correct) those Chevy techs must love condensers on the Tahoe. Do three of them and I bet you could get it in under an hour
@Fordrally89
5 жыл бұрын
Thanks for the highlight FRM cheers 🍻 tomorrow is another adventure (independent tech)
@alamocitytech1585
5 жыл бұрын
Iv worked in both worlds and yes your right when it comes to an individual investing in himself only thing i will say is on my experience is that the dealer has way better equipment to diagnose on there make wheres at times the aftermarket stuff dosent do as great as dealer and dealer is also more updated at least on that make and models
@ThePurposedWright
5 жыл бұрын
I love that " pattern failure mindset "!!! Good video!
@matthewslauenwhite7277
5 жыл бұрын
Nice to see you are finally wearing a quality hat!
@theautomotivedoctormr.wils9217
5 жыл бұрын
My fingers are getting warm , so to prevent getting burned . I'M NOT TOUCHING THIS LMAO. Like how you take both sides , in a way .
@VoltageDropDiagnostics
5 жыл бұрын
Ha! I'm the most neutral person when it comes to this debate. But I felt like one wrong word, and I'd get burnt myself :)
@elcompajalisco
5 жыл бұрын
I agreed with everything you said. Yet i think you missed to mention about tools. I work in an independent shop. Every time i need a special tool i either go and buy or ask someone for it. Dealerships have it easier in that why. I can buy a tool for a Ford, a dodge, or a chevy amd only use it once. At a dealership i might not need to buy it since they might keel it in their tool room. Thats the only down fall been independent, the up side to it, im not doing the same thing over and over.
@PaulyD0859
5 жыл бұрын
We all put our pants on one leg at a time. It’s on the individual to become the best they can be at their craft. That’s a personal issue, related to how one views and values themselves. Personally, I have high standards for myself and my work, no matter where I’m working.
@BobbyCulpepper.srv3fender
5 жыл бұрын
After 15 yrs in the aftermarket i decide to try toyota dealership life. After a week there i became the main diagnostic guy because those guys couldnt diagnose their way out of a carboard box. I also used a verus 90% percent of the time. I had this idea that manufacturer training would be far superior to anything i had before, but no it was all pretty basic level stuff. Infact it only took me 6 months to complete all their expert level training, minus hybrid. I ended up leaving because the only way to make a decent paycheck is to be able to do recalls really fast, thats cool and all if thats your thing but it just felt like assembly line work to me. So im back to independent only now its my own shop. But as far as mechanical ability i would put up your average firestone b tech up against any dealertech anyday
@8power0
5 жыл бұрын
GREAT VIDEO SIR THANKS FOR YOUR INPUT , NOT SHORE MAYBE IT'S JUST ME BUT I AM WONDERING HAVE YOU NOTICED A DECLINE IN AUTOMOTIVE DIAGNOSTIC VIDEOS HERE ON KZitem FROM THE BIG NAME KZitem'S . YOUR VIDEOS ALWAYS HAVE VERY INTERESTING TOPICS PLEASE KEEP UP THE GREAT WORK !
@mattlenz8554
5 жыл бұрын
Lol I have that same hat! good video. dealer techs vs Indy techs it all comes down to work ethic and what he or she can bring to the table.
@1978mackdaddy
4 жыл бұрын
At around 140.. was that real or some kind of joke.
@iamtheliberated
5 жыл бұрын
I started working on all makes all models. Moved from that shop (dealer owned) into a dealer shop. Do I get a head scratcher sometimes even on basics, i.e. "Where the @*$( did they hide the oil filter on this thing?!" yes. Do I let it bother me? No. I'm up for whatever comes my way. That is what I personally feel sets me apart. I want to grow to be an expert in what I work on every day, but outside of the shop I might see literally anything. I want to have the knowledge to handle anything that rolls into the shop or my driveway no matter who made it. I'm not the best paid, I'm certainly not the fastest at this point, but I want confidence from my employer and confidence in myself that if I get handed some weird issue on something that I don't work on but once in a blue moon, it's going to get repaired the right way, the first time, every time, all the time. The other day I handed a ticket off to another tech after taking him for a ride to see and hear what I saw and heard. I was booked up and didn't have time to look into it. Half hour later he comes back with a definitive diagnosis for this weird noise and it's something that I could've found but hadn't remotely crossed my mind. That's the guy I want to be. Granted, it was our brand, but it was an oddball and at very low mileage. I've watched guys jump to something insanely complex because such a simple issue couldn't be the problem at low mileage. Whether you're dealer or independent, that intuition comes with experience.
@SquidRider
5 жыл бұрын
It goes both ways I feel like, I've seen some great Dealer Techs, (Especially when it comes to Jeeps and Jeep Wranglers) but I've also seen Dealer motorcycle techs install tires on backwards lmao. There are GOOD TECHS and BAD TECHS. That's the short answer.
@hoaxs1939
5 жыл бұрын
It's a trick question. There are dealer techs that deal with used car trade ins.🤔🤔🤔
@billbeckett1021
5 жыл бұрын
I have developed a group of dealer techs who will come to me if I need some kind of help. They also work off each other when needed. The OEM technology is what sets them apart.
@matthannah4621
4 жыл бұрын
I work at a jaguar land rover dealer in gwinnett GA... the work pays great when your turning wrenches, but all the software updates and recalls really slow your mojo down .
@codemiesterbeats
5 жыл бұрын
Got an idea for a video, unless you've already did one. Go over different electronic service manuals like Alldata, Mitchell and the others. Tell the good things and the bad things of each if you have used several different ones.
@UNEEK_LOGIK
5 жыл бұрын
DAMN RIGHT!!!. We are
@b0lbi
5 жыл бұрын
I wouldnt say better. I would say that when it comes to our particular brand we will know all the pattern failures and where to look, have had factory training on the platforms. We do have an upper hand in factory service info, wiring diagrams, tech assist, special tools and factory scan tool. We do occasionally get those ones the independa t tells the customer to send to the dealer because they cant figure it out
@apprenticefelix7740
5 жыл бұрын
Eric O SMA
@nickmayo2974
5 жыл бұрын
Neither is better, but they both have their strengths. I’m a dealer tech, and I would argue that dealer techs know the cars we work on better than most independent shops. That helps not just for part changing, but also having a familiarity with theory and operation of those systems really helps in effective and accurate troubleshooting. (Not saying that all Indy’s lack that, speaking stereotypically here) Independent techs have to be more adaptable. They often have to overcome incomplete or incorrect service information, scan tool incompatibilities and not having a special tool within arms reach. All while having to have correct diagnosis and repair. They have my respect there. On the other hand, at my dealer, all the techs do used cars. So I don’t always work on just the one make. So I deal with that at times too. Some dealers have a used car tech that does it all. Depends on your dealer. At least indy techs don’t have to put up with warranty squeaks and rattles that are super intermittent, and the customer has video 😆 I get 2 page repair orders with noise complaints out to line P. I envy them for that.
@VoltageDropDiagnostics
5 жыл бұрын
Those work orders down to line P always have about 34-35K miles on them too, right? lol
@fuckjewtube69
4 жыл бұрын
That's fair but if you want to talk about super intermittent and incomplete diagrams and info try diagnosing a Mercedes from 1991 with an electrical problem. They have fully incased wiring harnesses that you can't get to to test and after 30 years they like to corrode. Imagine taking an entire wiring harness and dipping it in liquid rubber. That's literally what they're built like, even at the connector, and you can't backprobe anything. Good luck finding where it corroded or finding a replacement harness.
@andrewhallett-patterson9778
5 жыл бұрын
I can only speak from my own experience. The mine engineering workshop I supervise is a huge mixing pot of wildly varying skills and knowledge, from ex dealer trained mechanics that have become disillusioned to old school mechanics whom started their apprenticeships at age 15 at a rural farm product dealer that worked on anything and everything. In my workshop, there are 90 staff, from apprentices to senior engineers like myself, the youngest being 18, the oldest being 78 !!. I'm extremely proud that all parties can work together, with the senior staff patiently explaining old school technology, such as complexed mechanical diesel injection pumps, the young techs hanging off every word, than reciprocation is seen with the young techs patiently explaining the latest diesels with VVT. I promote the passing of knowledge and skills from old to young and visa versa. Everyone is equal.Myself, originally university trained as a corrosion mitigation engineer (5 years), become bored with my career, and completed a diesel mechanic/ fitted and turner apprenticeship with a heavy engineering company in Australia's Northern Territory. 👍👍🇦🇺
@motorpsykler
5 жыл бұрын
Dealer tech for 28 yrs. Here’s where I think the source of the myth might come from. ...dealer parts changers get lucky more often than independent parts changers solely because DT’s only work on one make. I agree with you though, great techs exist in both fields.
@niteninja0133
5 жыл бұрын
I did both i first was at my brothers shop then went to the dealer. I think i have more skill on figuring out how to do something without relying on the parts department and the special tools. I get the job done with or without the special tools. Where the dealer techs that have only been at the dealer cry when the special tool isn't there or the parts department don't have a certain part
@ahmeterdemir9097
5 жыл бұрын
Flat rate master, great video and I agree there are good techs on both sides. However, as a consumer here is the problem we have. We need to deal with the service writer first. Many of them at the dealers have no idea what you are talking about. They are more interested to sell you blue service or green service whatever the unnecessary thing the dealer came up with. Here is an example I took my 1 year old Toyota to the dealer asking them to tell me why there is a whistling sound coming from the engine compartment (sounds like some thing is sucking air) between 50 to 60 mph when I touch the gas pedal. She put on the order “customer complaining from front end rattle!!” Go figure!! If I can find a good tech I have no problem for paying for his time to consult me and explain to me the problem and the conclusion he has reached. Heck I am even WILLING to pay for that time with a knowledgeable tech, instead of talking to somebody who is just interested in filling his or her quota for the week. As a consumer it is so hard to find a good tech because of the wall put up between us and the knowledgeable tech. Any suggestions ??
@bombprods207
5 жыл бұрын
as a dealer tech I understand where you are coming from. Most customers I talk with hate how we are payed and so do we
@johngibson3594
5 жыл бұрын
I think the answer is yes and no. They may be great at quickly fixing the brand at the dealership and also know what common issues vehicles have. They may not be good at other brands of autos they are no used to seeing. Independent techs work on many brands and issues not as often. Here is the big issue you can’t force 20 years experience into 5 years or even 10 years. You can have good techs in both places training experience and knowledge are all needed. Don’t forget we all at one time had to work on something for the 1st time and were wondering if we could complete the task. That’s where confidence experience and knowledge come into play.
@altonriggs2352
5 жыл бұрын
My Indendent shop uses the same job cost book as the dealer..but..I can talk to the boss about any problem..and get an positive answer.
@freshcharge
5 жыл бұрын
I saw this title and my first thought was "the short answer is no." Stopped it at :16 to make a comment.
@floppycoc1046
5 жыл бұрын
80/20 rule applies every where.
@rustybrowneye
5 жыл бұрын
Stop bullshittin, you know I'm better than both
@alexwiese8367
5 жыл бұрын
I have done both independent and dealer i dont have a preference currently the dealer i am at i do used cars day in day out low mileage to 100k plus mile vehicles and still see any make or model but i see why people would prefer one or the other
@jamiesimpson1786
5 жыл бұрын
I know of both independents and dealerships that won't tackle anything out of the norm. To fixated on the bottom line not their trade.
@XXGunzNClipzXx
5 жыл бұрын
I worked both, I like a dealership more than let say aaa or firestone as they have a cleaner and Bette environment but independent family owned there’s great techs and the facilities have love and well taken care of and dealer has Ac which I miss
@MQElevators
5 жыл бұрын
Would you agree that the ceiling for an independent tech is higher because of the wider range of vehicles?
@keithkapusinsky786
5 жыл бұрын
Yes there are tons of hacks at the dealerships it probably makes up good 75% of the dealers employees!
@joelopez40oz23
5 жыл бұрын
Keith Kapusinsky Where did you get your statistics to back up your claim? I have worked in both environments and have seen both good and bad mechanics.
@keithkapusinsky786
5 жыл бұрын
@@joelopez40oz23 I was hired as an independent contractor through an insurance company do warranty claim investigations and I found out most to text won't even qualify to work on a car even though they had certifications through Chrysler
@jacksonstorm6395
4 жыл бұрын
@@keithkapusinsky786 That's industry wide. As a industry 'We ' need real apprenticeship/ mentoring programs lead by legitimate Master Technicians , both at the dealer , and independent level. The problem is we have little to no standards , and ASE has become a cash grab , not a symbol of a professional. I say that as a current master technician.
@dbdeluxe
5 жыл бұрын
Answer is: NO. The dealer tech may have more familiarity. I have a 1995 Toyota Land Cruiser and the dealer no longer has familiarity with the model and have majority of average techs where English is not their main language who have a soso ethic.
@IrishLizard44
5 жыл бұрын
I am confused, what does English not being their main language have to do with how good of a technician they are or their work ethic. A good tech is a good tech.
@dbdeluxe
5 жыл бұрын
cfmcc83 .... I guess we all just have to lower our expectations now? it’s common that these non English speaking people have low attention to detail...it’s a commonality I have noticed in this industry and my own... even independent repair shops... example: this great mechanic shop who is known for great work on 4x4’s did a terrible job. I left the place with a lift that was un-level and they lost one of my lug nuts who replaced it with a rusty open hex nut.... I went to talk to the owner about it and noticed who the techs were turning the wrenches... I also had them replace the windshield wiper motor with an OEM part and even wipers don’t work as they should after the replacement? Installed wrong with out following installation instructions.... the shop was never their bad until they have these new techs... the owner of this shop is increasing his profits with low skilled non English speaking people... it’s a shame because I can’t go there anymore...
@IrishLizard44
5 жыл бұрын
@@dbdeluxe Then you missed what mike said in the video. It will always come down to the individual. I have worked in this industry for over 15 years. I have worked and trained techs in dealer and independent shops. Some great diagnostic techs as well as some great heavy line techs with some of the strongest work ethic have been people who English is their second language. They also earn top dollar in this field. Skill is skill.
@cosmorobinson5776
5 жыл бұрын
The quality of a tech is an individual status and has nothing to do with the place of employment.
@isorozco511
5 жыл бұрын
A good tech is one that can properly fix the car in front of him, period.
@radman999
5 жыл бұрын
Seen good and bad at both levels. As a dealer tech, I would like to see any indpendent tech that knows more about my dealer's car line then I do. Bring in something else and I would be a little lost. I just found it too difficult to work independent any longer. No tools, shoddy info, crappy training and the customers are cheapskates with old shitty cars. Not for me. I think that a specialist aftermarket shop with all ex-dealer techs and factory level tools might be OK. I can tell you that we get a lot of aftermarket shops sending us work because they screwed up or can't figure it out
@Jursaw
5 жыл бұрын
KWP I agree with you, I had a coworker join the dealer tech world after owning his own shop for over 18 years. He said he was tired of cheap customers and the ones that blame the mechanics for everything wrong with their car.
@davidkanengieter
5 жыл бұрын
I uses to think Dealership Techs were the top tier of mechanics untill I started meeting a lot of them. To many guys (regardless of the type of shop) are willing to start making phone calls to ask for troubleshooting help than figure it out themselves and learn from the experience.
@dirtracingfan8742
5 жыл бұрын
Say it 4times for the people in the back😆😆
@markferraro5250
5 жыл бұрын
great points FM indeed just a question on the Acura did it come to your shop as a cranks but no start? was the first thing the tech did was grab a scan tool? all the best FM
@flatratemaster
5 жыл бұрын
No crank, don't know his process on that car
@adamsavage4155
5 жыл бұрын
Dealer and Indy techs both have their own types of advantages. Dealer techs have Fortune of having oem service info at their fingertips. Indy techs have the advantage of being more well rounded and exposed to lots of types of equipment.
@PatChapp
5 жыл бұрын
Dealer techs are more likely to have the factory tools as well,Indy techs are more likely to be able to do the job without them
@adamsavage4155
5 жыл бұрын
@@PatChapp yeah. Lol I work for an equipment dealer doing field service. Alot of times I make due without the special tool the OEM calls for. I enjoyed working for a contractor with a very diverse fleet. Went dealer for the training end of things. Owning my own field service company is the eventual goal.
@eddieds312
5 жыл бұрын
dealer techs only working on one particular make? most car dealers have a used car lot and they need techs to recondition them for sale so we actually work on alot of other stuff outside of the house brand whatever it may be
@kellyr9388
5 жыл бұрын
Great video Mike, I started as a independent tech, and went to the dealer for the money and benefits. Any good techs that i have ever worked with, usually started at a independant or a small ma and pa shop.
@ifitsnotbrokenfixit1193
5 жыл бұрын
The answer is no. A tech must be willing to put in some time to Better themselves. Even if the shop us not willing to. Yes dealers have more information at there finger tips. But that is a different topic. Its all on the tech and how much they are willing to know and do. A good tech knows when to say not for me. And ask for help.
@halopersin
5 жыл бұрын
I know why this gets brought up. Still I think it’s a question not worth giving anyone’s time. Good techs exist in every segment of the industry. Bad technicians are so abundant that they are for sure everywhere. Good on you for clickbaiting the dealer vs independent guys to get this point made.
@sonofmontezuma3732
5 жыл бұрын
100 % correct
@subaruenduro
5 жыл бұрын
If you worked at a dealer what brand and why ? Maybe a good video topic. I like Subaru
@VoltageDropDiagnostics
5 жыл бұрын
I like toyota :) The reason I like toyota is because it feels like their warranty times are more fair than most other brands.
@BADD400
5 жыл бұрын
Independent techs work on just about any car most dealerships techs do not work on every car unless a used car tech. In my opinion independent techs need more tools. Both yes can be good or bad. Good video and topic.
@juniorizq2342
5 жыл бұрын
wanna trade my modis fir that bosch in the background lol
@timtraynor8088
5 жыл бұрын
Please finish your I depth review on the ads 625
@flatratemaster
5 жыл бұрын
Look for it Next friday😉
@jfantis
5 жыл бұрын
No.
@chrischiampo7647
5 жыл бұрын
Nope Independent Techs are The Bomb 😀👨🏼🔧🧰🙎🏻♀️🧰😊👍🏼
@andybub45
4 жыл бұрын
Nothing wrong with many dealer techs
@gildoegonzo5741
5 жыл бұрын
👍👍👍👍👍
@timthemechanix
5 жыл бұрын
Agree that dealer techs are limited. I've been wrenching for over 40 years, before disk brakes, where common, before fuel injection, before computers. I've pretty much worked for myself most of that time. Never been to school, though I do what training videos for my diagnostic equipment. 18 years owning my own business in Denver metro area, I've never advertised, just word of mouth. I work on everything, people tend to bring stuff to me that other can't figure out. Like a Mercedes ML350 that had was towed from another shop 100 miles away diagnosed with needing a balance shaft with a $4700 repair. Only one of a dozen codes related to the TSB on the balance shaft gear and if the other shop would have pulled the cam position sensors and aligned the crank at 305 and looked noticed the imprint stamped on the gears were right where they were supposed to be, they might have looked elsewhere. I put a borescope down to the gear that should have been toothless and found them looking just right. I concluded a stretched timing chain, almost cut the cost in half, fixed it and everyone's happy.
@charltonwoods2184
5 жыл бұрын
Hell no.they work on 1 make .
@andybub45
3 жыл бұрын
Means that they are alot better at dealing with that one make than independent techs who work on multiple.
@charltonwoods2184
3 жыл бұрын
@@andybub45 no it means I am a way better tech who works on multiple makes.put him infront of a vehicle he doesn't work on and he's clueless.
Пікірлер: 135