Are you the tech support line for your Mom or Dad? Do you get super-frustrated sometimes trying to help your family with their technology challenges?
The Mom And Dad Tech Nology Tutorials (MAD TNT) are my solution to help you help someone you love without either of you getting frustrated in the process.
My Mom didn't grow up with technology (she's 85 years young), so naturally she sometimes struggles with what I consider very basic aspects of using computers and technology. After teaching my Mom the same thing over and over again, I decided I had to bow out of being her tech support because I was getting very frustrated and--I'm embarrassed to admit--impatient while helping her. Helping your own family is often much harder than helping an acquaintance or stranger.
So, I decided to interview my Mom to find out her main areas of tech struggle. If she is having problems in these areas, my guess is that many other people are too.
What emerged from this interview were several topics I will be covering in a series of videos I call the Mom And Dad Tech Nology Tutorial (MAD TNT) series. As I say in the video, "don't get MAD and blow up!" You can just send a specific video to your loved-one. They can watch the video as many times as they need until they understand and master a particular skill.
The tutorials will be slower-paced than others you may find online, so that almost anyone can follow them. I'll have a camera over my keyboard so the viewer can see specific keystrokes. I'll do my best to highlight the areas of the screen where someone will need to click, move, drag, etc., to achieve the exact results they desire. And I will explain things in detail so even the most tech-challenged person can get a good grasp of each topic.
Join me for this fun journey to understanding basic technology!
Негізгі бет Asking My Mom What Tech Support She Needs - Intro to the Mom And Dad Tech Nology Tutorials (MAD TNT)
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