Not so honest of you referring to Trenitalia crew as "incompetent". Please note that Italian conductors (and drivers) are just freshly qualified for this new Austrian Nightjet coaching stock and 1216 locos, and some early teething issues are common for brand-new trains.
@olivieronrails
8 күн бұрын
Pretty sure the Trenitalia driver hasn't even been properly trained on troubleshooting faults of the equipment he's operating on, that's actually quite common especially when the rolling stock is new and lines are just being inaugurated. And having the pax disembark was probably an operational request from ÖBB control center, only allowed to Rome empty for safety reasons. It's just poorly organized altogether, but it doesn't seem to be the fault of "one single person" here. Chain of events, of course very disappointing. Hope these teething issues get solved soon.
@doc7austin
8 күн бұрын
ÖBB wrote me: the fault lies with the trenitalia conductor
@uncipaws7643
8 күн бұрын
In that case it would be good to have a technician ride on every train that is specially trained in troubleshooting until everything goes smoothly.
@directorient
8 күн бұрын
Maybe is real. But I think OBB will never admit the faults of their brand new cars, also because they don't want to pay money compensation
@michmak3829
7 күн бұрын
@doc7austin Oh yes, typical, push the guilt towards others. Trenitalia (probably answer): "It was OBB decision"... Just thinking about cost for compensation, multiply this 200 times (passengers), and there comes the "worthiness" of journey cancellation. I think OBB should attach some service car to each NJ2 with Siemens engineers just in case...
@markoobid2005
7 күн бұрын
No, it was probably a Trenitalia operation centre decision because of big delay.
@ivansonI71
7 күн бұрын
Nightjet is increasingly becoming a victim of its own success.
@konichiwamina1412
8 күн бұрын
Well I think the reason for this disaster is from the Trenitalia staff: maybe they don't know how to operate this kind of train, or they screwed up the technical device,... I don't wanna defend them, but the NJ 2 is still good enough: I have been on a trip Vienna-Hamburg, except of the defect keycard make my room can't be opened (the staff find another one at the same top bed after 10 mins) and the AC was pretty weak, all was ok, the staffs from OEBB are nice. Hope they can fix this properly
@doc7austin
8 күн бұрын
How is it allowed that an untrained trenitalia conductor is taking over this train ?
@konichiwamina1412
8 күн бұрын
@@doc7austin who knows, but in your case, I think they screwed up some devices on it. But the train was also broken as the ÖBB driver shouted on it. Yeah very unfortunate but hopefully they will have an better upgrade :))
@doc7austin
8 күн бұрын
yes; the ÖBB driver villach-tarvisio was ranting about this train at tarvisio boscoverde station
@konichiwamina1412
6 күн бұрын
@@doc7austin sometime no luck is in your side, hopefully you get your money back since I read that there was not yet any progress about it
@mm34639
8 күн бұрын
Despite all the problems, the train looks promising. If they deal with the issues, it will be a good alternative for a plane : ) if you don't like flying
@doc7austin
8 күн бұрын
a good looking train is no good for me, if I got kicked out of this train
@ex101jc
7 күн бұрын
@@doc7austin most likely you won't get kicked out of the train next time. It is one thing that Siemens was getting delayed and didn't even bother to produce a train that just runs properly in passenger service. It is another thing to say "Avoid this train under any costs" while I for once was really happy in my little couchette capsule back then from Vienna to Bregenz. And it was affordable, too! So as long as ÖBB is able to operate the train almost entirely on their own infrastructure, you are fine. But when it comes to operations abroad, we get into trouble. Though last time I went on an older train from Vienna to Milano it worked fine, aswell. You just had bad luck tbh.
@dragoner3211
6 күн бұрын
Man, just use the airplane instead of ÖBB's crappy Nightjet trains and DB's ICE failures, It's just simply better choice than these two...
@rztrzt
8 күн бұрын
December 2024 is still in the future.
@doc7austin
8 күн бұрын
small typo i guess ))) i meant 2023
@uncipaws7643
8 күн бұрын
Don't passengers have a right to be brought to their destination, even with trains of another company? In that case it would mean free ride with Frecciarossa/italo (doesn't matter). Nightjets between Austria and Italy are among the most delayed trains in Europe, this is said to be because of nightly trackwork in Italy but as we see in this case it is because of a problem on the train.
@doc7austin
8 күн бұрын
Well, I have decided to abort the trip in Firenze; Italo offered a very affordable last-minute fare Firenze-Roma; and the claimed Nightjet refund Firenze-Roma is higher than the italo fare.
@markoobid2005
7 күн бұрын
The conductor is heard talking about passengers transfer to 9:33 Frecciarossa to Rome. So they were to be brought to destination.
@vlakydavid
8 күн бұрын
Very good video, I'm wondering if you got any money in the end from ÖBB
@doc7austin
8 күн бұрын
of course, I didn't receive any money back from ÖBB for this ordeal
@LB767
8 күн бұрын
@@doc7austin I'm confused, it's under EU rights that you can get 50% refund for a 2h+ delay, and also continuing your journey to Rome for no cost. What did OBB tell you that you don't qualify for this?
@vlakydavid
8 күн бұрын
@@doc7austin Wow, how awful. You should file a complaint elsewhere because I don't really think that they treated you fairly.
@doc7austin
8 күн бұрын
ÖBB didn't respond to my claims at all yet.
@vlakydavid
7 күн бұрын
@@doc7austin That's unacceptable, travellers should be treated better
@denislokator
7 күн бұрын
Toll! Und wie sieht es aus? Im vergleich zu den russischen Schlafwagen? Weniger Platz?
@user-ys4og2vv8k
8 күн бұрын
What an embarassment to the OBB...🥵 Is Andreas Mattha on vacation??
@doc7austin
8 күн бұрын
no, he travelled the day before on a VIP Nightjet 2 to Rome; of course, apparently the Trenitalia staff was more capable on his trip
@evorioss
8 күн бұрын
shit happens
@doc7austin
8 күн бұрын
that shit with Nightjet happened to me FOUR times in the last 9 months
@markoobid2005
8 күн бұрын
The NJ2 is the best thing that ever happened to night train traffic. Just the fact that you can travel alone for low price (mini cabin), not needing to be in contact with any unnecessary stranger while travelling, not needing to be watching him, listening to him snoring or smelling his ass, is what makes these trains top! This is the way the train industry should go everywhere. Completely dividing passengers and prevent any unnecessary contacts. People travel alone in 95% and want their own privacy.
@doc7austin
7 күн бұрын
Have you travelled inside the Mini Cabin ?
@markoobid2005
7 күн бұрын
@@doc7austin I have travelled in 6-berth couchette with 5 strangers, nothing is worse than that. (except travelling in full seating compartment, of course.) Mini Cabin is a perfect couchette "replacement" for solo travellers. Remember: 75% of people live and travel alone, and in 10 years it will be 95%. Even the 4-berth couchettes will soon be replaced by Mini Cabins.
@michalziak591
7 күн бұрын
@@doc7austin I had. Everything was good, except of AC. It was like in some ice cave. I'm glad that I didn't have a cold.
@doc7austin
7 күн бұрын
@michalziak591 can you not adjust the AC ?
@gigachad5419
7 күн бұрын
@@doc7austin Nein nur der Betreuer in seinem abteil kann das machen, selbst ich hatte das gleiche Problem mit der Kälte wo ich von Hamburg bis Rosenheim am 30 Mai mitgefahren bin( war die ganze Nacht bis morgens die Klimaanlage an und sehr kalt)😂
@iRetboRodo
6 күн бұрын
Looking at this video, a lot comes clear now to me. I am working in a DB Reisezentrum and two days ago I had couple of Travellers with these Italian unused stamps on their Nightjet tickets for the Trip Roma to München. Now I see why.... What a shame, to offer such a bad product
@ЕленаПетрова-р7ц
3 күн бұрын
Классный поезд 👍👍👍👍🚆🚃💺
@lucastheelectrostar9176
19 сағат бұрын
In my opinion OBB should've never ordered these trains in the first place, as I can already tell they will not be able to operate with half of their Nightjet services anyways. This is because of the following reason: • It seems that the coaches are not compatible with other sleeper carriages, therefore they are isolated to a full trainset. If one coach fails, the whole of the train fails. This brings me to the conclusion that rather than ordering a whole trainset, they should've ordered separate carriages, and despite this being more of an expensive option, it would allow them to be compatible with all of Night Jets services, allowing them to couple to other carriages from other trains. E.g A Night Jet carriage couples to a Hungarian MAV sleeper.
@lukgame-u6d
8 күн бұрын
Good luck with getting the money back - or maybe a good lawyer!
@doc7austin
8 күн бұрын
No, I have to involve APF from austrian traincontrol to hopefully get all the money back
@LászlóSebestyén-d1q
Күн бұрын
Nightjet2 trainsets went into commercial operation in December 2024??? We are in September 2024.
@rdrogel1116
8 күн бұрын
The cab control cars in my opinion are unsuitable - useless on the overnight trains and it removes flexibility to add cars depending on the demand
@european6380
8 күн бұрын
They can add cars if only a single set is running, but a double set has maximum length the platforms allow anyway
@european6380
8 күн бұрын
And it's important for their operation as increasingly more stations don't have the staff to reverse trains anymore and it saves time in stations like Munich Hbf where they have to reverse the train
@tinacofactory
7 күн бұрын
You sure have no idea how this works. The statement "an over-jealous and rude Trenitalia conductor was unable to close the valve and decided to kick out the pax" is pure sh!t. Learn first, ask second and, since you are getting money for these "reviews", try to be if not professional, that clearly you are not, at least, minimally objective and informed.
@Itapirkanmaa2
7 күн бұрын
The paying customer has the right to know why his product was not according to what they bought. I don't know about Italy but at least here in Finland you're entitled for a compensation for a much late running train or any significant changes.
@chielmeiberg
7 күн бұрын
@@Itapirkanmaa2this is EU law, he gets 50% back and probably none of the money for the Italo because an alternative was offered by the conductor (the 9 something train) which is what is required.
@doc7austin
7 күн бұрын
@chielmeiberg actually I have officially aborted the trip in firenze; Hence, ÖBB must refund around 25% of the total ticket cost of Vienna-Roma; that amount is higher than the cost of the italo ticket
@soyjuanramonchu
Күн бұрын
Vectron and Siemens 😢😢😢 Öbb and its incompetence
@caileferatetransilvanene9308
7 күн бұрын
It's not that I enjoy your suffering, but 5 minutes into the vid and I'm truly captivated as to what could've gone bad, and boy... did the train deliver. I mean, you had more than one hour delay, look at the bright side: you're getting your money back. Due to the complexity of the trip... idk 25%, 50% or full refund. I guess it will serve OBB well. Keep up with these defects and their budget won't handle so they'll press Siemens charges for delivering them ... a brick. In Romania (I'm from Romania) chances were you could pitch a 9-hours delay (this year's record) AND not get your money. So you'd be poor, hungry (no restaurant/breakfast option), tired and irritated. The Nightjet 2 felt indeed on its inaugural journey: plagued with issues. To be honest, a little amazed because I'm sure tests have been made, but undiscovered by now? Either way, the OBB has that app which allows you to report any defects. REPORT EVERYTHING. And good thing you reported that Italian chap. Rudeness shouldn't be tolerated! But on a brighter note, you may have seen that in Romania, most SH western or malfunctioning rolling stock gets imported and put to use. If the Nightjet 2 is of no use, throw them over here :) they'd be good as they are. Fancy lights? Don't need them? wireless charging? nope. breakfast? absolutely not. ipotetically, as long as the cabin door shuts, the rest are perks and it's good to go on the Ro network. SO if this was horror, try a Ro national sleeper wagon class 71-31, let's say from Timisoara to Iasi, it'd change your view on these Nightjets :) Cheers!
@futureyou159
7 күн бұрын
I totally get you as a fellow Turk. Honestly, even CFR's couchette beds are comfier than the best TCDD offers. As for the delays, Romania and Turkey are in the same boat. Europe’s passenger rights are amazing compared to Turkey. Here, even a "fast" train can have a 30-minute delay on a 3-hour trip. And don’t even get me started on the night trains-they’re officially 13 hours but always run at least 3 hours late, and TCDD doesn’t even adjust the schedule. So yeah, it’s no wonder we see Europeans as "crying babies" over minor delays, especially from a Balkan perspective…
@doc7austin
7 күн бұрын
hi, i doubt that cfr night trains get cancelled as often as ÖBB Nightjet trains
@ctyl5686
7 күн бұрын
Excellent video as always - thank you. However, I think 'avoid OBB NightJet at all costs' is a bit unfair. I know from personal experience - sleeper bookings that go wrong are more difficult to navigate than cancelled daytime trains, i.e. when the problem(s) leaves passengers stranded at night. Rail Operator and/or Credit Card Insurance (here in the UK) will usually refund costs - but finding a train full of people somewhere safe to stay late at night is not automatically easy. For that and other reasons, I prefer daytime trains and hotels overnight. That said, our experiences to date with OBB NightJet have been good.
@doc7austin
7 күн бұрын
The service recovery of ÖBB is terrible; if the nightjet is cancelled, I do not want to sleep in a dirty hotel at night and sit for 12+ hours on some daytime trains
@tonyp011
8 күн бұрын
how as this train only been in commercial operations since december 2024 when were only in september 2024, the said december in one of your typed comments at video time of 11.03
@doc7austin
8 күн бұрын
a typo - it should read 2023
@Gallygoy
8 күн бұрын
This could have happend , has happend to alot of people , i personally have never had the chance to travel by night with OBB - but i will try it one time ...juust to see how it works , i dont belive that you nessearly need to avoid them in the future , they cant be that bad ..-mistakes happend , its part of the game if you call it that . About your claims for money ,that you mean OBB ows you , well , go talk to them, send them a mail , tell them your side of the story ,if they agree with you on all sides , they grant you the money ,you claim you have the right to have, otherwise you wont. Same goes for airplane episodes where people say ,the airliners own them money , i have read dozen of different comments , stated that they ow me money for all kinds of reasons , but in the end it comes down to how the airliners sees it , whats right in theirs eyes , and what now. Well , i know alot of good things can be said about different railway companies , includes OBB -DB , u have all kinds names from all over eroupe ,but i choice to try to see the best in them ,even when mistakes happend.
@doc7austin
8 күн бұрын
For the money - if ÖBB doesn't pay up, I will sue them
@Gallygoy
8 күн бұрын
@@doc7austin alright
@s.indiavsbrazilrailway3549
6 күн бұрын
Please travel in fadak train in iran
@calinmarian98
8 күн бұрын
Something happened.
@doc7austin
7 күн бұрын
what happened ?
@michalziak591
8 күн бұрын
OBB is very good operator in the Daily traffic, but Nightjets suck. I travelled from Vienna to Hamburg, and we were forced to leave a train in Nuremberg. But in 2 minutes, we were able to go back there :D. So... If possible, use daily transport. If you need to go by Night, use Flixbus instead.
@markoobid2005
8 күн бұрын
Flixbus is only for hard masochists. Should be forbidden as fuck. Stop lying and doing ads for these mfs.
@doc7austin
8 күн бұрын
yes; I had enough with Nightjet
@michalziak591
7 күн бұрын
@@markoobid2005 I'm not, but do we have other alternative than flying? Flixbus, plane or Nightjet...
@keithparker5125
8 күн бұрын
When introduced, Nightjet was a great offering but they have been spoiled with their own success and I think that, unless they change their strategy, it will be doomed! I paid over a €1000 for a return comfort deluxe sleeper for 2 between Amsterdam and Innsbruck in June in NJ1 stock that is in dire need of refurbishment (climbing ladders that are bare metal is no joke for a 75 year-old in the middle of the night). It is going to cost me more next year and I have just done a calculation that it will be cheaper next year to do the journey by ICE with an overnight stop in Frankfurt (Maine), even after factoring the cost of the overnight hotels. OK, the return journey will be two days longer but the cost will be better and, with the state of the stock, will probably be more comfortable.
@markoobid2005
8 күн бұрын
NJ 1 Comfortline sleepers are wonderful. Stop screwing around. I think you are the one spoiled.
@keithparker5125
8 күн бұрын
@@markoobid2005 NJ1 Comfortline sleepers are well in need of renovation and not worth the premium demanded of OeBB. The premium equates to around €200 per trip where bed and breakfast to a similar standard in a hotel would only be €100. I think you have very low standards and are easily parted with your cash.
@markoobid2005
8 күн бұрын
@@keithparker5125 no they are not in any need of renovation. What should they renovate? Their configuration is classic 3-bed which is in use for almost half of century if not more. If they are suddenly "hard to use for oldies" then who is spoiled now?
@keithparker5125
8 күн бұрын
@@markoobid2005 Sounds like you have not recently travelled on the NJ between Innsbruck and Amsterdam or you would have noticed how tired the compartments have become or how noisy some of the attendants are. The punctuality is none too hot either but I suspect that is not OeBB's fault but more the responsibility of DB.
@doc7austin
7 күн бұрын
Imagine you spend EUR 1000, and them ÖBB cancels the train and you get stranded;
@Franjo5000
7 күн бұрын
Umm, ÖBB 1216 are Siemens ES64U4 - ÖBB ones also "Taurus III" not Vectron.
@doc7austin
7 күн бұрын
the "internet" threw me off course regarding taurus und vectron
@elonmuskeli6871
7 күн бұрын
What happened in Florence didn't stay in Florence.
@doc7austin
7 күн бұрын
good point ! hahahah
@Backwardlooking
7 күн бұрын
Where were the pre departure checks?. Aren’t Austrian checks as rigorous as other countries?. Shocking customer care to simply cancel the return. Not something prospective travellers would wish to see.
@doc7austin
7 күн бұрын
obviously not enough staff to check the trainset beforehand
@Backwardlooking
7 күн бұрын
@@doc7austin Must have been operating a genuine Skeleton Staff. Unfortunately post Covid they are either supposedly’Working from home ‘ (though often out and about!. A business culture that must be changed as in this case it could be life changing. 👍🏻🏴
@bumerangsydney
7 күн бұрын
When you buy a new train from Temu.
@doc7austin
7 күн бұрын
i guess after the failure of siemens, it would be wise to look for alternative train solutions from china
@ex101jc
7 күн бұрын
when I went from Wien to Bregenz before and even back by NightJet in the capsule,t here were no problems whatsoever. Maybe you shouldn't judge it based on one particular experience. Truth however, Siemens sucks for not delivering something that works, that's a bad trend in general going on here...
@doc7austin
7 күн бұрын
4 out of 8 nightjet trips of mine were cancelled in the last 9 months - this is not a single instance
@ex101jc
7 күн бұрын
@@doc7austin how many of them were in the newer Nightjets? And were they cancelled entirely?
@directorient
8 күн бұрын
I don't know if only Trenitalia is to blame. Why did the train leave Vienna nearly one hour later?
@doc7austin
8 күн бұрын
i guess due to coupling issues between the new NJ 2 and old NJ 1 cars (vienna - la spezia)
@konichiwamina1412
8 күн бұрын
@@directorient yeah OBB should not be out for the responsibility
@doc7austin
8 күн бұрын
There were many ÖBB people on the train - they could have solved the valve issue instead
@markoobid2005
7 күн бұрын
@@doc7austin they are Newrest, not ÖBB people.
@doc7austin
7 күн бұрын
@markoobid2005 not correct: on this inaugural journey there was also ÖBB and Siemens personal on board
@Andi_SAI
6 күн бұрын
when you are going to post part 3 from romania?
@doc7austin
6 күн бұрын
in 3 weeks possibly
@IndianGeek5589
7 күн бұрын
I think this was also handled really badly by OBB at the end, from a customer service POV. OBB should have emailed all the customers on this train and apologized for stranding them in the middle. Also, ignore my comment if they already did that 😂
@doc7austin
7 күн бұрын
ÖBB didn't send out an apology email; Instead Trenitalia staff was telling us that the train was operating normally between Firenze and Rome; And I am still fighting the receive the claimed compensation payment;
@IndianGeek5589
7 күн бұрын
@@doc7austin wait, so the trenitalia office at Firenze gave you a letter that said it wasn't running, but the staff were saying smth else?
@doc7austin
7 күн бұрын
@IndianGeek5589 well, it took me 2 hours to convince trenitalia staff to issue me a written confirmation about the aborted trip; yes, the trenitalia system showed that the train was running normally
@jfmezei
5 күн бұрын
Google translated that error message to "A Gross Error" 🙂The problem with the new Siemens cars is that they are permanently coupled, so if one car has safety issue, then all cars hace a safety issue since they can't take deffective car out of consist. Air valve would likely be related to braking which would be very safety critical. For all you know, the conductor kept his thumb pressed hard on the leak all that time so that they train could make it to the first station where you can catch a train to Rome. But interesting that the train later made it to Roma train station (I could have understood traim limping to Rome's maintenance shops but not to the train station, unless they though problem had been fixed and the return journey would proceed. (so it all depends on what time you got the notice of cancellation). The problem with your door handle is really poor workmanship on brand new trains and there is no excuse for that. The old Viaggios were very old/conventional steel design. Not sure when they stopped production. If they had to hire new employees to not only restart production, but also get that plant to start working with more modern aluminium trains, fixed couplings etc, it is quite possible that Siemens has has quality assurance problems (like it does assembling old steel viagios in USA (called Venture due to all the USA modifications made, they are no longer Viaggios) I get the feeling Nightjet is victim of its own success and unable to keep spare equipment for last minute substitutions when there are problems like you are experienced, and likely have such high utilisation rates for the trains that there is little time for maintenance. The Nightjets are not RIC, but the marking on the car indicate, next to the 230 speed rating that it has been quaified for A, D, I and CH. have no idea wat A is, but suspect D for for germany, I Italy and CH for Switzerland. ( Being based in Austria, ÖBB need not list Austria as a country where its non RIC carriage is authorized to be used). BTW, I find it interesting that a foreign conductor would be in charge of mechanical aspects of the train. You would think an OBB employee that remains on board through the journey would be.
@VladyslavRybachenko
6 күн бұрын
Till today I've only had bad experience with NJ. I tried to take it twice and both times the train was cancelled. Once from Vienna to Paris because of strikes in Germany and the second from Brussels to Berlin due to some technical problems. I am starting to think I am cursed.
@ЕленаПетрова-р7ц
4 күн бұрын
Какие шикарные поезда едут по дороге на станции и самые классные, комфортабельные, удобные купе и верхние и нижние места полки чтобы лежать да спать 👍👍👍👍 ЭТО В КАКОЙ ЖЕ СТРАНЕ ТАКИЕ КЛАССНЫЕ ПОЕЗДА? 👆
@simongamper7532
8 күн бұрын
In my eyes here the problem was more caused by Trenitalia then öbb, I still think the nightjet is a good product and problems mostly are caused by German infrastructure or here by the other operators
@doc7austin
8 күн бұрын
well, yes I agree; I think this terrible Trenitalia conductor is to blame for that mess;
@ianhamilton396
6 күн бұрын
Don't forget Siemens & the new Berlin Airport 😅
@WysteriaGuitar
8 күн бұрын
Still newer and 800% cleaner than any US train...
@doc7austin
8 күн бұрын
what do you say about the stadler caltrains ?
@WysteriaGuitar
8 күн бұрын
@@doc7austin never heard of them
@pancropp
8 күн бұрын
@@WysteriaGuitar san francisco to san jone, electrification just has been completed, since yesterday it runs baseline every 30 minutes with faster, electric trains. check it out!
@doc7austin
8 күн бұрын
yes; i think the new Caltrain electric trains are very clean
@ldti
6 күн бұрын
This is what we call, testing in prod..
@venca2
7 күн бұрын
OMG, I have been spending so much time and energy to persuade my friends and family to always travel by train instead of flying. I am glad none of them was on this train. This is a pure PR disaster 😢.
@doc7austin
7 күн бұрын
yes, when travelling with family -> the nightjet is a NO GO in my eyes
@LinoKilian
5 күн бұрын
Lots of love from Germany 🇩🇪🇩🇪🖤❤️💛
@bingossoft
8 күн бұрын
that’s a really sad story. I thought that nothing can be worst than Deutsche Bahn, but you have managed to surprise me
@doc7austin
8 күн бұрын
Amtrak is even worse than ÖBB Nightjet
@konichiwamina1412
6 күн бұрын
@@bingossoft OBB screwed up their NJ while DB screwed up their whole train network
@iany2448
7 күн бұрын
Very unfortunate experience. Is there EU a bill of right for rail passengers in the same way as for air passengers?
@szymex22
7 күн бұрын
@@iany2448 yes there is
@TamasKiss-bv9hz
6 күн бұрын
❤🤍💚✌✌✌ Tom from HUNGARY.
@bumerangsydney
7 күн бұрын
Alas it was much better when the rolling stock was standard between countries and we didnt have these spaceships that dont work
@doc7austin
7 күн бұрын
Nightjet 2 = Spaceship Titanic
@LinoKilian
5 күн бұрын
In the beginning, why's that night train going backwards?
@doc7austin
5 күн бұрын
the depot is located in the west of vienna main station
@cristinamartin5118
7 күн бұрын
Why they ejected you if train was able to arrive Rome?
@podr0znik1
6 күн бұрын
I would not be surprised if the maximum working hours for the train crew were exceeded due to the significant delay. And since the train crew is thus not allowed to continue working, the train is also not allowed to carry passengers.
@Letsgobyland
8 күн бұрын
Still didnt try this one! Must go
@doc7austin
8 күн бұрын
better not: avoid nightjet at all costs
@simonbaker6962
8 күн бұрын
I did the Hamburg - Vienna route in May on NJ2. The door separating the cars had broken in the open position making the cabin noisy. Also the table in my room had broken in the down position so it was useless. The bed was hard and the bedding not brilliant. I then went on the Caledonian from Glasgow to London and it was miles better.
@doc7austin
8 күн бұрын
This is a normal Nightjet 2 experience.
@ich-d1h
6 күн бұрын
and the new Scotish sleeping cars are not really good running either. MKIII sleepers ran much better than the CAF product does. Try GWR's Night Riviera from Paddington to compare the two
@simonbaker6962
6 күн бұрын
@@ich-d1h Did the riviera a couple of years ago and it is superb
@samtrak1204
7 күн бұрын
Conductors and train drivers in the USA are not allowed to use cell phones except for official company business. Texting and talking on a phone will get you fired in a heartbeat. Like you, I hope there is a second driver in that cab. In the USA the driver sits on the right side of the cab. This guy is sitting on the left.
@intersezioni
7 күн бұрын
where were and what were the air traffic controllers doing when two airplanes collided with the twin towers in new york? i can understand the first plane but the second?
@elia_berti
6 күн бұрын
There is no second driver in the cab on most Italian passenger trains, in that case it's highly likely he was alone in the cab. That train was for sure under ATP system coverage but still that's not an excuse and it's still very dangerous
@LászlóSebestyén-d1q
Күн бұрын
@@intersezioni Traffic controllers cannot change the plane's flight route if the pilot (in this case the terrorists) fly deliberately into the building, or into the mountain, like that German Wings (if I remember correctly) suicidal pilot did some years ago. Planes don't fly remote controlled. Don't drink and write.
@cunningfrogg
8 күн бұрын
The day will come and the person in question get banned from buying railway tickets in Europe!
@doc7austin
8 күн бұрын
what do you mean ? Is it my fault ?
@bigperson_dotk
7 күн бұрын
Rude or incompetent?
@doc7austin
7 күн бұрын
The Trenitalia conductor: both ! You should have seen how he ordered the passenger to leave the train immediately in Firenze S.M.N.
@kevinellis8869
7 күн бұрын
Thank you for showing us things as they are. Are OBB trying to rush improvements to try and stave off competition from other operators? The least said about their new dynamic pricing structure runs the risk of driving passengers away. At 65+ I prefer my privacy but the capsules do not inspire me to try them.
@doc7austin
7 күн бұрын
ÖBB Nightjet has lost me as customer - forever !
@chielmeiberg
7 күн бұрын
The fault for the rushed introduction lies partly with Trenitalia as well, as they started enforcing new rules for fire safety of trains on the Brenner pass, which at the moment only the RJ2 and NJ2 comply with.
@s.indiavsbrazilrailway3549
8 күн бұрын
Please travel in fadak train in Iran
@doc7austin
7 күн бұрын
no, i won't
@samtrak1204
7 күн бұрын
I hope you got a full refund.
@doc7austin
7 күн бұрын
until today i have not received a single euro in compensation
@carolynalexander314
7 күн бұрын
What a shame. The interior looked very comfortable. But safety first. However, no excuse for incompetence or rudeness of staff.
@european6380
8 күн бұрын
RFI is responsible for not allowing Nightjets onto their high speed network, Siemens fucked up the train software, Trenitalia conductors didn't have the knowledge of operating the train properly and informing passengers rightfully (although they announced you can take the highspeed train to Rome at 9:33) but yet ÖBB is blamed?
@doc7austin
8 күн бұрын
As I said in my video: the main culprit is the Trenitalia conductor
@doc7austin
8 күн бұрын
If I were RFI, I would ban Nightjet2 completely from the Italian rail network
@european6380
7 күн бұрын
@@doc7austin just because you are frustrated with your trip?
@IndianGeek5589
7 күн бұрын
At the end of the day, OBB is the one who operates the train and collects the fare, so all responsibility is ultimately theirs.
@markoobid2005
7 күн бұрын
Which software is the "problem"? Where are all the "bugs" said in video? It's a complete shittalking of ÖBB without any reason. If there is a problem because of that "valve", the first blame is the Trenitalia conductor and maybe their training procedure on new units. Who is responsible for that? Trenitalia, ÖBB or Siemens? And I doubt it very much that the cancellation in Florence has any connection with the valve. The Trenitalia operation centre just shortened the train route because of big delay (they are doing it often) and sent the passengers to Frecciarossa, and then transported train to Rome as an empty stock, as there are many train paths full at that time (2 hours later than planned) and the train could have had even bigger delay because of it (195 min means they managed to get the train to Tiburtina quite fast, they could have 200+). Which are other "bugs"? Broken handle? The software error and lights on happened when still in Austria, nothing to do with RFI or something. It's very probably a safety mechanism that when hard error happens, all the lights are turned on to ensure evacuation if necessary. How was the ride itself? Comfortable ride, good sleep? Nothing mentioned in video, just complete shittalking. Where are highlights of Direttissima between Bologna and Florence with the longest tunnel in Italy? Normally these things are in videos, but this one had to be negative from the very beginning. It is a purpose of this video. Already the "Train not safe" title, while there is not a single thing in video to support that. And at the end... Where are 1000 EUR? I only read less than 500. And one more remark: Italy does not start on Drauwechsel bridge in Villach. It just starts some kilometres before Tarvisio.
@samtrak1204
7 күн бұрын
The lights are too bright when walking through the sleepers.
@samtrak1204
7 күн бұрын
I like a sofa or comfortable chair with good window view when riding in a sleeper.
@doc7austin
7 күн бұрын
well the bed is in direction of travel; this is very comfortable
@chielmeiberg
7 күн бұрын
ÖBB doesn’t owe you for the fare between Firenze and Roma, as they offered an alternative within the required 100 minutes as told in the train, the 9 something to Roma. You, on your own, decided to do Italo so you have to pay for that yourself in full. Maybe you’ll get lucky and they’ll goodwill gesture you but don’t count on it lol
@doc7austin
7 күн бұрын
read the law: in case of a train cancellation, i have the right to abandon the trip; moreover, no one has issued us replacement tickets for the frecciarossa
@chielmeiberg
7 күн бұрын
@@doc7austin I did. a. reimbursement of the full cost of the ticket, under the conditions by which it was paid, for the part or parts of his or her journey not made (article 18 section 1a). Part/parts implies direct train connections from my understanding, not aborted trip halfway through. But I’m not a lawyer and I thought you were gonna claim it as a continuation of your journey, so fair enough.
@doc7austin
7 күн бұрын
read the austrian law : in case of a cancellation I have the right to abort the trip mid-way; öbb needs to refund the not-used portion
@chielmeiberg
7 күн бұрын
@@doc7austin ah, I was reading EU law
@doc7austin
6 күн бұрын
@chielmeiberg Article 18 Reimbursement and re-routing 1. Where it is reasonably to be expected, either at departure or in the event of a missed connection or a cancellation, that arrival at the final destination under the transport contract will be subject to a delay of 60 minutes or more, the railway undertaking operating the delayed or cancelled service shall immediately offer the passenger the choice between one of the following options, and shall make the necessary arrangements: (a) reimbursement of the full cost of the ticket, under the conditions by which it was paid, for the part or parts of his or her journey not made and for the part or parts already made if the journey is no longer serving any purpose in relation to the passenger’s original travel plan, together with, when relevant, a return service to the first point of departure at the earliest opportunity;
@mif4731
7 күн бұрын
11:09 damn, we are time travelling? also i think that Nightjet is overrated
@doc7austin
7 күн бұрын
ah, i mixed up 2024 with 2023
@JamesFerguson-ej2cc
8 күн бұрын
Hopeless!
@doc7austin
8 күн бұрын
i had it with ÖBB Nightjet
@JamesFerguson-ej2cc
8 күн бұрын
@@doc7austin Yes, very poor!
@cri464ics7
8 күн бұрын
It's not obb's fault, its a new trains
@doc7austin
8 күн бұрын
Why is it not ÖBB fault ?
@IndianGeek5589
7 күн бұрын
If OBB buys new trains, and new trains go kaput, its definitely their fault. Imagine if your bus/tram failed, and the operator just said "Oh its new stuff, not my fault" 😂
@doc7austin
7 күн бұрын
@IndianGeek5589 fully agree with that;
@cri464ics7
7 күн бұрын
@@doc7austin I'm Italian and we have lot of problems with our railways, trust me obb is better
@adamsmith275
7 күн бұрын
8:35 ..."Instead of a PLANED"... 11:30 ..."SADELY"... 17:30 ...What is on track 5?...
@doc7austin
7 күн бұрын
the sadely curse --- i cant write sadly :-)
@whitelite4084
8 күн бұрын
Those ads are also present in the metro stations. Tried looking for trains on the OBB website but no links are NJ2s. EDIT: slightly changing the comment as I commented early on in the video and didn't notice the ads at the end.
@doc7austin
8 күн бұрын
You can see these ads at the end of my video.
@whitelite4084
8 күн бұрын
@@doc7austin yeah I commented shortly after starting to watch the video and forgot to correct the comment. It came to mind immediately as I often give attention to them while commuting. I'm sure the situation is gonna get fixed sometime in the future but it's definitely not a great start 😅
@bernardbouzon5499
8 күн бұрын
To be continued
@bernardbouzon5499
8 күн бұрын
Let's Hope this crap won't come to Zurich 🤞
@konichiwamina1412
8 күн бұрын
The fleet for NJ to Zurich is pretty unique and exclusive so I don't think they'II change it, at least in the near future
@doc7austin
8 күн бұрын
NJ2 software bugs are perfect to wake up all passengers at night
Пікірлер: 198