BUYER BEWARE:
April 10, 2021
BugMD.com uses deceptive sales tactics - buyers inadvertently order BugMD's product with a monthly subscription. Who needs a new pest control spray bottle once a month at US$20 each after you've already ordered 6 bottles, their "Best Seller" and you have no idea if the product is good or not?
So here's the scam:
1. 1 month after placing your first order, you'll receive an email alert from PayPal stating that you made a payment of $20.87 to BugMD. You will not know BugMD has automatically signed you up for a subscription service because it is not obvious from the ordering page that BY DEFAULT, subscription service is enabled. 1:13 in the video look at the table which just looks informational. It's not - that is supposed to indicate to the buyer that BY DEFAULT they have chosen to "Subscribe & Save".
2. You email BugMB to immediately cancel and they will reply stating, "We are sorry to hear you want to cancel the subscription of your purchase. Regarding your request, we already cancel the subscription of this order. Please do not hesitate to reach out to us if you have any additional questions. Thank you!"
3. 3 days after they state they've "cancelled the subscription", you'll receive an email notification that they are about to ship a bottle of their product.
4. 4 days later you'll receive the product and you're stuck with an extra bottle that you had to pay $20.87 for.
5. My friend opened a dispute case with BugMD via PayPal ("Resolution Center") since PayPal processes their orders. After over a week-long process of providing information and evidence to PayPal supporting your case, in the end PayPal will conclude the case in BugMD's favor.
So basically both BugMD and PayPal are in this together to unscrupulously scam customers and rip them off. Disgusting.
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Негізгі бет BEWARE: BugMD.com and PayPal SCAM!
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