Apple scamming everyone with those Apple Care prices then they pull these stunts?!?
@AcctistaZ
2 жыл бұрын
I loved the Louis Rossman plug at the end. The guy has become the legend of right to repair
@VIPK9
2 жыл бұрын
My airpod pros got denied because of ear wax that wasn't viewable unless you used a microscope, but after a few calls they finally replaced it for free.
@mrlt1151
2 жыл бұрын
Ear wax buildup is the #1 thing that kills AirPods.
@Kinginallday
2 жыл бұрын
I’m glad I got the Sony xm4s over the AirPod’s max even though they are cheaper. Knowing Apple they would pull stuff like programming an error when you try and replace the battery yourself😂
@brokensh3ll816
2 жыл бұрын
@@XAV-117 not always 🙄
@arnavgupta8628
2 жыл бұрын
@@XAV-117 jebra elite active 85 just better
@sabni8668
2 жыл бұрын
I got the XM3’s in 2020. Tried the Max headphones at apple last month, quality isn’t there. Does feel great. Not fussed on the look though
@sly2792004
2 жыл бұрын
Meanwhile Sony be denying PlayStation warranty 6 months after release cause you don’t have paper receipt(designed not to last long) of a product with 12 month warranty. Sorry we can’t tell if this 6 month old product is within the 12 month warranty without proof of purchase.
@morm2173
2 жыл бұрын
The Sony XM4 i just got them and they are better than my boss qc 35 but the 35 and 45 are far more comfortable
@Mikerty391
2 жыл бұрын
This is because they're not repairing the device, they're replacing them with a refurbished unit.
@ElliottParkinson
2 жыл бұрын
Is anyone surprised at this point? You buy apple and you expect this level of customer service. If you want proper support, buy elsewhere.
@ElliottParkinson
2 жыл бұрын
@NOS ULT maybe it's just my luck but every time I've ever been there it's involved sending something off (because they don't seem to hire a person who can look at this stuff in store) and then a bill that's a complete piss take. For stuff I know how to fix myself, but didn't want to because of the warranty. I then end up voiding the warranty to do the job myself afte ri realise that their 'warranty' is actually just a lie, and fixing it myself is stupidly cheap comlsritively anyway.
@SepSP
2 жыл бұрын
The same thing happened towards my beats pro. I had to pay 120 without warranty (we payed) 3 months later its having the same issues. I won’t go back because its a waist of time
@lalnuntluangachhakchhuak5767
2 жыл бұрын
Waste not waist
@thaBootyologist
2 жыл бұрын
What size does time wear? 34 36 or 38?
@NAMDRUMS
2 жыл бұрын
I “may” work for apple. Our offsite repair warehouses are not the best…. They re quote like CRAZY. Macs are the worst
@vjjohn7997
2 жыл бұрын
In India Xiaomi is also rejecting warranty service on simple scratches and color changes... and they won't accept it's the quality issue of the product.
@EXDaGhosT
2 жыл бұрын
I’ve sent my AirPods max in for repair several times for different issues they just swap the headphones with a remanufactured unit chances are there not going to repair the headphones just give you a new one, they should make a disclaimer stating cosmetic damage will change the initial cost
@youngjacuzzi3676
2 жыл бұрын
how long did they take?
@jordanmackay6746
2 жыл бұрын
Or they should just replace the battery cause its not hard or expensive? These are $500 headphones with $200 performance and a $40 warranty.
@youngjacuzzi3676
2 жыл бұрын
@@jordanmackay6746 they def have better sound than $200 dollar headphones.
@adammilbank
2 жыл бұрын
I love the look of my AirPods Max with the LaterCase covers on!!
@droolskie
Жыл бұрын
My airpods max suddenly wont connect and if connected there is no sound. After taking it to a nearest service center. They said the repair will cost more than 100% of the original price of a brand new airpods max. They advised me to just get a new one because it will be much cheaper. my airpods max only lasted for 1yr and 6months. I only use it at home while watching movies or playing games on my ipad and iphone
@Jorinio_98
4 ай бұрын
I have an absolutely similar story, they don't provide any repair service after the warranty expired :`(
@jrp335
2 жыл бұрын
Had he been using his support bra case like he was supposed to, then maybe he’d have a good battery!
@RARA64HUNNID
10 ай бұрын
$550 head set and apple will accept no less than $300 to even look at them. they don’t run diagnostic’s on airpods max, so out of warranty these will run you close to $900 if they need any maintenance whatsoever.
@hephaestus98
2 жыл бұрын
My Airpod Max’s broke twice in the first month, 3rd time they break i try get a replacement they expect me to pay £220 or have them unrepaired The person in the post seems to from Uk aswell i wonder if there technicians are stricter/stupider outside the Us
@jordanjay5901
2 жыл бұрын
I’ve had mine for 16 months and now they won’t charge. Apple wanted £225 to repair them - half the price of the original £549 purchase. I can’t afford to pay out a further 225 on them so now I’m gonna buy some for £150 and be done with it.
@s1alker564
Жыл бұрын
Same here. Mine died after 2 years of daily use. Never have any luck with bluetooth headphones as all of them have broken after a few years. Went back to my cheap wired JVCs that don't really sound any worse than the AirPods.
@HENNK
2 жыл бұрын
The chip in the corner is totally reasonable, Apple needs to seal the phone after they open it to replace the battery. If they don't(because there is a chip in the glass or body) and it gets damaged(by water or dust) after the repair, the customer will blame Apple for doing it wrong.
@timtim2949
2 жыл бұрын
Aside from Apple’s tomfoolery, this is why I’m close to done with Bluetooth and wireless headphones. I just use a decent Bluetooth receiver with a headphone jack and just use wired headphones with them. The headphones will last me for decades, whereas batteries in the Bluetooth devices will wear out after a while. I still have some Bluetooth headphones, but I will use those as long as possible and try to replace the battery if needed. No AirPods Max for me, though.
@StevenRolandIII
2 жыл бұрын
ATH-M50x for me bro
@CrisGarcia6
2 жыл бұрын
Glad. I decided not to buy it because of the Internal problem with the water condensation. I wonder if Audeze Mobius are a good alternative
@mrsseasea
10 ай бұрын
I had to send back my AirPods Pro for repair. One of the first questions asked….are there scratches, dents or water damage? Well mine had none, so I send them back, and 2 days later I received an I assume used pair. I feel the underlying issue is water damage, I’m not saying I wear them out in the rain or even in damp conditions, but I have looked closely and seen drops of water (sweat) on the speaker on the interior of the max.
@Eurus_117
2 жыл бұрын
Btw anyone knows whats the model of the headphones that lew is using? Much appreciated
@MichaelMentessi
2 жыл бұрын
Aiaiai TMA
@Eurus_117
2 жыл бұрын
@@MichaelMentessi Thanks alot bro!
@muneerfaizal7997
2 жыл бұрын
Apple care is like life insurance they want you to pay them but they would try their best to not pay you back.
@phonepup06
2 жыл бұрын
25 I think is a reasonable cost, although, they should be more up front about cosmetic damage potentially giving this charge.
@Nicepackage
Ай бұрын
I've had four Apple AirPod headset. I've never seen anything so unstable in my life. You couldn't even watch KZitem without it switching back-and-forth.
@WestCoastMan8
2 жыл бұрын
It says pay 25 bucks because of the scratches (basic since it has been used). Same with a car in a car crash. They’ll ask for previous damage and if there was you are deducted that amount
@GuildOfTheImmortalBlades
11 ай бұрын
Jessie Christ just to get my AirPod max looked at and possibly fixed is going to cost 7/8ths of what I paid plus maybe more.
@luisfernando5998
2 жыл бұрын
Mo gets ragged every podcast ….. love it ! 🤣
@RokSkywalker
Жыл бұрын
Still amazes me on how good your Mic’s are !
@Sky-8646
2 жыл бұрын
Apple is a good sales man. Just like they sell you micro cloth u don’t need and sold out..
@UHoldThat
4 ай бұрын
Pretty sure all he had to pay was $25 for a repair because it’s covered by AppleCare and it will be “accidental damage”
@hollymolly518
2 жыл бұрын
Imaging if this is an iphone...
@Ratgodx
2 жыл бұрын
I locked my laptop and went to 3 genius bars. First two tried to convince me my laptop was bricked and that I needed a new purchase.
@combax_techx
2 жыл бұрын
What happened next
@RN-yo4qm
2 жыл бұрын
lies
@Ratgodx
2 жыл бұрын
@@combax_techx the third bar followed proper protocol. They saw my receipt (which I had for every appointment), checked against my laptop serial, and reset it completely for me for free. First 2 bars could’ve done this, but either they didn’t know how to reset a locked laptop (unlikely), or wanted to sell a laptop to a seemingly clueless youngster.
@goos4711
2 жыл бұрын
Replaceable foam pads but no replaceable batteries?
@adamficzeri9048
2 жыл бұрын
Bought those covers for my AirPod Max cause they fell off my head and got scratched. Love em.
@peterwan小P
2 жыл бұрын
they replace the entire unit if it is from the AirPods product lines. but I have replaced my AirPods 2 case one due to batter issues with crazy starches on the case, yet, they still replaced it for me for free. oh... he don't have apple care....
@pblogic007
Жыл бұрын
How about that condensation though?
@kanekiblackreaper5488
2 жыл бұрын
Skip to 1:05 to save time
@TheNathan1812
4 ай бұрын
I had this issue too because i had a little dent they made me pay $400
@RadionYT
2 жыл бұрын
Why you holding the cup tho?
@TyphoonPilot1
Жыл бұрын
My AirPods Max have COMPLETELY failed and no longer produce any audio. They are 1.5 years old. Out of the aptly called “limited” warranty. I have spent the better part of a day dealing with Apple senior Product managers via chat and phone calls. They will not repair or replace. They will “arrange,” for repair or replacement which is code for you will pay for it, as it’s out of warranty. They are deceitful in how they offer this. This product promoted as an expensive and premium audiophile investment is nothing but trash that will fail and I suspect for the very reason described in this video, internal moisture production and ingress. Apple will not stand behind this piece of expensive crap. They keep on going on about how you should buy extended warranty - it’s my fault for not doing so. You should be more aware when you buy. Well Apple, here’s my reply. I’m going to make sure everyone I know or any platform I can announce that the Maxs are crap. DO NOT BUY THEM. $500+ fail. RETURN THEM ASAP! If you can. Shame on you Apple!
@s1alker564
Жыл бұрын
Same here. Mine died after 2 years of daily use. I don't think paying half of what it's worth in repair fees is a good investment personally. Went back to my cheap wired JVCs that don't really sound any worse than the AirPods, and what I was using beforehand.
@sidney1234usc
2 жыл бұрын
The case is there to protect the earbuds and even if dropping did cause it to stop charging it's on them for making such a weak case
@igotthatcrypto7169
2 жыл бұрын
Just hit “Do not recommend this channel” ✌
@TreyWaylifestyle
2 жыл бұрын
Yea Apple something else I have iPad Air 4 something wrong with it told me I got buy new one instead I got the warranty on it 🤦🏽♂️🤷🏽♂️
@youngjacuzzi3676
2 жыл бұрын
i sent my in over a week ago and the repair is still in progress, this is slow and sloppy to say the least from apple.
@glitch720
2 жыл бұрын
Last apple product I owned was the 80gig ipod from 2007. They will never get another dollar from me...
@Mr.Nabil.Belhaj
2 жыл бұрын
Apple customers 🤣😂
@RN-yo4qm
2 жыл бұрын
I've never had such problem with Apple customer service.
@adiposerex5150
11 ай бұрын
I have AirPods Max. They are in perfect condition, only out of the case while wearing. I don’t know what the problem is. They are superior to many other brands and maybe all.
@UnsettlingDwarf
2 жыл бұрын
Finially a tech video
@Pokemonscarlet18
2 жыл бұрын
Yo when is the m2 max coming to the 16inch MacBook Pro ?
@YoriichiHeeheeRunFoyolife3334
2 жыл бұрын
Probably in December of 2023.
@bigschlong
2 жыл бұрын
Ask google
@JuanGonzalez-jw3hx
2 жыл бұрын
Life hack get silver from now on so scratches are not visible
@masterplur47theprophet83
2 жыл бұрын
Typical Apple “move” 🤣
@jamesmiller6301
2 жыл бұрын
Not to mention the case you get is hot dog shit
@MaimiZhang
2 жыл бұрын
Airpods pro is more than enough. Airpods max is too OP
@goodpools
2 жыл бұрын
this video is just a really really bad ad
@Denvermorgan2000
2 жыл бұрын
This is so Apple.
@heartdyedpurple
2 жыл бұрын
Technicians can make mistakes. They can call in to dispute and would probably get it covered
@mr_mw
2 жыл бұрын
I had the worst customer service experience in life at Apple when I was in London trying to have my Apple Pencil repaired. They said my Apple Pencil was damaged 2 days after I purchased it because I put it in a pencil case with other normal pens. No wonder why the Apple Logo was a half eaten Apple by some random person instead of a new Apple.
@RN-yo4qm
2 жыл бұрын
full of shit.
@rachelhansen9583
Жыл бұрын
I went to Apple about my air pods (and I know for a fact it’s like the battery in the ear piece) they tried to tell me it was the charging box and I could get another box or a whole new pair “bc the amount it would cost for a box (only) is more than I even paid for them at Walmart I was like Ummm no, than just to prove a point I went home and put them in my working AirPods case and still same issue. Apple scams ppl just go to Walmart the warranty there is cheaper anyway 😂 and so is the item or even target or Best Buy lol
@sukhmandhillon7762
2 жыл бұрын
I just liked the video and there’s a like button animation!!!
@q8_cyber
2 жыл бұрын
I tried to replace my phone’s battery few days ago and I went through a similar situation. They refused to replace the battery just because my back glass was broken, I told them the battery can be replaced by just opening the screen, what does the back glass have to do with any of that and they told me if they’d replace my battery the will have to place my phone facing up on some type of a machine and they would charge me the whole phone price just to replace the back glass and the battery. I don’t know if anyone had a similar experience but I want to know how they’re replacing the battery.
@James.576
2 жыл бұрын
Dang
@lnvincible
2 жыл бұрын
I had my drivers and batteries replaced with no issues even with slight dents and deep scratches on the sides of the shell, still under 1 year warranty and no Apple care. Singapore Apple store(Jewel)🤙🏼 [Edit] Finna get them covers soon 💯
@sterlingdyer6770
2 жыл бұрын
Good thumbnail, I was ready to watch till: around 1:01 mark and I suddenly remembered why I stop watching this channel. To long and drawn out for my taste, wish you’d stop prolonging your videos it’s finally to the point I am done watching
@MrPayne1020
2 жыл бұрын
It’s a pod cast 🤣😂
@NickB184
2 жыл бұрын
X2
@evegtrrz28
2 жыл бұрын
He got some good headlines real attention grabbers then you click on it and they saying a bunch of nonsense before they get to the point
@lilkuya8540
2 жыл бұрын
@@evegtrrz28 X3 It’s a podcast reason it’s not as professional as his main channel
@MrPayne1020
2 жыл бұрын
Just get apple care
@amithsujith2995
2 жыл бұрын
That airpods is still under warranty 🤷🏼♂️.
@amithsujith2995
2 жыл бұрын
@@corycorrupted dude.... Do you really think that airpods max outside scratches justify what the apple service team saying..... Apple care is an optional thing. They are just straight up refusing service for a product under warranty with some petty claim.
@benjamin7114
2 жыл бұрын
Said the sheep.
@professionalyoutubevideowa37
2 жыл бұрын
@@corycorrupted he'd still have to pay an apple care incident fee.
@Joeromano95
2 жыл бұрын
When are people going to realize that Apple doesn't want to repair anything.... They want you to purchase another Apple product.
@NAMDRUMS
2 жыл бұрын
Apple repairs hundreds of phones a day and laptops….apple will only want you to purchase something when you break it and the repair cost is more expensive then a new unit
@msoldate
2 жыл бұрын
My AirPods Pro exploded in my pocket and they refused to help me because in the pictures they said the case didn’t look white enough to be an authentic model.
@pingpong7810
2 жыл бұрын
🌹🌹🌹🌹🌹🌹🌹🌹tibet hongkong save india japan🌹🌹🌹🌹🌹🌹
@tubefaze
2 жыл бұрын
#appleproblems #teamandroid
@ikedakazuto5061
2 жыл бұрын
I spilled water on my Mac and apparently my keyboard flex cable was damaged, they charged $100 to replace a small cable!
@RN-yo4qm
2 жыл бұрын
dont spill water on your mac is a lesson, cost you 100 to learn not to be stupid, lol
@ikedakazuto5061
2 жыл бұрын
@@RN-yo4qm So with your logic everyone who has an accident is stupid? Did you think I purposefully spilled water on my laptop? But then again I guess you are one of those basement types who criticize everyone based on your previous comments on this channel which are all negative. It’s sad how you go around just acting superior and making calling people stupid, if you start learning social skills maybe you’ll get out of that basement! Good luck!
@Mannu-Plays
2 жыл бұрын
First!
@Reaperguy67
2 жыл бұрын
It doesn't matter if you are since your comment has nothing to do with the video
@Reaperguy67
2 жыл бұрын
@BenBenson he doesn't add anything important by the way
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