I appreciate your documentation of this journey. It is great to see that Valve support, while slow at times, is willing to do what they can to resolve issues even when the warranty is seemingly void. Hope you enjoy your steam deck! 💯
@nophacetech
9 ай бұрын
Thanks! I agree I hope lots of people get to see how they went over and beyond here.. I had a TERRIBLE experience with my Aokzoe it was no fun at all. I think having good warranties and helpful companies is a great benefit to lots of people and out of all the handhelds i would bet on Valve for the best.
@thebaldconvict
9 ай бұрын
I'm going to go out on a limb here and say either one of three things happened here because companies that hand out replacements when the customer reports they broke it wont last long. Either Steam knew you are a You Tuber and didn't want the bad rep OR there is a fault with the SteamDeck that you managed to trip OR they suspect there might be a fault and wanted to get yours back in to analyze it and find the root cause. Either way, nice job and I hope Steam keep this up :)
@nophacetech
9 ай бұрын
well that is posible.. I think they are doing this more as a way to compete in the marketplace. With so many big companies coming into the space they cant compete on the fastest or selling at a best buy.. so they are (i agree not forever) going over and beyond for the next few years in customer service to grow like apple did back in the early iphone days.
@cedtv8899
3 ай бұрын
This is just so rewarding, because your videos on all steam decks are awesome.
@rpgPalette
9 ай бұрын
BROKE my OLED steam deck - PART IV incoming...
@nophacetech
9 ай бұрын
Hahaha I hope not 💀
@B3anBag98
9 ай бұрын
Valve is awesome when it comes down to this kinda stuff ^-^ I really look forward to getting one for myself :D
@nophacetech
9 ай бұрын
yeah so awesome reminds me of the good old early iphone days when apple would just swap out your phone no questions asked.
@Dempsey_86
8 ай бұрын
How did the ssd upgrade gone on the new steam deck?
@nophacetech
8 ай бұрын
I have been to chicken to try hahaha I will do it soon... Hopefully hahah
@thegrumpygamer3081
9 ай бұрын
Glad you got a new one, gonna upgrade it? 😆. Just to let you know I ordered a 1tb OLED on the 9th and it arrived on the 13th and about the time you put this video up I was transferring my 2tb in my LCD to my new OLED and putting the 1tb from the OLED into my LCD. Both are currently working fine. I must say that the Torx screws on the OLED are a far better idea. Are we ever going to find out what was wrong with the old one?
@nophacetech
9 ай бұрын
Nice glad it all worked smoothly for you. I'm going to ask steam if they can tell me what happened but I have little hope we will ever know unfortunately
@thegrumpygamer3081
9 ай бұрын
@@nophacetech That's a bit of a bummer as whatever you did could educate other people not to do the same thing. Oh and it looks like I lost my unique 1tb start-up movie and keyboard as I did not claim it with the original SSD in place. Fired an email to Steam on that, no big loss though. Happy gaming.
@nophacetech
9 ай бұрын
Yeah just cus I'm curious I wanna know haha
@WildharpieECW
9 ай бұрын
G;ad they just gave you a new one, though wish we knew what happen the other one, so people know not to do that. Still would like to see you do the SSD thign again and maybe show the file part too or at least show us how to do it, I still have not done my upgrade which still wondering what i should get a 1TB or 2TB, still afraid I would mess up my. Either that or just keep at 512 or find someoen to do it for me but that would cost me money. I sometimes wish I could just gotten the 1TB version so I wouldn't open my.
@nophacetech
9 ай бұрын
I will for sure make a video showing me doing it and what NOT to do like I did the first time haha. You could always just get a 1tb micro SD card and be good to go.
@flarcyflarcy1
9 ай бұрын
why am I invested i dont even have an oled deck
@nophacetech
9 ай бұрын
😄🤘🏼
@Goryglory0209
7 ай бұрын
Awesome. Trying doing that with Korean Asus or Chinese handhelds..hahha. Dead in water. Thats why I will put all my money only on Valve. Congratulations..
@nophacetech
7 ай бұрын
yeah for real steam really pulling through here!
@ravenmage1859
9 ай бұрын
I am very grateful that my SSD swap was far less eventful. The case was really hard to get apart because the clips really didn't want to let go, but then I just popped a new SSD in and now I've got 2TB in my OLED.
@nophacetech
9 ай бұрын
Nice! Yeah Im thinking about getting a 2tb drive
@PepsiManX360
9 ай бұрын
I just replaced my SSD to a 2 TB Sabrent Rocket Q4, however I followed Steam’s instructions and actually put the system into battery storage mode and remove the left battery cable and it worked perfectly fine. As long as you do it right it’ll work! Hopefully you’ll do it right this time. This is the video I used as reference: kzitem.info/news/bejne/speC1YaHamZqm2ksi=LmKgjiAQJz3CRoKT
@nophacetech
9 ай бұрын
100%
@cedtv8899
3 ай бұрын
I freaking love this, looks like i found a new old PewDiePie This guy deserve something, what a great content, what clam voice, i like this 3 episodes
@nophacetech
3 ай бұрын
haha wow thats a high praise. thank you very much :D
@cedtv8899
3 ай бұрын
@valve i wish you are also same with Philippines steam deck.
@AndehX
9 ай бұрын
Honestly, you could have fixed it yourself by just leaving it completely disconnected from power (including battery) for a few hours (or overnight). This is how I fixed mine.
@nophacetech
9 ай бұрын
i left it unplugged battery disconnected for multiple days. still nothing.
@AngelGuevara1981
9 ай бұрын
Dude. I am happy for you, but I need a part 4 with the New SSD on and working. I am nervous for you.
@nophacetech
9 ай бұрын
YES! That will be the truly happy ending. I will for sure be making a video upgrading it and hopefully it works this time haha
@lastmanstandingtactical
9 ай бұрын
That's an awesome service from Valve, shit happens sometimes. Thank you for sharing your experience with us
@nophacetech
9 ай бұрын
For real so cool of them 🤘🏼
@thatwasonce
9 ай бұрын
you should up the stakes and do multiple mods this time like a backplate, ptm7950 repaste, maybe even a 2280 ssd with adapter bracket I've seem people post
@nophacetech
9 ай бұрын
Im going to wait on all of that.. I don't really personally want any of that but i think it could make for some fun videos so maybe in the future :D
@SethPeter77
4 ай бұрын
Greetings from germany i have follow your Issue and Valve awesome reaction.
@nophacetech
4 ай бұрын
Welcome! Thank you for watching 🙏🏼
@SethPeter77
4 ай бұрын
Thank you. Like the style and your humor... Very similar like mine 😂
@nophacetech
4 ай бұрын
😂
@lebombe8342
9 ай бұрын
men's tears of happiness! the series ended well)
@nophacetech
9 ай бұрын
glorious
@dazzlemi
4 ай бұрын
Which ssd did you send back to steam?
@nophacetech
4 ай бұрын
They took my entire steam deck back and sent me a brand new one. So the original SSd that was in the steam deck.
@jefferrrson1x
9 ай бұрын
Damn bro. That’s awesome. I’m so glad you got a full working replacement and brand new. I actually had purchased a game and didn’t know they could refund it on Steam. Wow. Hopefully your upgrade works. Mine did. I think you should let me do it for you lol.
@nophacetech
9 ай бұрын
Dude I know so cool of them. Maybe I'm just foolish but I feel confident I can do it this time around 🤘🏼
@rilijohnmichael
9 ай бұрын
The trilogy is over lol, hope you dont break it again when replacing the ssd. haha
@nophacetech
9 ай бұрын
Get a reboot to the trilogy 😄💀
@javiermartinez8809
9 ай бұрын
Congratulations
@nophacetech
9 ай бұрын
woot woot!
@WesGrayClan
9 ай бұрын
Awesome Valve! Such a nice product too. Thanks for sharing this series, I been lmao, yet hoping for a good ending to this and glad Valve came through for you.
@nophacetech
9 ай бұрын
🤙🏼🤣
@Viv3kArya
9 ай бұрын
Part 4... I cannot wait. Fingers crossed you actually RTFM this time matey! GL bro. You got this!
@nophacetech
9 ай бұрын
Yes!
@MrKrisSatan
9 ай бұрын
Don't upgrade the SSD this time, please, I can't handle the ups and downs of this
@nophacetech
9 ай бұрын
I must. It's my daystany.
@germainetaylor1757
9 ай бұрын
I think I would just order the one terabyte oled and just get a big sd card and call it a day to be honest 😂
@nophacetech
9 ай бұрын
That would be wise
@KingElfin
9 ай бұрын
I am also just stupid enough to rip mine open also. I have priorities.
@nophacetech
9 ай бұрын
🤘🏼
@AJCoRePlays
9 ай бұрын
We need the next episode my G! The mission accomplished upgrade 🎉
@nophacetech
9 ай бұрын
Yes! Maybe next week if I'm feeling brave I'll attempt the upgrade haha
@PepsiManX360
9 ай бұрын
Btw in case you didn’t know if you add a glass screen protector you’ll have a glossy OLED Steam Deck. Adding glass negates etched glass.
@nophacetech
9 ай бұрын
that's what i hear but i have a hard time believing its true. I need to see it in person to believe.
@EdKenUK
9 ай бұрын
SSD Swap Video Incoming!
@nophacetech
9 ай бұрын
heck yes :D
@Light_Xwx
9 ай бұрын
WTF WAS THE BEGINING
@nophacetech
9 ай бұрын
What part of the beginning hahah
@AlexeyAssassin
9 ай бұрын
Are you going to root the issue with the ssd's swap, so there would be one less problem for people out there? I wouldn't even begin ssd swap again 'till I know what to do in that situation)
@nophacetech
9 ай бұрын
Im going to ask steam support but i have a feeling they wont tell me what was wrong but if they do i will for sure make an follow up video. I would love to know because i'm pretty confused what happened.
@andre4003
9 ай бұрын
so when are you changing the ssd again?
@nophacetech
9 ай бұрын
Maybe next week... if i can build up the courage.
@Reyy619
9 ай бұрын
Why not get a couple of sd cards 🫣
@nophacetech
9 ай бұрын
Idk hahaha
@chowna7941
9 ай бұрын
I would like to watch your 2nd try to change the SSD. Just dont do the same stupid mistake from the last time. 😂.
@nophacetech
9 ай бұрын
Oh I'm going to and I will share and this time I feel more prepared than ever.
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