This was just a lazy ass dealer. Our office in El Paso, TX does not send trucks out in this condition. Sorry this happened to you and your family.
@taubhauhlau2639
10 ай бұрын
Thank you for the honest and helpful reviews I was gonna rent a 16 foot truck from them but after seeing these I am considering looking elsewhere.
@Hero______
4 жыл бұрын
I rented one today , driving out of state over 1200 miles in distance , truck is shity, beat up inside and outside , the inside is worst that a public toilet stink and dirty and with 165000 miles on it. If I had watch this video before I would have never ever rented from them. I can only pray that I reach safe.
@Johnny96ri
Жыл бұрын
165K isn't much for a truck. Highest miles I saw was 380,000.
@milandjukic6213
3 жыл бұрын
Penske or Ryder!! I’ve used Ryder and Penske the trucks are well maintained and in really good condition!
@tinatroudt4254
3 ай бұрын
Thanks for the heads up I was getting ready to go with Budget but I think I'll just go back to Penske as usual
@chrisquinn2571
Жыл бұрын
Budget is the worst company I have ever dealt with...you are right, stay FAR AWAY from this HORRIBLE company!!!
@disneyfan9099
4 жыл бұрын
How many miles did the truck have on it? Great video!
@disneyfan9099
4 жыл бұрын
Penske is the best by far. Best trucks hands down. Penske always sends new trucks on one way moves. Penske might cost a bit more but definitely worth it. I got a brand new 2020 Penske truck with 700 miles on for my Chicago to Orlando move. Avoid U-Haul as well.
@datazndood
3 жыл бұрын
"Cost a bit more"? Understated. I just checked rates and Budget offered 30% off $450 while Penske for the same search was $1,100. That's almost triple!
@kyrareneeLOA
2 жыл бұрын
Truth. Ryder and Penske trucks
@Wolfgulfur
8 ай бұрын
Enterprise and Penske. Ryders are pieces of crap, at least here on the west coast. Never had an entire ceiling liner come down on me before until I drove a Ryder.
@Wolfgulfur
8 ай бұрын
@@datazndoodPenske charges more upfront as they typically guestimate your mileage and rent the truck out by 24hr increments. If you stay under those guesstimates and get the truck back early on that last day, you can get quite a bit of change back
@JoeNotExotic424
2 жыл бұрын
thats why the deal was so good LOL when they get older/shittier trucks in the lot they put out a "special deal" at a lower price.
@SRoman-uy4eq
Жыл бұрын
This company is complete trash!!! I get a call from Budget not even a day and a half before we're supposed to move from Minnesota to Wisconsin to tell me that the truck I reserved 2 weeks prior isn't available!! What?!? I asked the guy who called me to help me find another truck and he told me to call customer service. Really?! I called customer service and they said all they could do is make a request to the Inventory Manager. Seriously?! The inventory manager named Sergio was beyond unprofessional and insulting and when I asked for his employee number he canceled my reservation without my authorization and pretty much told me to go figure it out. Called numerous times before being connected to a supervisor who justified the actions of the inventory manager!!! Not one person I spoke to even tried to help me with the issue. I was forced to stop working for the day just so I could find another truck rental that cost me a lot more because of last-minute reservations. Disgusting people that work for Budget. Disgusting customer service!!! Disgusting company!!!
@Brian2522
3 жыл бұрын
You are right on man! I rented a large box truck similar to this! Parking break engaged multiple times while on highway and trailer wires were exposed and I drove through rain. Thanks for your video!
@disneyfan9099
4 жыл бұрын
Budget is good for cheap local moves where you just need a basic truck. Budget trucks are driven till they are dead. They won’t charge you if you return the truck dirty. Definitely don’t use U-Haul.
@richardolivier432
2 жыл бұрын
Thank You
@valerieunderhill6188
6 ай бұрын
I've always gone with U-Haul. I am almost 68 years old and If I had a grand for every U-Haul I have rented over the years, I'd have a mighty good savings to leave my heirs. lol. I have never tried any other moving trucks. I've always been satisfied with U-Haul and I have used them for short and long distance. One time I got lucky enough to drive a brand new U-Haul, I felt special. haha!
@donnasue2906
Жыл бұрын
I think we are Never forced into anything!!! You can always dispute the charges with your credit card company.
@doz9367
Жыл бұрын
what size of truck is this ? 26? or 16 ?
@alexandraburruss3228
2 жыл бұрын
Im sorry but if this went to court they'd win, simply because you signed the contract. You're supposed to look the vehicle over, inspect it and note any and all visible problems before signing the contract. Now the mechanical issues you can't know about until actually driving it is a different story. Idk how one would go about that, personally I'd document everything and take pictures and go from there. But thanks for the heads up about their poor vehicle maintenance and upkeep
@ewayjeng1
3 жыл бұрын
I have never had any issues i use 12 - 16 foot trucks and cargo vans no issues so far price is cheap when you use the 20 percent discount
@stevenlam5841
3 жыл бұрын
Hi, how to get the 20% discount?
@adriennegracewallace4607
2 жыл бұрын
damnnn now im nervous. Its really my only option right now.. and I need a trailer, but they apparently don't have any available from the reservation online. We are going from NYC to Texas.
@sevenchakras7252
Жыл бұрын
How did that work out?
@Wolfgulfur
8 ай бұрын
Congrats on leaving NYC🎉
@stevecuevas2033
2 жыл бұрын
OMG 1399.00 instead of 1100 .00 to rent a truck to start your new life how expensive, I work for movers and let me tell you that is diiiirrrrrrttt cheap I would charge 10,000 cash or 13,000 credit for a move that far. Im glad you did it yourself.
@KINGDOMKONCEPT
4 жыл бұрын
Uhaul or Penske didn’t have any trucks?
@KINGDOMKONCEPT
3 жыл бұрын
@Stephen Sword Actually they don’t... They’re times when their lots are completely empty. Especially on weekends in the summertime.
@id-10-terror7
Жыл бұрын
Wish I saw this before because everything you described happened to me.. I'm currently on the side of the interstate as I'm typing this
@rebeccawilson9730
10 ай бұрын
So sorry that you had to experience such a stressful situation not to mention dangerous!
@radio3976
3 жыл бұрын
U haul aint no better
@ichbindarren
Жыл бұрын
Penske is the only way!
@chriscraftsman3898
2 жыл бұрын
At least you guys got a truck. We scheduled a 26' for 10am today..just got a call at 9:15 saying they don't have a 26' truck. I have 4 people scheduled to load at 10:30 @ 15$ a hr. I'll spend the rest of my days telling the world not to use budget... They need to make this right.
@Rain0and0Thunder
3 жыл бұрын
This is what they did to us: Budget isn't a great company at all. They rented us a truck that was a piece of garbage that should have been taken off the road. When the lady we rented from did a walk around with us she assured us there were no issues aside from a dent on the right door. She lied...smaller issues included the lock being broke on the right door, to random other things broke through out. The door rattled when we drove and I had to worry about the door coming open in the middle of the interstate, the wheel would stick making it impossible to stay in the center of the road, and if you were not careful the truck would drift almost getting us into an accident several times. The break and gas pedal were yanked up at the same level and would stick as well, just moving where we did we almost died in a head on collision with a semi. I was literally screaming the whole time. "Back the truck up! Back it up." to my fiancee's brother who drove me and all my fiancee and my furniture. And don't even get me started on their ridiculous policy of only the driver is allowed to pay, something they even admitted they don't tell the customer til they show up to rent. When we turned the truck in to the state we moved to the woman behind the counter was shocked when we told her what happened and even said "why was this allowed on the road without inspection?" she agreed to serve as our witness when we reported this and Budget's answer...not even an apology. "Oh your life was in danger, here we'll...let you generously have 60 bucks back out of the 850 you spent. Aren't we so kind?" If anyone has any sense should never ever use Budget, not unless you have a death wish.
@abrahamsidibe804
Жыл бұрын
Nobody is reading all that
@Rain0and0Thunder
Жыл бұрын
@@abrahamsidibe804 I don't care, i told the truth and that's all that matters to me.
@sac621
3 жыл бұрын
Thanks I'll go to uhaul
@realofficialauthenticymrasgt
9 ай бұрын
I see why they call it budget 😅
@Adrian-rz5pd
3 жыл бұрын
Budget sucks!!!!!!!!
@joeyalvarado3440
2 жыл бұрын
I’ve never had a bad experience with budget, all of the prices have been amazing and the trucks have always been new. I got there so much the gentleman behind the counter literally says “the usual?” And I’m out and on the road in just under 10 minutes. I bet this guy gave the counter guy a hard time because he wanted a brand new truck with 0 miles.
@stimjenkins5817
3 жыл бұрын
What did you expect with a deal like that..a 5 star yacht on wheels
@Steve-mp7by
Жыл бұрын
I used them once never again. The truck had so much exterior damage I actually ran into something and it just added to the damage that was already there. They didn't even notice it lol
@josuepalafox346
2 жыл бұрын
why didn't you check the vehicle first? you agree at the moment of sign the contract!
@B3rettaZ26
3 жыл бұрын
team penske
@krogunlimitedfahrenkrog6110
Жыл бұрын
Uhaul sucks, budget sucks too but when the ratw is half of penske.. you can accept some issues. I would never sign, or pay, if the deal wasn't acceptable at the start.
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