I want to apologize for the small error in the video at 5:02. For whatever reason, it’s very blurring and doesn’t play. But it only lasts for about 15 seconds. I wish I could fix it post upload, but I can’t and I’m sorry for that!
@Tatertot01
Жыл бұрын
I just bought from swappa a few days ago for the first time, a phone at a very cheap price and everything was ok. But I totally agree with your opinion. If you get scammed or the seller refuses to resolve the situation, swappa won't do squat. This makes swappa a far less attractive place to buy from. I think I might stick to ebay going forward. Nothing beats a buyer protection guarantee.
@thorpower1015
Жыл бұрын
Pay via PayPal they offer buyer protection
@AdamReviewsTech
Жыл бұрын
I’m so sorry you had to do deal with this. I hope PayPal was able to reimburse you.
@SaranByte
3 жыл бұрын
I’m glad you got your money back, but it’s a shame Swappa didn’t do anything to help you out. As the middle man, they should really be protecting their users against scammers.
@AdamReviewsTech
3 жыл бұрын
I absolutely agree, it really is a shame. Thanks for watching and commenting Saran!
@Mostlikelee
10 ай бұрын
@@TheMachineIsUsdamn that’s terrible. Update?
@boomshiddang
3 жыл бұрын
Hey Adam - so nice to hear that you had a similar experience to mine. My first experience with Swappa was great. I also got an iPad Pro at a great deal. No problems. Then I bought a MacBook Pro that arrived with some serious dents because the (also new) seller packed it in an envelope rather than a box. Who does that?! He clearly skimped on shipping & handling to save a few bucks for himself, but I lost out in the process. Despite that, my Mac is miraculously fully functional (thank God) but I still was hoping to get some kind of resolution from Swappa, like a partial refund at least. Nothing from them, either. I'm thinking of posting my own video review about my experience but glad you already have yours. People need to know this!
@AdamReviewsTech
3 жыл бұрын
Oh wow, that’s awful. I’m so sorry you had to do with this as well. It would really bother me if my MacBook was delivered like that. I wish Swappa did something for you because the damage is the seller’s fault and the condition doesn’t match the initial images. I really hope they change how they treat buyers.
@shanakayvassel1831
2 жыл бұрын
I think u should have used A older seller I think your seller was A little new and that's what happened
@jamzi30
2 жыл бұрын
How long did it take you to get your items
@slr-d
Жыл бұрын
yes they do need to know this!
@GaylonsGadgets
3 жыл бұрын
Man. This makes me so hesitant. Thanks for making us aware
@AdamReviewsTech
3 жыл бұрын
I’m very glad to help! I completely understand being hesitant because I am now when I wasn’t as much before with Swappa. Thanks for watching 😁
@TechPhD
3 жыл бұрын
It's a shame you had to go through all of this Adam, I'm glad you eventually got your money back in the end, but shame on Swappa for being so inactive!
@AdamReviewsTech
3 жыл бұрын
I am happy to finally have my money back. I could see how this could be an issue for those especially on a tighter budget if their money is locked up and they don’t get their promised product. Thank you so much for your support brother!
@TeleportlabsETH
2 жыл бұрын
A quick solution for these situations is to purchase with a Credit Card with purchase protection. Handle everything through the credit card and forget about the other parties involved. You don't need them to bounce the transaction. Thats what I did with a company that renewed a subscription when I no longer wanted their services, they denied me a refund so I just disputed the transaction on the card and viola. I almost don't blame them for having bad policies but it can be a sour experience when you're at the mercy of a company like paypal or ebay.
@CustomIronMan
Жыл бұрын
@chloestewart.7688 NO FREAKING WAY - DOI NOT USE YOUR DEBIT CARD as Most are NOT Protected as Banks are Lazy A Holes , Like Rest of World has Gotten SICK !
@tonyto6820
3 жыл бұрын
I’m very sorry that you had to go through this experience. I hope the folks at Swappa see this and change their policy. Thank you for bringing this to our attention.
@AdamReviewsTech
3 жыл бұрын
I appreciate your support! They have responded, but now all we can do is wait and see if they will change. Thank you so much for watching and commenting!
@caritomontero
Жыл бұрын
really sorry I did not see your video earlier. I got scammed on swappa this week. They really really don't do anything. They don't care and they do not get involved at all. Definitly do not recommend buying at swappa, there's no guarantee. Someone should force them to take down the claims on their website "Swappa is the safest place to buy and sell" cause not only that's a lie, but they know it's a lie and still advertise it
@AdamReviewsTech
Жыл бұрын
I’m so sorry you got scammed. I hope you were able to get reimbursed by either PayPal or credit card company.
@dv2291
6 ай бұрын
Hey! May I ask you what happend there? What was the resolution of that issue? I got scammed, too. Seller is ghosting me & I have never received the product. They just told me to go to PayPal. Still waiting for the resolution from them.. they gave 3 weeks for the seller to answer. Ugh.
@caritomontero
6 ай бұрын
@@dv2291 I got the refund through paypal in the end, after many weeks. swappa nor paypal did nothing against the seller, swappa did not help at all, terrible experience. I got the money back but spent over a month without the money, crazy. Good luck with Than!
@AlexGTech
3 жыл бұрын
oh no! Thanks for sharing this Adam, glad to hear you got (some of) your money back 🙏 That is infuriating from Swappa!! 😡
@AdamReviewsTech
3 жыл бұрын
I really felt I needed to let people know, so I’m glad you thought it was worth sharing. Also, taking a net loss after being scammed is never fun haha. I really appreciate you taking the time to watch and comment Alex! 🙏
@Swappa
3 жыл бұрын
Hi Adam. We're sorry you experienced this. As you know this definitely isn't the norm on Swappa and we don't allow broken devices. That seller or any any seller that behaves like that isn't welcome on Swappa and this seller was immediately banned.
@AdamReviewsTech
3 жыл бұрын
Thank you for your response. I genuinely liked using Swappa so I was disappointed. I’m glad that you do ban the user. I hope to get issues like these resolved on Swappa rather than PayPal in the future. But I’m glad to hear this from you guys and it shows you care about your users.
@Swappa
3 жыл бұрын
@@AdamReviewsTech You're welcome - we don't like that you were disappointed as we do care a lot about our users. Thanks for replying back as well.
@boomshiddang
3 жыл бұрын
Banning that seller is merely a first step. What do you guys plan on doing in the future in cases like this?
@misheckmzumala7894
2 жыл бұрын
Better yet, what if he/she just opens a new account to continue the scamming spree? What am saying is, that's not the solution. Work on your refund policies ASAP.
@aricoleman5802
2 жыл бұрын
@@AdamReviewsTech what about buying from sellers that have more than 1,000 reviews?
@e2k220
5 ай бұрын
thanks for sharing your experience. I was considering buying a used phone on there but not anymore.
@annecraig9157
2 жыл бұрын
I had a Fitbit Ionic for sale around Christmas. It sold pretty quickly. The buyer contacted me about getting it to him asap as it was a gift for his wife. So I paid extra postage out of my own pocket and stood in line at the post office for over an hour. The buyer refused the shipment. Not only did I lose the sale, I lost money and time and the Fitbit was tied up in the return to me. Swappa could have cared less. Also to post anything for sale is beyond stupid. I do not care how detailed you are, most of the time they will come back and make you redo something in your listing, like putting your listing number beside the item and not up above it. I hate them and will never use them again. It seems to me they are a lot more concerned about the buyer than the person doing all the work, the seller. There are many many alternative platforms to use.
@AdamReviewsTech
2 жыл бұрын
I’m sorry you had to deal with that!
@robgoffroad
2 жыл бұрын
Swappa is run by vindictive idiots. I tried several times to sell a phone and their incompetent employees kept screwing up the listing (I've sold phones there before so I know what I'm doing). One up and canceled the listing claiming a screen defect (which was not true; it was a new/open box phone), but there is NO way to respond directly to them. I emailed them and very firmly took issue with their incompetence, and in retribution they disabled my account and banned me from the site. I've even tried to reach their CEO, Ben Edwards for help, and he won't answer. Avoid Swappa at all costs.
@Sincere4Eva
2 жыл бұрын
Always use a credit card when buying from these sites.. your credit card company will cover any loses faster than the actual company you purchased from.. 10000000% FACTS
@TechPhD
3 жыл бұрын
Here for you my dude! Sorry you got scammed 😭
@AdamReviewsTech
3 жыл бұрын
Thank you man! Your support means a lot 🙏🙏🙏
@ZeeshanAbbasiplanz
Жыл бұрын
im buying from a seller who has 4000 5 stars and got good reviews, approved as well but still so confused and scared cuz i dont wanna ruin my 1700$
@AdamReviewsTech
Жыл бұрын
That makes sense. But everyone starts from somewhere on the platform. Not every seller has that many phones/devices to get that many reviews.
@STEVEFABELA-d1c
11 ай бұрын
I bought an iphone 14 max pro and seller canceled order and told me to ask for refund. 2 weeks later, paypal sides with seller even though they never sent phone, tracking info, never even intended to send out phone. Sellers claim was that her paypal was blocked and now I'm still trying to get my $ back. Unfortunately I paid with my Paypal funds not a credit card. I'm waiting on my second appeal....
@TeamVRY
3 жыл бұрын
oooff sorry to hear that. one of the biggest reasons I don't buy secondhand.
@AdamReviewsTech
3 жыл бұрын
I completely understand. It sucks but I do like used prices haha. Thanks for watching Mike!
@slr-d
Жыл бұрын
that is one of the worse cust service resolutions ive ever seen in my life. seriously... i smell a class action lawsuit in they future.. they literally do nothing but rake in the money and then pass refund over to the next man. WOW. Im no lawyer but i just KNOW there has to be a stack of laws against that or at least consumer protection laws/accountabilities. wow
@gwmattos
Жыл бұрын
Fantastic professional video! I was going to use swappa today and they've lost my business.
@MedoUnboxing
3 жыл бұрын
Swappa doesn't really care about their customers
@AdamReviewsTech
3 жыл бұрын
I wish it was different and I am hoping for some changes. Swappa did reply to this video and that made me more optimistic.
@Cz-De-Lifestyle
2 жыл бұрын
if its a big ticket item like anything over $200, Ill go with the rating of 95 -100 percent and at least 5 years on the platform. Anything under $50, I dont really care, unless its very obvious shit like fake software ppl selling and the users is new registered.
@AdamReviewsTech
2 жыл бұрын
That’s understandable.
@PatrickLaFratta
2 жыл бұрын
Thanks for the helpful video. Do you have a video explaining your recommended unboxing procedures you referred to in this video for refurbished devices (to protect against being scammed)?
@AdamReviewsTech
2 жыл бұрын
Just take video using your phone if you opening. Show the shipping information on the package. Then evaluate the device by looking and physical condition and then testing things like the camera, audio quality, etc. just depending on the device.
@PatrickLaFratta
2 жыл бұрын
Thanks!
@moyannepurcell7624
Жыл бұрын
I bought a s20 ultra and the selfie camera will not focus, very blurry. I am so upset with myself because I don't normally buy used phones and I took the leap this time, spent my last because my note 9 was robbed a few months before and now the product is defective.
@iramosjr.787
3 жыл бұрын
Swappa can be assholes at times with their nonchalant way of responding to customers emails and messages. They are professionals at copying and pasting!!
@AdamReviewsTech
3 жыл бұрын
I really just wish they had better protocol in place for when things go wrong. Thanks for watching!
@TonyToneFixMyPhone
2 жыл бұрын
Had an issue with a seller selling me a defective phone. Magnuson-Moss Warranty Act is a real law since 1975 and they will not acknowledge it. I have been denied refund and I have been kicked off the site for complaining. They are making up policies that written no where !!! **** USE AT YOUR OWN RISK *** NO REFUNDS FOR DEFECTIVE ITEMS, SWAPPA WILL NOT HELP IF SELLER DOES NOT COOPERATE.
@amiahis2185
2 жыл бұрын
Well I’m never using that website.
@justinTime077
2 жыл бұрын
I wanna know if I can trust Swappa for selling. I hate these buyer-wins-always fuck bags with eBay, and their customer service is beyond frustrating.
@bookofworld
5 ай бұрын
Thanks to give information I don't buy this site any phone
@Dumbbellboy
2 жыл бұрын
They don't even review the listing and make sure it is correct. My experience is pretty similar when the seller scams.
@rithik8674
3 жыл бұрын
nice to know, Thank you for the information
@AdamReviewsTech
3 жыл бұрын
I’m glad this video was helpful! Thanks for watching 🙏
@Sactown_916
3 жыл бұрын
I think that was kind of on his part because did buy the device from someone with no stars. Still very helpful though.
@AdamReviewsTech
3 жыл бұрын
The thing is, you can always get scammed by people with more ratings (although less likely) and the response I got/the process would not have changed. Also, I’ve bought plenty of times from people with no ratings because we all start somewhere and I haven’t had an issue. But I definitely see what you’re saying.
@JJJFRIE123
3 жыл бұрын
Welcome back
@AdamReviewsTech
3 жыл бұрын
Thank you my friend. I really appreciate you stopping by today 😁
@Outlaw_CFW
Жыл бұрын
i just bought an iphone xr from swappa from someone with feedback/sells as well as said "enterprise" on the profile so lets see how it goes
@MingiHongjoongsarang
6 ай бұрын
How did it go?
@GaboExplores
Жыл бұрын
that is why I buy from people with a lot of ratings and good reviews
@Chargers78665
3 жыл бұрын
Bro that's so ass wth. Glad to hear you got your money back but Swappa has to change their policies.
@AdamReviewsTech
3 жыл бұрын
They really do need to change their policies. I appreciate you watching and commenting bro!
@user-zp8jv2yt7s
2 жыл бұрын
I want to buy a phone not sure where to buy honestly Seems like there's scams everywhere
@AdamReviewsTech
2 жыл бұрын
All you can do is try your best to account for everything. That or try to buy from a trusted retailer/directy from the smartphone company.
@TechMNO
3 жыл бұрын
Oh my! I'm sorry you've experienced this thing! Sometimes, I always buy on things that has a reputable percentage for shipping and customer retention on the store even though the product that I canvass doesn't have any ratings. In that way, I know that the seller is legit. There are SO many scammers there.
@AdamReviewsTech
3 жыл бұрын
Everyone starts somewhere, so I've given these guys a chance and often people with no ratings have been legit. But you're right about there being more assurances when people are rated higher. I still have a fundamental problem with how Swappa handles these situations. I really appreciate you taking the time to watch and comment!
@TechMNO
3 жыл бұрын
@@AdamReviewsTech you're welcome bro
@GanDtech
2 жыл бұрын
Eh I’d watch out for those major resellers as well I’ve had issues with non original screens
@goobertgoobert
2 жыл бұрын
Hey South Carolina. 😀
@cretebingetingz
Жыл бұрын
Yea I’m confused about the reason why I have my account disabled when the seller took long to respond…and I sent the help email, but I am only being ignored 😕
@deezel19
Жыл бұрын
I just got scammed last week and swappa did not help at all they directed me to ask paypal to investigate. I will never use their services again!
@AdamReviewsTech
Жыл бұрын
Sounds very similar to what happened to me. I'm so sorry to hear! I hope you were able to get your money back.
@trentweisser7941
Жыл бұрын
Swappa sucks. If you happen to purchase an unlocked phone, but are "mistakenly" shipped one that's actually locked to Verizon. Good luck with them having your back as a purchaser. All they care about is the almighty dollar. Don't do business with this place. If you do, just remember "I told you so".
@davidadekoya5605
6 ай бұрын
what to do when you just sold an unused home pod on Swappa. but the customer lied that he didn't receive it and then proceed to lie to paypal and then you lose everything both the moeny and the homepod. and now your paypal is in debt due to the fact that everything has to be refunded
@DaleSides
2 жыл бұрын
I have bought several phones on swappa in the past. I bought one tonight and afterwards I realized the swappa account is new and no ratings. I am now very concerned about getting the product. On pins and needles until it arrives.
@AdamReviewsTech
2 жыл бұрын
I'm hoping all went went. This isn't a regular occurrence with all sellers with no ratings.
@calebadams3962
2 жыл бұрын
So what happened?
@BIGMAC32
2 жыл бұрын
so did it arrive?
@calebadams3962
2 жыл бұрын
@@BIGMAC32 i got my iphone xs max from swappa and its awesome
@BIGMAC32
2 жыл бұрын
@@calebadams3962 that's great good it went well for you! I going to buy the xs max in like a week or two and I'm pretty excited. how much did you pay for it?
@iZoopSoul
2 жыл бұрын
Thanks for posting this video. I am just thinking about getting a 2018 ipad pro, just like you and I was about to pull the trigger without really looking. In the past I used it to buy a note 10 and had no issues, but seeing that Paypal protect is only available for US accounts, that will be a no-go for me.
@AdamReviewsTech
2 жыл бұрын
Completely understand. I’m happy to help!
@mariama6299
2 жыл бұрын
thank you for the helpful video! definitely not buying a ps5 now. I'm too scared to get scammed. Although you struggled :( I'm glad you got your money back!
@AdamReviewsTech
2 жыл бұрын
I’m glad the video was useful. I completely understand and I appreciate you watching!
@Joggerguerra
Жыл бұрын
Excelente video amigo agradecido
@RRGMOTORS
3 жыл бұрын
Thanks For Sharing Friend
@AdamReviewsTech
3 жыл бұрын
Sure thing. Thanks for watching!
@mr1bienvenu1
Ай бұрын
You took the risk of buying from a seller with little feedback from other buyers which I would never do. IMO this is 90% on you. 😮
@mygins5820
2 жыл бұрын
Thank you. im not using swappa now.
@trex_tube8504
2 жыл бұрын
u said it was an unrated seller so if there was a 5 stars seller like sellword , can i trust it
@prakharagnihotri5579
3 жыл бұрын
Hey, Is the Pixel 5a Video Coming any time soon? Need to know if we can force refresh rate through developers option. Cheers!
@AdamReviewsTech
3 жыл бұрын
I am not doing a Pixel 5a video likely soon, but I appreciate your interest. I don’t think there’s any options to force a refresh rate, it is just a 60hz panel anyway. Thanks for watching!
@prakharagnihotri5579
3 жыл бұрын
@@AdamReviewsTech Thanks Adam! got it! But would you recommend 5a over the Pixel 5?
@AdamReviewsTech
3 жыл бұрын
It depends on your priorities. If you want high refresh rate, wireless charging, a slightly nicer design, etc. then go with Pixel 5. If you want better battery life, a larger display, a headphone jack, etc. then go with Pixel 5a.
@balothewolf
Жыл бұрын
i am trying to buy an oculus quest 2 off of swappa for 176 dollars which is a pretty good price but thanks for the warning i will still go for it though
@babyog6971
9 ай бұрын
Dod u get your oculus?
@balothewolf
9 ай бұрын
@@babyog6971 no
@balothewolf
9 ай бұрын
@@babyog6971 i need to look for another one and no i didnt buy it
@vivafamilia7867
2 жыл бұрын
phew, almost bought from there. i'll just go to apple.
@0CHERRIES
2 жыл бұрын
What was the users name I just ordered a iPhone 12 from New Jersey on Swappa
@AdamReviewsTech
2 жыл бұрын
The account was banned by Swappa.
@jnIcksbkallday
3 жыл бұрын
Trusted sellers are trysted sellers for a reason brother. Look at the stars
@AdamReviewsTech
3 жыл бұрын
The issue is not that I was scammed. It was the response to the issue. In addition, I’ve bought from many with no stars because everyone starts from somewhere. I do however understand your concern.
@jnIcksbkallday
3 жыл бұрын
@@AdamReviewsTech gotcha
@trex_tube8504
2 жыл бұрын
ther is a 5 star rated market on swappa called sellword i want to buy a phone from it can i trust them?
@Shoes-1
2 жыл бұрын
Looking to get a ps5 on swappa can I trust it?
@AdamReviewsTech
2 жыл бұрын
With a trusted seller, I'd say sure.
@julianocampo8805
2 жыл бұрын
Thanks...
@AdamReviewsTech
2 жыл бұрын
Thanks for watching
@omegadrake6119
2 жыл бұрын
I bought a phone through swappa and the device was messed up which I returned and the seller said they will pay for the box for return . and they cancelled the funds for the box I paid for . andbi tried to talk to them they said that they couldn't do anything andbi contacted PayPal they said it was the seller from swappa . after a week i been trying to talk to the seller and the seller said couldnt do anything so the kept my money which they owed and had swappa close my account
@AdamReviewsTech
2 жыл бұрын
I'm so sorry to hear about your bad experience with Swappa as well 😔
@omegadrake6119
2 жыл бұрын
@@AdamReviewsTech yeah i dont like they seem like a scam now
@musicviolamusician4392
2 жыл бұрын
Is it normal for your money to be on hold in your PayPal account after you make a sell? I sold an iPhone 12 Pro and shipped it today and updated the tracking number, do i wait for a day or two to be able to have my money?
@AdamReviewsTech
2 жыл бұрын
Every time that I've sold, that has not been the case. I hope your money is available by now!
@musicviolamusician4392
2 жыл бұрын
@@AdamReviewsTech yea the buyer needed to accept the item and and PayPal needed a day after delivery notice, so yea I got my money😅
@AdamReviewsTech
2 жыл бұрын
Oh okay gotcha. I'm glad to hear lol
@meganathankns6375
3 жыл бұрын
Old friend on twitter from india
@AdamReviewsTech
3 жыл бұрын
Hi, hope you’re doing well!
@KJ-cc5wv
2 жыл бұрын
Dude out here lying for views-
@AdamReviewsTech
2 жыл бұрын
Despite the proof I show and the apology given by Swappa, this must not be legit? Lol
@robbiecail77
9 ай бұрын
All the people commenting they got scammed must be lying too😂
@justinTime077
2 жыл бұрын
Big surprise. The platform sides with the buyer. Like that’s some fucking surprise. Sellers sadly eat shit and get robbed.
@AdamReviewsTech
2 жыл бұрын
Actually I was the buyer in this case.
@MylesTech
3 жыл бұрын
probably broke in shipping
@AdamReviewsTech
3 жыл бұрын
I find it unlikely given the issues with it. The battery was quite swollen and pushed out as well. There seems to be a low chance of that happening in the 2 days it took to ship.
@ivanvujovic69
3 жыл бұрын
@@AdamReviewsTech and the serial number was not the same
@AdamReviewsTech
3 жыл бұрын
That as well.
@subscirbers6578
2 жыл бұрын
Wow be sure to buy from good ratings
@AdamReviewsTech
2 жыл бұрын
I hoped that policies in place were protective of the buyer just in case. But I understand what you mean
@sp0opyyy
2 жыл бұрын
Disclaimer: This is not an argument or an invalidation of those who have gotten scammed! This is only an explanation of my experience. My experience with swappa has actually been pretty good, but this is with the exception that I only buy from sellers that are verified (typically online resellers of phones) that have a majority of legit 5 star reviews. I feel that so long as you buy from these type of sellers rather than private sellers scamming wont be an issue. I understand that this defeats the purpose of a site like this because you can typically get it cheaper from an individual rather than a company, but I feel that is a risk you'll have to take if you're wanting to buy cheaper tech without the high price tag.
@TonyToneFixMyPhone
2 жыл бұрын
Had an issue with a seller selling me a defective phone. Magnuson-Moss Warranty Act is a real law since 1975 and they will not acknowledge it. I have been denied refund and I have been kicked off the site for complaining. They are making up policies that written no where !!! **** USE AT YOUR OWN RISK *** NO REFUNDS FOR DEFECTIVE ITEMS, SWAPPA WILL NOT HELP IF SELLER DOES NOT COOPERATE.
@justAnottter
10 ай бұрын
As a seller the experience wasn't great either, I got verbally harassed by a buyer that insisted I was trying to scam him ( I wasn't, USPS screwed up and tracking info wasn't being reported). The whole time swappa support just shrugged while the buyer just unloaded vitriol and to make things worst they no longer have ways to rate a buyer like eBay does. In the end not even a sorry from swappa after such a horrible experience. Never coming back to such a poorly run company.
@quebochinche7086
Ай бұрын
I'm worry now to buy in swappa .
@manuelortiz7261
Жыл бұрын
Nice info bro!
@samerabdallah82
2 жыл бұрын
I have the same issue with them. Never go back to them ever.
@AdamReviewsTech
2 жыл бұрын
Sorry to hear you had this issue as well. Thanks for watching
@missds7250
2 жыл бұрын
I’m sorry that this happened . File a dispute
@AdamReviewsTech
2 жыл бұрын
I’ve considered it, but Swappa responded positively here which was nice.
@pacific808
2 жыл бұрын
I got scammed once so far on Swappa. Like you said Swappa didn't even try to help I had to go thru Paypal to get my money and it wasn't quick either. That being said I still purchase from Swappa. but this time I try to buy from sellers who have great ratings
@AdamReviewsTech
2 жыл бұрын
I'm sorry to hear about your experience as well. I wish they did more.
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