If I remove my current filter to run this cleaning procedure, can I put the same filter back (presuming the filter is quite new)? Thanks
@GROHE
2 жыл бұрын
Hello Jeffrey, please use a new filter after every cleaning to get the most out of your GROHE Blue Professional. Kind regards, Your GROHE Social Team
@007mareks
3 жыл бұрын
Is this required first time use or replacement after use. Is is required or optional? If required it should br included. Indeed this part I am stuggling with and one of these parts show discontinued..
@GROHE
3 жыл бұрын
Hi Mark, the system must be cleaned once a year using the cleaning cartridge 40434001. To do this, you need the adapter for the cleaning cartridge 40694000 once (this adapter is already included with the Grohe Blue Professional). If the system is operated in a public / commercial area, cleaning must be carried out twice a year. If you have any further questions, please send us a DM on Twitter twitter.com/grohe, Facebook facebook.com/GROHE.enjoywater/, or Instagram instagram.com/grohe_global/ Kind regards, Your GROHE Social Team
@noahlevine8556
3 жыл бұрын
I accidentally initiated the cleaning presses without a cleaning filter. It is now stuck in this mode. Any ability to do a hard reset? My screen has been reading “the cleaning takes approximately 30 min and cannot be stopped” four about 3 hours.. Thanks
@GROHE
3 жыл бұрын
Hello Noah, you can switch off the power / pull the plug on the GROHE Blue and leave it unplugged for about 30 seconds. Use this time to put in the cleaning filter, start it up again and all should work accordingly. If not, please reach out to a GROHE partner so they can assist you. 👍 Kind regards, Your GROHE Social Team
@frankirmss
3 жыл бұрын
Never seen such a useless tuto, no written explanations, no detail on the flushing process in the end, no detail on how to manage the previous filter (replace or not?) For the price, THANKS GROHE for selling and not being concerned afterwards.
@GROHE
3 жыл бұрын
Hello François, if you encounter any specific issues with your GROHE Blue Professional, please contact our colleagues closest to your location. They are more than happy to give you the support you need. Kind regards, Your GROHE Social Team
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