Does it only take a certain type of litter? I made sure to not overfill with litter - can still see the gray rubber. But every time I select Clean, a ton of litter slips through into the dust bin. Idk if I should return it or if it’s the litter. For reference I’m using Arm and hammer Clump and Seal
@jonofthedawnn
Ай бұрын
How much exactly? Is it a ton? Or just a little bit here and there? If it's the latter, I wouldn't worry too much about it. It's so difficult to not waste litter, even when you scoop it yourself.
@bz7334
Ай бұрын
@@jonofthedawnn it was a ton at first and if it’s definitely less than 6 L then I’m not sure why there still more litter leaking into the tray. It’s enough to where it’ll be a waste of litter. I think it’s a design flaw bc the gap between the flap and the barrel is too wide. Which litter did you use with it?
@SheWritesTheNite
Ай бұрын
Mine stinks even when I change the dirty litter drawer every other day
@jonofthedawnn
Ай бұрын
@@SheWritesTheNite How long have you had it? I would take it apart and do a deep cleaning every 2-3 weeks.
@michaelburrell6692
5 ай бұрын
My button stopped working and the device went offline. Because the button stopped working I can’t reset or manually rotate the machine. Doesn’t appear to be any help regarding this issue anywhere
@jonofthedawnn
5 ай бұрын
Contact customer support! If you bought it from Amazon you can even contact the company itself! They should help you with this as this is a very popular item. Good luck and I am sure they will help you out with this or send you a new unit!
@hH-dm6kg
4 ай бұрын
Cant get it to pair with my android phone.any ideas. Thanks
@jonofthedawnn
4 ай бұрын
Try to uninstall app and reinstall, make sure you connect it to wifi first, and have bluetooth on just in case. Take another look at the manual it will go over everything.
@anzer789
5 ай бұрын
How did you get it to work? It pairs with my phone, and syncs the status with the app, but it does everything except rotate the actual drum
@jonofthedawnn
5 ай бұрын
It will rotate when it senses the cat leaves the litter box. Have you tested it with your cat?
@anzer789
5 ай бұрын
@@jonofthedawnn The drum didn’t rotate even if it was manually triggered via the button or the app. I’ve got in touch with customer service
@jonofthedawnn
5 ай бұрын
@@anzer789 Okay great! I hope you get it figured out my friend! I still have my litter box and I love it!
@anzer789
5 ай бұрын
@@jonofthedawnn they’re sending out a replacement! Let me see how that goes, but it’s nice their customer service responds quickly
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