Jordan Peterson interviews Chris Voss, an American author, teacher, and former FBI hostage negotiator, discussing successful negotiations and the importance of listening.
Voss highlights the need for collaboration and finding better outcomes in negotiations, rather than working against each other.
Negotiation is about collaboration and finding better outcomes by working with the other party, rather than against them. This approach allows for problem-solving and potentially discovering even more favorable solutions.
Successful negotiation involves active listening and understanding the needs and wants of the other person, which enables you to provide what they require and build a sustainable, productive relationship.
Негізгі бет Ойын-сауық Collaborate to Win: Mastering the Art of Positive Negotiation - FBI hostage negotiator Chris Voss
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