Sometimes a professional house cleaning doesn’t go the way you wanted. It’s important to give the cleaning company a chance to fix it. Kadi Dulude of Wizard of Homes NYC explains how to give the cleaning service that opportunity.
Communicate your concerns. There’s an effective way to do this within the cleaning industry. Wizard of Homes NYC prefers email or text message. Send pictures of the home cleaning. This will give the cleaning service a clear idea of what the house cleaner did. Chances are the business owner isn’t going to want unhappy customers and they will give you special attention. Customer satisfaction is important to them.
Try to find a resolution. The cleaning business likely wants to handle customer complaints by coming back to re-clean. But try to find a compromise to make things work.
Write a Yelp review as a last resort. If you’re having a bad experience with the professional cleaning company, it might be time to go to Yelp. You can find a different company. Plus you can share your experience to save others the trouble.
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0:00 Intro
0:07 How to voice your concerns
0:28 Try to compromise
0:35 Write a Yelp review
Негізгі бет Complaint For Your Cleaner? [3 Effective Communication Tips]
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