you safe my live! Recently I had terrible day with patients i believe i just need to watch this video to create more good thoughts thank you :)
@mariajosealbornoz8652
4 жыл бұрын
I am a teacher o f English in Argentina. I have a new student that works in a dental office in Miami. We are having online zoom classes like with the rest of my sts. due to the pandemic. This person asked me for help with her english at the office. I din´t know anything about the kind of vocabulary neither situations at a dental office. I found you here on youtube and I just needed to thank you . Thanks a lot for your insights. Forgive my English if I sound disrespectful or something like that. Thanks a lot!! Mary Jo
@LauraHatchFrontOfficeRocks
4 жыл бұрын
María José Albornoz thank you for letting us know. We are so glad we can be another resource
@Aanuradhaa01
Жыл бұрын
Thank you this is so helpful.
@tylermay8939
Жыл бұрын
going to share this at our next staff meeting. thanks for the tips. dr. may
@kevinpark55
2 жыл бұрын
Thank you so much for this video. I just got promoted and my new job description starting in the new year involves having to make these confirmation calls and dealing with these types of obnoxious patients. Thank you so much for clarity in having to deal with these losers lol
@LauraHatchFrontOfficeRocks
2 жыл бұрын
Remember that people are not themselves fully when they think about doing to the dentist. Also, many people are on "edge" now a days. Try to be calm and understanding but confident.
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