Thank you aap ke video ke vajaese Mera bohot time bacha....🙏🙏🙏🙏
@baljeetsingh9320
3 жыл бұрын
Nicely explained. Good speaker. Knowledgeable. Keep it up. God bless you.
@shyamchran99
2 жыл бұрын
Very nicely explain and best speakers
@vikastambavekar8642
3 жыл бұрын
Very nice 👍 Lecture explained Sir
@sushrutkulkarni1369
2 жыл бұрын
Thanks a lot for your efforts 🙏 Nice teaching
@nitubhaladhare8706
4 ай бұрын
Very helpful video 👌👌
@s.barman2961
3 жыл бұрын
Good Morning Sir. Waiting for your Lecture Video .
@Fuzzy29
3 жыл бұрын
Egarly waiting for ur video sir ,sir plz make a complete video on jurisprudence also.
@rosh3408
2 жыл бұрын
great work
@amarwithfitness
2 жыл бұрын
Acha tha sir...2 ya 3 baar dekhne ke baad yaad ho jaega pura 🙏🙏
@shobhas3360
2 жыл бұрын
V good explanation
@abhijitmazumder9138
3 жыл бұрын
Well explained sir . Looking for more video regarding COPRA
@arshshaik8484
8 ай бұрын
Too good
@sumanpawar5569
6 ай бұрын
Too good, very hard work
@kusumtoor4926
3 жыл бұрын
Thanku sir..
@sarojbala568
3 жыл бұрын
👍
@SandeepVerma-bf1ry
2 жыл бұрын
Can you explain 2(42) of Consumer protection Act 2019 "service" means service of any description which is made available to potential users and includes, but not limited to, the provision of facilities in connection with banking, financing, insurance, transport, processing, supply of electrical or other energy, telecom, boarding or lodging or both, housing construction, entertainment, amusement or the purveying of news or other information,
@sahilmalik2403
2 жыл бұрын
🌏best video in the india
@mohitchamoli5334
3 жыл бұрын
Thanku sir
@SandeepVerma-bf1ry
2 жыл бұрын
I'm a Delhi university second semester student. I have a one querry. Recently my Flipkart loan was reporting on my cibil. Although my smaller brother closed my loan account. I asked flipkart to close it. But they were delaying. I'm wating for them to show closed loan account on my cibil. Actually I'm in distrust weather my brother closed it or not. Suppose they/flipkart don't show closed loan account on my cibil , can i proceed a civil suit under tort against flipkart. As under Consumer protection acts 2019/2020 it is mentioned that e commerce sites should adress grievances of customers. So my question is this if such e commerce sites don't respond to my grievances and caused me frustation/mental damages can they be sued under tort.
@mohitchamoli5334
3 жыл бұрын
Sir pl make video on it act 2000
@Factaaverse
11 ай бұрын
❤❤❤
@Sagar-ew1tt
Жыл бұрын
thank you so much sir
@sakshikumari4805
3 жыл бұрын
Why the person who is reselling not a consumer? If those goods are defective, how will he complaint?
@KushankMittal
3 жыл бұрын
In civil court
@rahulsaxena3380
Жыл бұрын
legend
@walavalavala
2 жыл бұрын
LG Policy vs Consumer Protection Act,2019 - opportunity to LG to satisfy a customer with free of cost documents to avoid litigation/consumer court case. I seek your valued guidance/help on the following points. 1. Is it mandatory to issue money receipt to customer, especially when insisted/asked for, for part or full payment to any company like LG Electronics 2. Whether LG or any company can deny to give receipt of part or full payment to customer? 3. Is it mandatory for company like LG to issue receipt or acknowledgement of return of defective fridge by customer, especially when insisted/asked for, 4. Whether LG or any company can refuse / deny to give receipt or acknowledgement of return of defective fridge in replacement, especially when insisted/asked for, by customer? 5. Is it mandatory to issue/give purchase invoice for customer or sale invoice for company like LG covering full details related to cost, payment, adjustment etc. 6. Whether LG or any company can refuse to give /deny purchase invoice for customer or sale invoice for company in case of replacement, especially when insisted/asked for, by customer? 7. Is it mandatory for company like LG to give warranty card with proper customer details to customer for a new fridge in case of replacement 8. Whether LG or any company can enforce unsigned warranty card without customer details ignoring/omitting customer part in their proforma? 9. Whether customer can legally insist for those documents under Consumer Protection Act.2019 or whether he has to compulsorily accept unwarranted defective documents like debit note without customer details, delivery challan (NOT FOR SALE) with fake value without details of typed product serial number, per unit price, total cost etc? I am facing simple problem with LG Electronics India Pvt.Ltd. I seek your guidance/help for resolution. I furnish brief of the case. After my 69 days struggle & sufferings from 1.5.2021, I got replacement of my defective fridge on 8.7.2021 from LG by a different model. I asked for the following documents from LG which is denied by them stating that it is replacement (warranty just expired) & not a sale. Here I say that I have got the replacement after full consideration/payment and not under any undue obligation or gift or donation from LG. 1. Money receipt: I paid NEFT payment of Rs.9631.50 towards difference in cost of returned fridge (depreciated value Rs.34560/-) and new model coting Rs.44192/- 2. Receipt / Acknowledgement of returned defective fridge: I have returned defective fridge and handed over to driver of vehicle to avoid litigation 3. Purchase invoice for customer or sale invoice for company: I asked for it as a precautionary measure to avoid litigation against theft or transportation or shift in case of Govt. agency investigation including police enquiry or complaint at a later date 4. Proper warranty card: I asked for it duly completed with customer details & properly signed with rubber stamp to avoid litigation at a later date
@bleedblue0324
2 жыл бұрын
1. Answer to your questions which relate to entitlement to bill is to be found in Section 2(47)(vii) of Consumer Protection Act, 2019, read with Rule 5 of Consumer Protection (General Rules) [Unfair Trade Practice] 2. Answer to your questions which relate to LG refusing acknowledgment of receipt of defective product can be found in Section 2(46) [Unfair Contract] 3. Doctrine of coming to court with clean hands is a doctrine of equity, meaning that if someone wants to seek relief from forum, the entity must not have committed any mistake. This is in relation to question 8. 4. All these provisions are in addition to Section 2(11), which defines deficiency in service that will be applicable in your case. Hence, you have a right to make a consumer complaint, definition of which has been given in Section 2(7) of CP, Act. It is advisable that you send a proper legal notice first.
@walavalavala
2 жыл бұрын
@@bleedblue0324 I am really sorry to respond to your valued help & guidance. I will be happy if you can convey me your email id so as to enable me to appraise full facts of the case with details of my continuous struggle with LG for further guidance.
@bleedblue0324
2 жыл бұрын
@@walavalavala If you are not uncomfortable, kindly reply to this comment by 20th November. I shall mention my email then, because I am not really sure whether your query is still unanswered or not.
@walavalavala
2 жыл бұрын
@@bleedblue0324 Dear Sir, Really speaking I am facing depression. I want ur email id to forward part 1 [ 439pages as attachment] to email for further guidance. However I have continued my struggle uninterruptedly. LG is a malapert company, I feel, who appears to have managed NCH agent also I have made a compilation of 439 pages of my communications upto 26.10.21 and for subsequent period, it is under compilation. My latest communication to NCH as feedback is reproduced. Latest LG Company Remark : [ I have yet to reply and seek your valued help & guidance in drafting reply] Customer should read the the section 2 clause 47 sub clause VII which clearly states that " Unfair trade practice means to give public any warranty or guarantee of the performance, efficacy or length of life of a product or of any goods that is not based on an adequate or proper test thereof" Warranty and guarantee of performance document i.e. warranty card or replacement copy already given. Proper labels and tests criteria mentioned in the warranty card which is already with customer. Section 2 Which clearly laid down that unfair practice in which denial of giving warranty or guarantee of performance, efficacy or length of life of a product or proper test. We had given replacement to the customer with proper test. Warranted documents given i.e. DR cum replacement challan copy, Debit or credit receipt or packaging slip which is of no use as per customer words. We are not wrong at all we are working as per the saying of CP act and as per the above section we had given everything. Customer demand is beyond the laws framed by company. Laws of land has given right to frame its own policy and to work as per them but this customer is totally adamant to change the CP Act or Companies Act as per the demand of him. Customer should urge GOI to snatch the given rights to the company and accept the arbitrary ness of this customer. This arbitrary behaviour is not accepted at all to company and to GOI. Demand which is totally baseless and against the CP Act and against the company law so we are not ready to share anything to this customer. Remark Date 2021-11-17 16:14:41 Status : Closed -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Latest NCH Grievance Number: 3101980 NCH Grievance Reg Date: 2021-11-16 18:48:36 Grievance Details : Every complaint has its own merits and many a times it may not be comparable. Similar complaints can wait for definite early resolution but necessarily need not wait for similar solution/ resolution or similar ways & means for indefinite period. As far as LG is concerned LG is supposed / expected to focus on responding & resolving the complaints by all or any means without any differentiation between complainants or complaints impartially and should avoid this or that, ins or buts concentrating resolution mainly without bringing or linking LG policy in between in due resolution to harass or victimize any consumer while following laws of the land including Consumer Protection Act,2019. Target should be resolution and not the customer without ins & buts, this or that irrespective of LG policy or Consumer protection Act,2019. This can be right human approach to resolve any complaint in line with customer friendly objectives of LG Global CEO & President, Mr. Brian Kwon. This has also support of NCH Misssion & objectives on NCH Mobile APP made publicly open to Indian consumers It is quite possible LG may wish to take revenge of earlier struggle to cheat the customer linking irrelevant LG policy or by any other undue means misquoting the complainant in whatsoever manner unlawfully to NCH agents making them soft target. What a contradiction in a ways & means of irresolution by LG? On one hand, LG is not ready to touch the law of the land i.e. Consumer Protection Act,2019 to resolve any complaint in lawful way and on other hand, see the way to unresolve, i.e. LG have confirmed in various grievances on NCH that they never disclose LG policy, rules, terms, conditions, procedures officially or unofficially before, after or during the process of replacement or payment but expect and inform NCH to be followed by customer to misguide NCH repeatedly misquoting the customer and make NCH agents easy target to use as tool against customer interests making NCH agents also a party to unlawful LG actions. Is it the way to make life GOOD! In what way such un lawful, Unfair Trade practices or unfair contracts can make the life GOOD? Ok, in dreams!? Beyond imagination! Just for example LG India & NCH both may go through the webpage Viz, twitte r.com/LGIndia/with_replies and take sample of recent / latest complaints against LG to know the quality of LG products , LG services and complaints thereof with standard uniform system generated irrelevant responses to customers irrespective of nature of complaint. LG teams never try to go into merits of the complaints but sure to find demerits to harass the customers. I have a prepared a document of 439 pages containing case history upto 26.10.2021 to expose LG India unfriendly working towards customer complaints. Rest/subsequent period compilation is in progress. Why should I not make them publicly open on every public & private platform to expose LG India attitude towards customers? By my experience with LG India making me to struggle, giving every pain with undue sufferings since 1.5.21 till date is a real story of customer to open eyes of Govt. machinery as well other sufferers. Truth is always bitter and LG may not like truth. It is prerogative of consumer to raise his voice as many times as he requires to get justice against the injustice met by him by erroneous unlawful actions of defaulting LG company and it can't be termed duplicate every time under plea of duplicate. My lawful struggle will continue even if it is replied quoting as duplicate docket. I want LG response or resolution under relevant provisions Viz, Chapter 1 Section 2(47(vii) read with rule 5, 2(46), 2(11), 2(7) of Consumer Protection Act,2019, if LG is not ready to resolve under LG policy or other ways & means suggested below. Where there is a will there is a way. 1. To give warranted lawful documents to customer as per practice in Indian business market. 2. To dare the provisions of CP Act,2019 quoted by consumer in support of his demand. 3. To delink irrelevant LG policy (which is linked in reply to NCH and not any reply to customer till date) after thought to victimise and never intimated to customer before or after process of replacement or payment to think or act for other viable options 4. To follow the customer friendly objectives & message of their own CEO & President, LG Global -Mr. Brian Kwon 5. To follow the laws of the land CP Act,2019 which certainly override Irrelevant LG policy. 6. To share LG customer policy without any imaginary fear/threat, If not ready to delink. 7. To give warranted documents in whatever manner they give to honour the law of the land. 8. To give the documents as a special case or in relaxation of LG 9. To modify / to reorient their policy and management system to address consumer concerns and grievances adopting world class standards as mentioned on NCH mobile App. Grievance Updated Details : First docket number-2851219
@walavalavala
2 жыл бұрын
@@bleedblue0324 Dear Sir, I have already responded this yesterday with latest unresolved development here in as below. ( 12 hours ago )
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