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This video is an easy detailed description of the Consumer Protection Act 2019. This video contains
1) Meaning of the term Consumer Protection
2) Introduction to Consumer Protection Act of 2019
3) Meaning of the term Consumer according to the Consumer Protection act of 2019.
4) Need of the Consumer Protection act of 2019
5) Rights of the Consumers under Consumer protection Act of 2019
a) Right to safety
b) Right to be Heard
c)Right to be informed
d)Right to Choose
e) Right to receive Adequate compensation
f) Right to seek redressal
6) Changes incorporated in Consumer protection Act 2019
7) Essential Provisions of consumer Protection act of 2019 :
a) Central Consumer Protection Authority CCPA
b) Consumer Dispute Redressal Comission
c) E-Filing of Complaints
d) Product Liability and Penal consequences
e) Provision for Alternate Dispute Resolution mechanism - Mediation
f) Unfair Trade practises
g) Central Consumer Protection Council
8) Applicability of the consumer protection act of 2019
9) Significance of Consumer Protection act of 2019
Link to Consumer Protection Act of 1986 :
• Consumer Protection Ac...
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