Yes, my favorite Contigo 16oz travel mug no longer holds the temperature for me, and I'm always bringing it to & from the office. What used to be a morning long sustained hot mug of coffee now gets cold even before I get onto the train, which is completely unacceptable. I will be contacting them to seek a replacement and inquire why these mugs fail the way they do. Thanks for posting this!!
@raggytigger217
2 жыл бұрын
I wish you luck.
@maxinethirlwall8953
Жыл бұрын
I've got 4 of these and it's the rubber clip on the lid I love as I've got arthritis in my hand and find lots of mugs difficult to open and get grip on. These are great in that respect. I'm in communication with Contigo about one of mine just now - it's losing heat and they need photos and state they will replace it for me. I've had an issue in the past with the gasket stretching in the lid and took it back to Tesco's without a receipt and they exchanged it. I'm happy with mine but do prefer to not have the pain in returning etc.
@woofie7128
10 ай бұрын
This happened to me as well. Coffee becomes lukewarm in less than 2 hrs.
@androidr.8470
Жыл бұрын
How do you figure it has lost it's vacuum?
@kaylameck1506
2 жыл бұрын
Can anyone help me to find out where I could get replacement seals for the inside of the caps for the travel mugs. I really like my Contigo‘s, but the last four I have bought the seals have gone bad on them. The last one that I bought the seal went bad within a week and I do not have the receipt from Walgreens to get it replaced.
@raggytigger217
2 жыл бұрын
I'm pretty sure you can't buy just the seal.
@kaylameck1506
2 жыл бұрын
@@raggytigger217 will the automatic closing lid fit my contigo thermos like the on in this video? I see they have them on amazon
@raggytigger217
2 жыл бұрын
@@kaylameck1506 the contigo tops are interchangeable with each other,
@kaylameck1506
2 жыл бұрын
@@raggytigger217 i ordered one- no they are not
@melvinsaldanha4565
3 жыл бұрын
on amazon it says that contigo gives a LIFETIME GUARANTEE for this particular model..didnt they replace it for you?
@raggytigger217
3 жыл бұрын
Never heard back from them. Had 2 of these fail now.
@melvinsaldanha4565
3 жыл бұрын
@@raggytigger217 thats bad customer service.
@raggytigger217
3 жыл бұрын
@@melvinsaldanha4565 it's appalling, especially as they are not cheap.
@maxinethirlwall8953
2 жыл бұрын
I've taken one back to Tesco's and they exchanged it for me when the rubber gasket stretched.
@maxinethirlwall8953
Жыл бұрын
You can phone them and speak to them. I'm happy with the communication and these are too expensive to be a 'throw away' item.
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