Grab the sheet 👉 clicksdontlie....
I’ll show you how to calculate Customer Retention Rate and Churn Rate for Ecommerce with this easy-to-use Google Sheets template. You can just paste your data, and it will show multiple cohort charts, including your retention rate, churn rate & customer lifetime value, and so on.
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📝 TABLE OF CONTENTS
(00:00) Example what you get
(00:23) How to use the template
(02:31) Key metrics explained
(04:15) Ecommerce cohort chart explained
(05:26) Cohort practical example
(07:56) Ecommerce Customer retention
(09:53) Customer lifetime revenue
(10:53) Customer lifetime profit
(11:51) The most critical metrics in ecommerce
Негізгі бет Customer Retention & Churn Rate for Ecommerce (incl. template)
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