Ever think your team, though great with the hard skills of engineering, troubleshooting and more, could do with a bit more help when it comes to the effectiveness of getting their point across? It's more important than that, too, isn't it? It means the difference between losing or retaining a profitable client, and taking ownership over key problems.
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Chapters:
0:00 Intro
0:11 How not to conduct a troubleshooting session
0:31 Effective digital troubleshooting example
0:58 Why this digital troubleshooting example is effective
1:08 Key takeaways from this video
1:26 Conclusion and summary
#troubleshooting #communication #companyculture
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