In this tutorial, you will learn the core concepts of Dialogflow CX likes Pages and State Handlers. You will learn how to build a chatbot and voice bot from scratch using Dialogflow CX, a Conversational AI Platform (CAIP) for building conversational UIs. Dialogflow CX can implement virtual agents, like chatbots, voice bots, phone gateways and can support multiple channels. The intention of this video is to provide video documentation of all the features of Dialogflow by building a real-world use case for e-commerce or retail virtual agent. Hope you all find this useful. More to follow. 🙂👍
@ai-whisperer
2 жыл бұрын
What's the difference between Pages & flows?
@techwithsach
2 жыл бұрын
@@ai-whisperer Regarding the difference between Flows and Pages, let me break it down so it is easy to understand. Think of flows as the major topics that your bot/virtual agent can handle. For example Order Flow, Catalog flow, Customer Service Flow. For each major topic or Flow, you define many pages, where your combined pages can handle a complete conversation on the topics the flow is designed for. Like your "Order flow" can have many pages like Add items, Edit Items, Remove items, Confirmation page, etc. Hope this helps. 🙂👍
@ai-whisperer
2 жыл бұрын
@@techwithsach Thx Sachin this definitely helps. So if I understand correctly, Dialogflow CX offers a modular approach, where each Flow is essentially a high-level goal that the user is trying to achieve through our virtual agent and a single Flow can contain multiple Pages to complete that flow/high-level goal, where the Pages represent sub-goals that help facilitate in completing a higher-level goal. These pages, like intents & entity-types are not tied to a flow and remain independent, so can be used across multiple Flows, correct? How do intents relate to pages? Does one page correspond to an intent or are they mutually exclusive? Can multiple intents be used within a Page to fulfill the sub-goal related to that Page? What should be the M.O. for a person trying to plan & design Conversational experiences across these three platforms (Dialgflow ES, CX & Actions Builder)? How might ones approach change during the planning / designing phase based on the platform that is going to be leveraged. Hope to hear your insights asap :3 Excited for your upcoming video/livestream explaining the similarities & differences between the terminologies across the 3 platforms.
@cloudlover9186
Жыл бұрын
I am having this assignment now . But just want to know is it needs coding ?
@diprachakraborty3776
2 жыл бұрын
Best tutorial ever on Dialogflow CX. Appreciate both of your efforts. I would like to see Usage of Cloud function,Webhook and data storage in forestore in the coming videos.
@techwithsach
2 жыл бұрын
Thank you so much. We did put a lot of effort to bring you the best content. Glad you found it useful. Great suggestions for future videos. 👍
@kingdavid2446
2 жыл бұрын
Great job guys, I have been waiting for part two hihi. Shadout to Lee and Sach.
@techwithsach
2 жыл бұрын
Thanks, David. Stay tuned for the next episode. 🙂
@rajaraja-kq1ig
Жыл бұрын
Great sharing of knowledge
@techwithsach
Жыл бұрын
Thanks for watching
@ourbots
5 ай бұрын
Thank's!
@habagatbrown9842
2 жыл бұрын
Watching from doha
@techwithsach
2 жыл бұрын
Awesome. Can't wait to hear your thoughts. 🙂
@ai-whisperer
2 жыл бұрын
Hi @Sachin, Your videos are truly informative and the production quality def off the hook. Thank you so much for putting in the time & effort that you do. -> I'm curious if you can help build a mental model (perhaps you can make a video) that shows the similarities & differences between - Dialogflow ES, Dialogflow CX and Actions Builder? I am trying to understand how the terminology of each platform correlates with each other and how they're different. For example, Are scenes in Actions Builder the same as Flows in Dialogflow CX or is it the same as Pages? How does one make that distinction? Also, what would scenes in Actions Builder correlate to in Dialog Flow CX & Dialogflow ES? Same for all other terminology used across the 3 platforms. Again, I am sure a deeper dive into the mental models when planning and designing conversational experiences across the 3 platforms would be really helpful for your audience. -> What's the difference between Pages & flows? (I got a little confused with the metaphors Lee & you used to explain the difference ~ @03:50)
@techwithsach
2 жыл бұрын
Hi, Thank you so much for the wonderful feedback. Great question regarding the differences between each platform and I will be definitely covering it as part of a tutorial or live stream. So stay tuned! Regarding the difference between Flows and Pages, let me break it down so it is easy to understand. Think of flows as the major topics that your bot/virtual agent can handle. For example: Order Flow, Catalog flow, Customer Service Flow. For each major topic or Flow, you define many pages, where your combined pages can handle a complete conversation on the topics the flow is designed for. Like your "Order flow" can have many pages like Add items, Edit Items, Remove items, Confirmation page, etc. Hope this helps. 🙂👍
@ai-whisperer
2 жыл бұрын
@@techwithsach Thx Sachin, this definitely helps!! Looking forward to a deeper dive into the terminologies, similarities & differences across the platforms (Dialogflow ES, Dialogflow CS & Actions Builder) and understanding the mental models to apply when designing conversational experiences.
@ai-whisperer
2 жыл бұрын
-> What's the difference between Pages & flows? (I got a little confused with the metaphors Lee & you used to explain the difference ~ @03:50)
@techwithsach
2 жыл бұрын
Regarding the difference between Flows and Pages, let me break it down so it is easy to understand. Think of flows as the major topics that your bot/virtual agent can handle. For example: Order Flow, Catalog flow, Customer Service Flow. For each major topic or Flow, you define many pages, where your combined pages can handle a complete conversation on the topics the flow is designed for. Like your "Order flow" can have many pages like Add items, Edit Items, Remove items, Confirmation page, etc. Hope this helps. 👍
@ai-whisperer
2 жыл бұрын
@@techwithsach Thx Sachin this definitely helps. So if I understand correctly, Dialogflow CX offers a modular approach, where each Flow is essentially a high-level goal that the user is trying to achieve through our virtual agent and a single Flow can contain multiple Pages to complete that flow/high-level goal, where the Pages represent sub-goals that help facilitate in completing a higher-level goal. These pages, like intents & entity-types are not tied to a flow and remain independent, so can be used across multiple Flows, correct? How do intents relate to pages? Does one page correspond to an intent or are they mutually exclusive? Can multiple intents be used within a Page to fulfill the sub-goal related to that Page? What should be the M.O. for a person trying to plan & design Conversational experiences across these three platforms (Dialgflow ES, CX & Actions Builder)? How might ones approach change during the planning / designing phase based on the platform that is going to be leveraged. Hope to hear your insights asap :3 Excited for your upcoming video/livestream explaining the similarities & differences between the terminologies across the 3 platforms.
@LearnWithShajeel
Жыл бұрын
28:09 any recommended tool to easiyly create those state diagrams? Because sometime when we are creating ChatBots we need to create such flows first to easily understand how the conversation will flow and they really help in uderstanding the overflow project.
@ShJawwadHakeem
Ай бұрын
With reference to "richContent", I see that we hard code values. Is there a way to pull them from a configuration file / configuration source, so that we don't have to make changes every time we change the list of options?
@DonDenBam
6 ай бұрын
Hi. Thanks a lot for this course that’s really incredible. Do you have donation platform to support you? I would also like to ask if in your opinion route groups could help reduce all transactions between pages and make it simplier.
@techwithsach
6 ай бұрын
Hi, Thanks a lot. Glad you found it useful. As of now, I don't have any platform configured for support. As long as the channel grows and reaches more people, I will continue to give out more contents. Regarding your question on route groups, Yes route groups can basically simplify redundant and avoid duplicate work where you can use the same route groups across flows or at agent level.
@DonDenBam
6 ай бұрын
@@techwithsach Thanks for the answer Sach. I’m very gratefull to you and wish all best
@rajk8735
Ай бұрын
Great videos - thank you.. Can someone please help me with an error? "Insufficient permissions to read from Google Chat. The caller must be a Workplace user with sufficient IAM permissions to configure the project's Google Chat API." I get this error each time I access the Integrations screen. Is it something that I should worry about?
@lishonegenovese8684
10 ай бұрын
How in the world do you add images to the chatbot in dialogflow cx???? Thats what I need to know. Please make a video about that.
@lishoneandassociates
10 ай бұрын
It would have been helpful to know which order this was in.
@pushpendersingh9978
2 жыл бұрын
Hello , I am using webhook with dialogflow CX , and event handlers so how would I can manage that from text field. ForE.g webhook return T1 , T2 with custom event name , if click directly on T1 it's redirected but if i type T1 then enter it's not working. Can you please let me know how can I achieve that.
@arunrawat4271
21 күн бұрын
Hello sir i really really need your help please sir its urgent I am getting confused like how will I do that sir I want to build an ai agent which will mimic our website care teams and aks some of their preferences and then recommend them some profiles from the data which I will store in google cloud storage according to the users preferences can you explain me how it could be done please sir I really need your help
@abduallahmustafa1029
8 ай бұрын
can we get that project?
@beratyilmaz7951
8 ай бұрын
it's funny , she uses mac in google tutorial (1:18:05)
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