Updates
9/6/2022:. If current app version 4.3.50 does not open on your phone try version 4.3.48 being given out by DJI support one person at a time when they are contacted by customers who have not been able to use their product for over a month due to conflicts with Android after Android updates in July and August of 2022
As of 8/16/2022 some phone security updates are now causing all DJI apps to crash on Android Version 12 and 13 for many people. If apps continue to crash even after following instructions in this video here are some options to consider:
A. Do nothing and hope DJI creates new app versions compatible with your phone/tablet to fix crash issue.
B. Purchase/use a different Android or phone//tablet or switch to use of Apple phone or tablet which does run DJI apps. Often older phones and tablets have no issue.
C. Try radical desperate hail mary and consider erasing your entire phone or tablet via Factory Reset. Make sure to backup photos, videos, data, ETC but not to auto migrate apps or settings from backup as it might cause issue to carry forward.This worked for me. It may not work for you though. You will need to setup phone again and install all your apps and remember and enter passwords, ETC. )
D. Sell your DJI products.
E. If your drone is compatible with Go4 and Dji Fly apps try newer DJI Fly spp via thid link to APK which came from a Reddit thread (via someone getting it from DJI support.) I have not tried this but others posted it worked for them to make DJI fly not crash: drive.google.com/file/d/1oI-_...
F. If you only use DJI drones consider use of alternate drone app such as Litchi? flylitchi.com/
On 8/11/2022 all four of my DJI apps began crashing after launch on my Galaxy Note 20 Ultra running Android 12. They had worked fine for over three months. Removing apps and installing again via DJI website as shown in this video did not resolve this new issue. After performing a Factory Reset of Samsung Note 20 Ultra phone (after backing up my media and files but not settings or apps) and then downloading and installing all four DJI apps the apps worked once again (not sure why.) Although factory reset of my phone worked for me it may not resolve issue with DJI apps on your phone or tablet.
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