I bought a used (2 year old) business laptop, a 2013 Latitude E6540. It's now a decade old and it still runs like a champ. I5 processor, 64 bit, 16GB memory, true full HD 1920-1080 graphics, extended-run battery, blu-ray/DVD drive. The thing is built like a tank and still blazingly fast. I bought a more modern used Dell four years ago and it works great too. The E6540 is now in an unheated cabin in Maine and gets used during the Summer. The thing is now subjected to -20 degree temperatures in Winter and still runs great. Never had any problems with any Dell!
@confused.cat.
11 ай бұрын
It's a latitude, it will last really long, same goes for lenovo's ThinkPad series
@qwertykeyboard5901
7 ай бұрын
Ngl, I'd remove the battery pack incase it decides to leak or something. Yep, do buy business grade stuff instead though. Main reason is that they get overbuilt as capitalists REALLY hate it when their means of production break. Like, "bitch about it for the next 10 years and never buy again" type of hate. They hate any "lost" productivity. It's why stuff like industrial equipment is so nice. Consumer stuff though? Their purpose is to be bought and get replaced by a newer model ASAP. Build quality isn't a concern. All that said though, occasionally consumer stuff, like my school's chromebooks during my senior year, are actually fairly decent. Also, you have the likes of the Dell Dimension 2400 which is the curbside find that keeps on giving. Seriously, I just used one to do actual "work" by dumping a rom. Their great.
@avrahamchamish521
6 ай бұрын
I have two old "business quality" Dell computers that are 7 and 9 years old. They were used extensively, in the past and are still tunning perfectly. Well, they may not run Windows 11 and are rather heavy (but built sturdy and are hard to break)I learned that the better bang for the buck is buying a "Refurbished" professional grade laptop and upgrade it to to my needs by adding memory (I watch youtube clips to learn how to). When buying new computer component I pay with a credit card that doubles the warranty. Through the years, some of the computer component(s) have failed.... not the credit card extended warranty!
@johno9163
6 ай бұрын
I could not agree more! We have an E5430 and an E6420 and they are rock solid. Fast, stable, and they just work period. And they are not picky like some of the models regarding the RAM make, or battery makes. We have used various manufacturer's hardware upgrades such as RAM, SSD, batteries, etc. and they just keep plugging along.
@Tecore001
5 ай бұрын
Del l is the Best!!!
@greatleapforwards
7 ай бұрын
Not my daughter using my 8 year old dell for college with no problems. Not me still comfortably using my 2 year old dell with zero issues
@fran2911
7 ай бұрын
I’ve been using my dell for the past 2 years with no issues either
@FlyboyHelosim
6 ай бұрын
I bought a refurbished Dell 4 years ago and it'd already had six years use, so turned 10 this year. Absolutely no signs of it giving in, either. Saying that, it was a top of the range mobile workstation and not a low- to mid-tier consumer gaming laptop like the one in this video.
@jonlamontagne
6 ай бұрын
I thought you mistyped and said that your 8 year old daughter was having no problem in college. I was going to ask you what the hell am I doing wrong😂😂
@greatleapforwards
6 ай бұрын
@@jonlamontagne 🤣🤣
@JOBJETJE
6 ай бұрын
After 3 years the laptop just falls apart
@brandondeyoung2771
Жыл бұрын
Hi, I'm an IT professional. I do not work for Dell, although my first tech job was doing Dell tech support in the late 90s. This isn't a "Dell" issue. This is a "consumer laptop" issue. Most major PC makers have two different lines of PCs. They have a business line and a consumer line. The consumer line is designed to be competitive on price. It is for people who walk into a store and look at a few different products and chose the one that's $20 cheaper than the others. The Dell "Latitude" line of laptops is designed for and mainly sold to businesses. They have longer warranties and last longer. When you buy a consumer laptop from any company its a crap shoot on how long it survives. Personally, I would avoid anything that claims to be a "gaming laptop". $0.02.
@charleshines2142
9 ай бұрын
The gaming laptops are a lot of times not really any better than a different one. Saying that it is for gaming does not change the fact that most laptops have mediocre cooling. The reason why laptop coolers are generally bad is just because they have to be small to fit in the increasingly small laptops and ultrabooks that people like. I usually never play games on a laptop. I have a PC for that which I know would last longer having a nice big heatsink on the CPU. It never runs overly hot but I bought that heatsink for a Phenom II X4 965 originally and it had a TDP of 140 watts. I now have it on my Ryzen 9 5950X which has a much lower TDP. It is a Corsair A70. I am not sure if you can still get them new but I like the way that because the mounting hardware all remained the same I was still able to use it. In between the upgrade from the Phenom I did have an FX 3850. All three CPUs look very similar and have nearly identical sockets and cooler mounts. Anyhow I really only use a laptop for web browsing and other light stuff. I used to have quad core ones that got hot just from that even.
@hmmm...............
9 ай бұрын
🤦♂️
@JohnDoe-ej9mi
8 ай бұрын
I said the same how you can expect durability if you spend 500 bucks 😆 it's the price of one ipad and even the small one . Also alienware line from dell is top notch these pc last for years . I have a very old inspiron still work we bought also 3 desktops from them . I'm sorry for his experience but that it's what you get for not investing a lil more . Budget products are just a way big brands use to speculate on consumers . if you want a gaming laptop buy asus rog not a laptop made of plastic that they sell at Christmas for 500 bucks . this is dumb but it's like that for all kind of products and it's also a wrong economy ... If you can't afford the more expensive one just don't buy it until you get enough money or buy one used but in good conditions.
@emilemouannes2236
8 ай бұрын
I understand your point. But I have seen many issues with Dell precision and latitude laptops as well.
@networkedperson
7 ай бұрын
@@emilemouannes2236 your anecdotes are probably not as useful as you think they are.
@calholli
2 ай бұрын
Lol.. She definitely spilled a full cup of water right on the keyboard and never told you
@jermalshemism3367
Ай бұрын
water isn't what does damage its sugar and oils aka junk food, soda and beer. I've lost so many electronics to beer as a gamer and a musician I lost count. First thing I ever ruined was a 400 dollar effects pedal back in the late 90s, it was one of the first hybrid all in one programmable effects pedals with a wah on it. It also had multiple channels you could store 60 channels on it.
@rfengineer3
Ай бұрын
@@jermalshemism3367you're a jack wagon...
@berbp7495
Ай бұрын
My sister did that on an insys and we just found when she wasn't "playing all night or using much the laptop"
@e65666
22 күн бұрын
You don’t know what you’re talking about, I have a dell Inspiron laptop. I do not eat when I am using the laptop yet the track pad stopped working and had bitlocker issues
@berbp7495
22 күн бұрын
@@e65666 i know beacuse sometimes you think its the laptop and other times you dont know what happend and quem you find out it was just someone that spilled a cup of water of other substances
@swarin7j816
Жыл бұрын
I have owned several Dells, heavy use. All were business oriented units. My main problem has been heat management, very toasty, sometimes fans died. I've used other brands, they all have problems.
@neverasvcr_farkle
Жыл бұрын
same! i have a dell laptop that the fan goes so bad
@billyguthrie3176
Жыл бұрын
@@neverasvcr_farkle it's because of the battery. it's rated to last only 18 to 24 months. i bubbles heats up an make sthe lap top thermal throttle. you can unhook the battery an the lap top will still run but you won't be able to update the bios without the battery.
@master11pizza63
10 ай бұрын
I had an HP from work and the battery bloated in the laptop. Heat is an issue for many laptops. I use a cooling fan/station so far so good
@guest_4416
4 ай бұрын
I have a dell laptop that still works after 13 years of use and i still use it to this day.
@johno9163
6 ай бұрын
I agree with the fact that it depends on the consumer or business models of their laptops. My wife had an Inspiron that lasted just over a year before the hinges gave out, then the screen cracked because of the hinges and we had other problems and finally scrapped the laptop. By contrast we have 2 Latitude laptops that were bought locally as refurbished and are tanks. They run many hours per day and just keep on going. I have upgraded some of the components such as more RAM and SSD and they just keep humming along. And though Crucial RAM is suggested as the most compatible Dell RAM, we have Samsung in one of the laptops and Timetec in the other and again they just keep on humming along. So Dell Latitudes get a big thumbs up from us!
@Just1DayCloser
5 ай бұрын
Oh, good! Maybe there's hope for the refurbed Latitude E6440 I have. I think it's the battery.... but what if it's the power cord? 🤔 Wish me luck!
@Checkmete
5 ай бұрын
i agree with hinges issue.
@joebates8659
4 ай бұрын
@@Just1DayCloser What is it doing? Is it not charging? Go in the BIOS and see if the battery is good! It tells you there!
@Just1DayCloser
4 ай бұрын
@@joebates8659 Nothing lights up the laptop: power cord OR replacement battery. The new battery appears dead. It's been half a month and nothing. I need to return the battery and power cord. Guess I could take it all to Best Buy or someone else who can diagnose the problem/fix.
@joebates8659
4 ай бұрын
@@Just1DayCloser It could be a power jack issue. Find a local repair shop because Best Buy will want to sell you a new laptop. What model is it?
@Uncivil-Engie
6 ай бұрын
As others have mentioned, I think it is mostly a consumer level pc issue. So its always a bit of a gamble, sadly. For reference, my DELL G3 has been running for like the 4th year now. Heavy use too: Blender, AutoCAD, AAA Games. I did swap out my hard drive and added more RAM, but otherwise it is still the same as i bought it. I've had absolutely terrible experiences with HP, so rightly or not, I'm scarred on that brand... But the ultimate workhorse I've ever had was an old Toshiba that outlived three operating systems 😅
@delta61
6 ай бұрын
I'm with you on HP. Their USB IO absolutely sucks and breaks after less than a year, the build quality of most laptops is really bad as the hinges are stronger than the plastic they're incased in. They're cheap, they work and if you're able to repair them yourself, which I am, they do you well. But I've switched back to Dell.
@torala
6 ай бұрын
As a car mechanic I used Latitude D530 for a diagnostic software and a random net surfing from 2007 to 2018. It came with XP and I upgrade it first to the win7 and then the win10 😅 Max 4Gb was plenty of ram for the 32bit system. Since then I have had a Latitudes E6500 and E6530 and I'm very pleased with the durability and easy maintenance. I've never had any problems with any Dell laptop. What you said about HP, I agree.
@AniBestScenes
5 ай бұрын
Toshiba is the best man. My first laptop was a Toshiba. due to lack of performance upgradability, I moved on to acer and then for msi but even after 13 years it still works. It's sad that they stopped their laptop production.
@smashman9835
5 ай бұрын
Some models are just more prone to failure than others. Dell's XPS 95xx and 75xx series are high end devices and notorious for failure rates.
@AlchemicSoul
3 ай бұрын
I feel that Dell is likely the worst but this is def true. Acer and Lenovo seem a bit better, in my experience. Either way if you're stuck with a consumer model, do baby the hinges. Leave it open unless its leaving the building and open from the center.
@richardschneider3079
Жыл бұрын
I bought a Dell, it lasted a month before the problems began. I won't go into that because I would have to write a book about it. I have also had bad luck with HP laptops. I had an Acer as my first laptop and I had to learn how to repair laptops from my experience with that one. Every laptop I have sent in either needed a new motherboard or other things none of them would cover under warranty. The last time my Dell quit, it lost its audio. They said the motherboard needed to be replaced at a cost of only $100 less than I paid for the computer. I told them to return it to me. The speakers had captured a lot of dirt due to the very open speaker grills. An air compressor and light air pressure repaired the problem. Their technicians are idiots. When I received the laptop from them I had to put a lot of it back together and there were many broken plastic pieces where the screws went.
@IksinskiTomek
5 ай бұрын
Do not buy HP either!!! I lost three HP laptops (all had black screen) and lost expensive HP printer right after warranty!!! They are designed to die after warranty. Now I'll not buy from them even toilet paper !!!!
@gamotech2557
3 ай бұрын
lol😂
@PlayerRBLX_
3 ай бұрын
Hey, HP customer here. I have an HP laptop that I bought from 2012/2011, and it’s still going strong with Windows 8 as it’s preinstalled software, and an HP Victua 15-fa0005tg, bought in 2022, warranty is over, and it still works like its brand new. I don’t know which models your using, or if the laptops have been modified internally, but I know for sure that’s not to be blamed on HP. I would try getting a newer laptop from Walmart or Target, instead of directly from HP as it would probably affect the price by a noticeable difference.
@xxstormraptor123xx6
3 ай бұрын
I have an HP envy and works fine. You may got a defective laptop
@razi_37
3 ай бұрын
I had an HP Pavillion core 2 duo many years ago. The notebook was beautiful, had a biometric reader, premium finish, LED with the HP logo on the lid... In three years the notebook fell apart! The trackpad came off, the hinges broke, some keys came loose, it made a loud noise, it got hot and turned itself off. After that I had an Asus S46C ultrabook, which I used for eight years without ever needing to take it to service. I sold it in perfect condition and for a good price. Three years ago I bought another Asus and I'm very happy. My sister bought an HP printer with an ink tank and the printer simply does not print the color red. She has already sent the printer under warranty twice and both times it came back with the same problem. I want away from HP!
@PlayerRBLX_
3 ай бұрын
@@razi_37 it depends on the manufacturer sometimes, and the hinges broke because you probably were opening via the sides/corners, when it’s meant to be opened via the middle of the laptop. You probably abused the computer, but yet again it could be the manufacturers fault of negligence, because my AMD Vision laptop from 2013 is still going strong, from HP, with just a loose DVD player and a missing track button, but still runs as if it’s new.
@wdbsurfer
6 ай бұрын
Most of my computers are Dell and I've had them for quite a few years. A friend of mine who I purchased a Dell for back in 2011 has had it for the past 12 years, have used it constantly and it's only now packing in. It could be a one-ff thing or it could've been down to how it's been used or taken care of. My biggest issue with Dell laptops isn't the reliability but the heat management.
@borcilaradu
5 ай бұрын
try Inspiron 16 plus 7620.....2 fans and vapor chamber.....the cooling sistem is fantastic. One problem was the sleep option in Win11 because it do not stop the laptop completly but it completly stop the cooling sistems. so ignore the Sleep and use Hybernate.
@JakeDemuss90210
3 ай бұрын
@@borcilaradu Inspirons are Lowest End and most are crap but I had an Inspiron 1525 that lasted 10 years with no issues other than a worn out battery. Spend the bit extra on a Business Grade Dell sich as a Latitude. They are Much easier to work on and upgrade and are far more reliable.
@user-pw2sp9dy8d
Ай бұрын
True
@FlyboyHelosim
6 ай бұрын
On the contrary, I exclusively buy Dell. I've never had better laptops than Dell ones, although saying that I don't really buy anything less than 10 years old. Regarding the screen issue, you could have tried reseating the RAM. I fixed a guy's laptop (not a Dell) that presented exactly the same problem as this one, and all it took to fix was removing and reinstalling the RAM modules. It was nothing to do with the graphics card or motherboard, and assuming such should always be a last resort. The problems faced here come down to buying a cheap entry-level consumer-grade gaming laptop, expecting something even when the warranty has expired, and being inexperienced in troubleshooting. Not really a Dell issue at all.
@techoasys
5 ай бұрын
Agreed 100%. My sister had a similar issue with a Lenovo X131 laptop. Another consumer laptop. Different brand. One of the SODIMM slots was defective, and the laptop wouldn't pass preboot with a RAM module in that slot. After removing the RAM module, it has worked flawlessly for years. I personally only recommend Dell or Lenovo business laptops. NOT consumer or Apple Macbooks. That's it. If you're not able to remedy repairs on your own (I am an IT professional, so I have the knowledge to remediate most repairs and have replaced multiple motherboards); then get the 3yr PRO warranty w/ accidental damage coverage. Seriously though, this is unfortunate, and I am sorry you had this experience; however, I have worked on 1000's of laptops, and I've seen lemons in ALL brands. Bottom line, follow the advice I gave above, and get away from consumer model laptops.
@jessecollins2453
5 ай бұрын
You were just lucky
@alexandruciordas4941
4 ай бұрын
in EU we have 2 years warannty but I have never experienced a deffective product in my entire life, all electronics bought in our family have lived until they were too low performance, no broken TV, pc component or smartphone. Except wireless earphone, but i get the money back from warannty and I rebuy other, so no money loss.
@parasiteunit
4 ай бұрын
@@jessecollins2453 to be fair - friend of mine has heavy duty IT skills, as well as hardcore electronics skills (he's helped design satellites in previous employment), his two recommendations with laptops are (1) maintaining them - clean regularly every 1year/18 months depending on daily use. Reapply thermal paste every 2-3 years. (2) in use... If possible, always use a dual drive set-up. One drive for folders and files., the other for the OS. Reduces the load ware on both drivers. I've reviewed quite a few laptops with that advice.
@bobaiterrysambo1429
3 ай бұрын
I also believe he should try another RAM to be sure its the motherboard, I had similar issue with one of my laptops and after replacing the RAM, it worked fine
@jameserasmus7891
Жыл бұрын
I completely agree, I own a Dell M2800 which I used as a CAD workstation for two years. Then one day I was prompted by Dell to Update my drivers. I did so and my screen froze. After geek squad looked at it they said it was a driver issue. with the Intel/AMD Graphics 4170 Firepro Drivers issue. Laptop still works but still freezes up after 15-20 mins of use.
@GardeningTalks
Жыл бұрын
I faced same issue with my brand new dell desktop.....tech support visited twice no use.......dont buy a dell
@xxDrain
Жыл бұрын
So install the correct drivers then, wtf?
@confused.cat.
11 ай бұрын
@@xxDrain dude he installed the exact drivers that dell promoted him to. THEY SHOULD BE THE CORRECT DRIVERS
@mikkei2381
9 ай бұрын
Then update your BIOS and drivers. It happened to me too after I upgraded to SSD. And now it is working very well.
@clada9558
7 ай бұрын
I got my Dell laptop (G5 15) 4 years, got it on black friday sale and it still works perfectly fine. I use it for university work, I even have autocad and photoshop on it, both running smoothly. And I play games on it, bunch of them, and even have Genshin and Sims (with all DLCs) for my siblings. It never crashed or anything. So I love Dell laptops, this model especially, but maybe that's just my experience
@ap20017
3 ай бұрын
An experience laptop repair technician . I'm sorry but I think you're 100% wrong, no laptop manufacturers 100%, but Dell latitudes are one of the best laptops that provided good self repair for Dell laptops. I have had multiple Dells and I could tell you right now HP's are the worst . When it comes to Dell, it really depends on the model but most Dell models are easy to fix.
@awobajoolusoji4009
3 ай бұрын
I bought a dell latitude 3520, core i5 11th generation processor chip just bearly over a year ago. I am already having probem getting it to power up. The power port just stopped working. I have changed the power port connector over 4 times. It keeps failing. Don't know what to do
@james13341334
5 ай бұрын
I had a Dell laptop and am currently shopping for a new one, the last one I bought was a Latitude E5470, I purchased it with 3 years of warranty, in that time the only thing that went wrong on it was the battery/charge system which I had replaced within a few days using the warranty at home service. that computer was purchased in 2016 and it just now bit the dust. at this point instead of getting it repaired, it is just time for an upgrade. when you buy entry-level electronics you get them. Dell has quality products but don't look at the cheapest option and expect the quality of the higher end options
@a.lahouli1793
6 ай бұрын
I have a Dell G3 that is now four years old; I believe it's from 2019. Surprisingly, it's still running smoothly despite heavy use, and I've never encountered any issues with it. Additionally, my Dell laptop from 2013 is still running well. Dell laptops seem to last, even when purchased at an affordable price. It's just bad luck I guess
@davidsteinberg9523
7 ай бұрын
I'm currently using a Dell AIO Inspiron desktop that I bought new about 2 1/2 years ago. It's working fine (though I suspect the fan needs cleaning), the first new computer I bought in almost 15 years at the time. The one thing I did do that I consider critical for ANYONE buying a new computer - buying a longer factory warranty. I bought the PC on sale from Dell's website, and bought it with a 2 year warranty precisely because with new systems, regardless of manufacturer, you have a small percentage of systems that fail either within or just after a one year warranty expires. When you buy new, always make your warranty at least 2 (years.)
@wendytsui0
Жыл бұрын
I had a dell 15" (can't remember the model) 7 years ago and it lasted for 4 years (had it repaired twice). I bought a dell XPS13 2 years ago (over US$2,000 in Asia) - have had problems non-stop. I have taken out a 3-year warranty so they will still repair it. It's just annoying that I have to keep calling them and they have to keep coming to replace the motherboard (it's been replaced twice in 1 year 3 months time).
@marcdix1523
Жыл бұрын
Can't second that. I own a Vostro 5481 that I'm now using since 3 years which I bought used at Ebay. It's running >8 hours per day. I work on it daily (compiling code, so the CPU usually has a high load) and sometimes also game on it. It has a uptime of over 300 days, so is never shut off. It has no issues at all. I gotta say, I modified it. I replaced the heatpipe w. larger one, replaced the M.1 w. the fastest available at that time and installed 32 GB of RAM and another WIFI module. And I'm cleaning it regularly and am running it on a cooling stand. But it has an awful lot of working hours on its back and is still working super well.
@MrGizmo211
Жыл бұрын
Glad yours is working!
@eproductions367
2 ай бұрын
imagine a 13 yr old laptop dell works but the issue is keyboard@@MrGizmo211
@JO-xq3kl
5 ай бұрын
In my experience, I have had horrible experiences with Dell Support. I decided to repair the Dell computers myself. However, once I fix them they literally work flawlessly for a very long time. I haven't had any come back to me with problems (fingers crossed) over the years. I think what you said is right, the components they use are pretty much poor quality. I have had to replace the RAM modules, SSD drives, thermal paste, and fans with more quality options and that usually makes it solid.
@cdgonepotatoes4219
3 ай бұрын
The shit customer support is expected out of all brands, yeah. I was looking for laptops with 3rd party repair in mind and all I care for is these 3rd parties' say on which models are easier for them to source parts for and repair and which models are most prone to bad hinges, faulty buttons, shorting, overheating etc
@amirfakhribadri7994
Ай бұрын
True all in china manufacturers how bad is .For now banned for chinse technologies pressure government to create own product ,that we know we it is not good even , manufacturer mobo is look like lost job especially for soldering section.I think legacy technology Malaysia should recreate and redown the china manufacturer built.
@GetWisdomTV
Жыл бұрын
Did you try taking out RAM module(S) and putting back.or tried swaping with working other RAM modules(s)?
@harryf1ashman
6 ай бұрын
I stopped buying consumer laptops a long time ago after a Dell 1557 expired within the warranty period. To Dell's credit, they did fix it even though I was in Malaysia and not the UK . It turned out that that laptop had well-documented overheating issues. In addition, the build quality was very poor. I now buy 2nd hand business laptops. I used to buy Lenovo but the latest models are not up to scratch so I have switched back to Dell and I am very happy with the product. I don't think I would ever buy a cheap consumer laptop ever again.
@valuetainer3437
6 ай бұрын
Precision, latitude or vostro?
@harryf1ashman
4 ай бұрын
@@valuetainer3437 my current laptop is a Latitude 5480 quad-core. It's got some useful upgrade options and I don't recall it crashing once. It is the perfect weight and size and no overheating issues here in the tropics
@benblackburn2693
5 ай бұрын
dell sells over 64 million units world wide one laptop doesn't seem to be indicative of an across the board problem to write off the company completely but it's definitely good to be aware of these potentials. thanks for sharing
@stevekalassery1649
11 ай бұрын
I had the same motherboard issue. But it happened just after a week of purchase. It had premium support with it so I got it replaced for free.
@Shawn-dy8be
9 ай бұрын
Good morning, what did you end up doing to resolve the issues? Has your kid been running a new laptop or a replacement motherboard for a year and a half? Have a wonderful weekend:)
@matthewtran4316
Жыл бұрын
Mr. Gizmo, I understand what you wen through: I purchased a Dell Inspiron 14 5000 ADM Ryzen two years ago from Costco and it is a piece of junk. Only one or two months after purchased, I started to have the following issues: computer fan too loud, computer got really hot, freezing at start up & shut down, computer won't turn on (have to press the power button multiple times, computer won't turn off or on. At 2 years mark, the computer SSD suddenly died and I lost all information stored on the SSD. I spent a lot of time fixing this computer. I bought a new HDD and reinstalled windows. After all that work, the computer can now turn on but still having the following issues: turn off suddenly, freezing at start-up and shut down, won't turn on or off, taking very long time to start up and shut down........ I am having so much pain with this computer. I researched on line and this model has a lot of issues.....do your research before you buy one. This is my first Dell computer and I do not have a very good impression with it.
@johnussss
Жыл бұрын
Was sent a Lenovo Chromebook when I started a degree, it's probably the cheapest machine on the market, 3 yrs later after dragging around my property and connecting it to this 12v speaker I built while I build stuff, de-nail recycled timber and generally do physical stuff where it gets knocked dropped and abused all the time it's still going well and has some plastic that resists scratching and scuffing, buy something like that for her!
@mr.q3216
Жыл бұрын
As a technician I agree , Dell quality has gone down. Absolutely never buy Dell. I suggest finding a repair show that does component work.
@meyouneo
6 ай бұрын
hey man, i have dell inspiron 17R 7720 SE. i have a weird issue, I know this laptop has a hybrid nvidia intel GPU for some reason my nvidia GPU is never detected, it only runs on intel graphics, I have tried installing even linux system on my PC to see if that could fix the issue, but the problem is still as it is. ANY HELP FROM YOUR SIDE WOULD BE HIGHLY APPRECIATED. if you can help me solve this issue, and make my GPU work. thanks.
@josephkong7547
5 ай бұрын
We exclusively use Dell laptops for automotive development at work and for the past 22 years I haven't had a single issue. My own gaming laptop is a 5 year old G3 3579 i7 and apart from the cooling fans which got replaced at 3 years old as they were getting loud with a clicking noise, mine have been running well. It is quiet easy to replace the mother board so I hope you will be able to get yours running again soon.
@xxDrain
Жыл бұрын
Bro, you just had a bad specimen. Don't slam an entire company for a statistical inevitability. There will always be the random laptop that dies unexpectedly, regardless of manufacturer. I'm using an 8 year old Dell laptop right now with no issues. Also, we have at least 2 years of warranty for all electronics in the EU by law :P Also, any diagnosis you get over the phone is gonna be a wasteful one. The whole motherboard isn't dead, it's probably just some one chip. Take it to an actual repair shop that fixes motherboards. The actual dead part probably only costs 5 bucks and your expense would only be the labor.
@coopergates9680
Ай бұрын
Not sure if their quality standards are up to snuff with what they had in 2013... since I am to this day sitting on a Latitude from 2013 lol. Possibly eyeing an inspiron
@jastern949
Ай бұрын
@xxDrain: OT1H, yes, it's true, generally, Dell makes good stuff (I was in IT support for years for a university, and when we switched to Dell, our repairs went down 99%.), and such occurrences would be statistically rare. OTOH, if so, then for whom would it be easier to suck up that rare $300 motherboard repair only 2-1/2 weeks out of warranty? A company which made a profit of over 4 Billion USD in 2022? Or the one-off individual purchaser with only his own personal income to depend on, with house and car payments and children in school, and for whom $600 was a large purchase and an $300 additional repair now upping his original (poor) investment cost by 50%? A good service department from a profoundly profitable country would suck it up only 2.5 weeks out, and have the guy make a positive video, not a negative one, and gain a few customers. But obviously, after $4B the previous year, they're not worried about customers any more: Precisely the guy's point. Companies /do/ get too big. OTOH (2), maybe next time buy a 3 year warranty with it? :-) It's essentially the same thing as buying the same laptop at a higher price and a better warranty, and it puts the power and decision-making back in our own hands as consumers: Just assume that warranty as part of the cost of the computer and be done with it. It would have probably cost him only in the neighborhood of another $100-$150. This would effect essentially the same as your purchase of a Dell in the EU. OTOH (3), $600 for a new computer is /really/ inexpensive. I would not expect to get much quality at that price point, /regardless/ of my own personal budget. I don't know if he knew, but that's pretty much just a notch above the bottom of the line (i.e., Chromebooks) for price. In the computer world, that would be like buying a Chevy (not a Toyota or Honda or Nissan): IOW, expect it to look great, all shiny and new at the beginning. Then break. Soon. Expensively.
@imharleyquinn
Ай бұрын
you don't play games, so shush up. Dell is not for gaming, and the bald man said that is expensive because it's for gaming
@jovannygalvez8191
Жыл бұрын
I bought my first laptop in Q1 of 2017. A Dell Inspiron 2-in-1 with a i3-7100U 😂. Currently using it for my IT and cybersecurity major. It is holding up great still feels solid although it looks rather old compared to the laptops of 2022. Dell has made me a loyal customer. I am currently shopping for a new laptop and I have been looking at Dell XPS. I just think that some customers will get defective technology it happens. For example, my iPhone 12 Pro is the worse iPhone I have own. The batteries drains very quickly and it’s not as snappy as I like. It also has a screen flickering issue when watching movies with dark scenes. My iPad Air 4 on the other hand works awesome.
@tangoingthekitchen
Жыл бұрын
That is thay I am looking too because I here good thing about them, but a little out of my budget right now
@andrewradcliffe777
Жыл бұрын
Get the new iPhone! It will change your life!
@mengshun
Жыл бұрын
The issue is consumer-grade laptops (e.g. ultra disposable laptops). 30+ years in the Windows PC and SW dev field. Laptop manufacturers *appear (ahem)* to have two approaches in the last number of years. For true business laptops that are actually shipped in bulk to high volume companies, these laptops are marginally built better and more importantly, supported far better n regards to drivers. MS and laptop manufacturers are loathe to spend money on developers and code. But that cost is mitigated on the business side by fewer models with more in common with each other and high sales to compensate. As for the consumer side, it's strictly a cash grab. I've had Dell, HP, IBM/Lenovo, etc. Same deal overall. There's two ways to play this for retail consumers: buy the non-business machines with all their cute features and marketing and plan on replacing it in 2-3 years (get some sort of warranty of course but you;ll need to budget the extra $$) or buy a friggin' macbook air (M1 or greater, no Intel - 16GB RAM min, 512+ GB if possible) and amortize the cost over 4-6 years.
@elliekim6666
Жыл бұрын
I had a Dell G3 and was used heavily over 2 years until I got a new laptop. It sucks but this can happen with any OEM
@jameserasmus7891
9 ай бұрын
Specifically, I was talking about the Dell M2800 which lasted me two years and the driver issues with Intel AMD Graphics. It now sits on top of my fridge collecting dust.
@jaconel6248
2 жыл бұрын
Couldn't agree more. First and only time in my life I actually felt ripped off. Dell is junk. Never again.
@Gindi4711
Жыл бұрын
I dont know about newer models, but I got a bunch of older ones: 3 Latitudes from 2008: Still work today 1 Latitude from 2010: Still works today except battery 2 Latitudes from 2013: Still working today 2 Latitudes from 2014: One broke 1 year ago after 7 years of daily use, other one had loose screen cable after about 1 year, on site technician changes screen as well just to be sure, still working fine today 1 Opliplex 2008 1 Optiplex 2009, 1 Vostros 2009 1 Vostro 2010 2 Optiplex 2011 All still working. The 2009 Vostro had defictive GPU last year causing occasional bluescreens, but could also have been a driver issue. Did not buy any dell after they stopped direct distribution in 2015 in my country. But my suggestion: .) Dont buy from the consumer line .) You should buy ProSupport with onsite repair. It is not that expensive.
@mithumadhad7147
Жыл бұрын
Back then it was quality now dell is piece of sh*t
@jonpeley
Жыл бұрын
Mine's a Latitude from '14. Still working great nowadays. Upgraded till full specs. Not a gaming laptop but it's silent and reliable.
@ESLTeacherTom
25 күн бұрын
Agreed! Awful Dell laptop here. Terrible internet streaming/issues, and physically busted simply opening and closing it after a few months.
@spade0651
7 ай бұрын
Only had my Alienware laptop for 4 months and the motherboard went bad. Getting repair by them now. Not sure if I'll keep it when it gets back.
@hussainkanchwala6744
Жыл бұрын
I bought a dell G3 3590 and exactly after a year as soon as the warranty was over there was a problem with the hinges and during my usage I did realise the build quality of dell laptops are the worst, since then I preferred other brands over dell.
@franciscodiaz5778
Жыл бұрын
Yes right, everybody says: " Just one day after the warranty expired, just one day! " Yes, right.
@nunkiyeux6474
7 ай бұрын
mine too.... i think this "hinge" problem is common for this g3 series.
@delta61
6 ай бұрын
I've only had good experiences with Dell, tbh. I used a Precision M4500 which is now 10 years old for quite some time until I switched to an ATX tower. That Laptop obviously had some mileage, but it worked fine. I later switched to an HP17, was cheap, but turned out to have multiple problems due to bad manufacturing, the USB ports partly didn't work (still don't know why and I did troubleshoot) and it was made out of plastic. The chassis was quite flexible, which caused problems with the M.2 drive and the keyboard fpc connector. Then there were the hinges (which are really sturdy), unfortunately, they broke the plastic around the screws and made the laptop nearly unusable until I repaired that. I'm switching back to a used Dell Precision 3541, although I can say, don't buy cheap laptops. They're cheap for a reason. I find it questionable that you did not troubleshoot the laptop yourself (I guess that's the case, since you did not present any results) and yet make a statement about the quality of the product. There are so many other possible faults aside from the mainboard. Also, gaming laptops aren't sturdier that regular ones, quite on the contrary. They're built to perform decently and look nice. If you're looking for a quality solution, look at latitude or precision (or, if you're clumsy, Rugged). Here's the deal: You have apparently bought many Dell Laptops and have had great experience. Stuff like this happens from time to time. Bad luck. In other countries, you have warranty rights for two years or longer. Just one bad experience doesn't justify such a statement about a whole brand.
@9852323
5 ай бұрын
Agree completely.
@Patrick_Gray
10 ай бұрын
Mr. Gizmo, I get that you are bitter and are trying to get back at Dell. But what laptop do you think will be better. Do you really have advise of a la[top for people to buy. I am writing this from 2017 Dell Inspiron 15 Laptop that runs Linux Mint. I run Linux Mint because I got made at Microsoft Windows having so many things going on in the back ground that my computer didn't work right.
@williamng6441
6 ай бұрын
I had a bad experience with Dell(overheating issues, battery bloating issues) , Hp(reformatted it 3 times even HP doesn’t know what’s wrong - can’t use the touchpad) and Toshiba(kept on giving blue screens after the 3rd year) - the only laptop that outlasted my sister’s relationships and my dad’s job changes and still made it to my graduation is my dad’s thinkpad and my Lenovo ideapad i got for college
@blakedmc1989RaveHD
5 ай бұрын
consumer grade Dell's are terrible, however their workstations are a completely different story! i can confirm with my Dell Precision M6800 and it's a great laptop considering i'm not a fan of Dell but at least if there's something wrong, it can be easily be fixed unlike their consumer grade laptops especially their modern consumer grade stuff, but i would rather get a used workstation laptop from Dell if i wanted a laptop badly over a consumer grade laptops, i will say all consumer grade laptops are awful and Dell is no exception to issues with consumer grade laptops
@williamng6441
5 ай бұрын
@@blakedmc1989RaveHD the dell i had was a business one either a latitude or xps the battery was swole like a gym bro after a yr
@blakedmc1989RaveHD
5 ай бұрын
@@williamng6441 yea i didn't settle for a Latitude or XPS but their Precision line from 2012-2014 was tanks
@joebates8659
4 ай бұрын
@@blakedmc1989RaveHD Dell Precision mobile workstations are the bomb too ... 7710-7720-7730 models! Built like a tank!
@wideawakenotwoke6178
Жыл бұрын
I have a Vostro 3500 that's five years old still going strong! Great for video editing!
@emreaka3965
Жыл бұрын
my vostro 3500 needed a motherboard replacement after 10 months lolll.
@augusthenry6094
6 ай бұрын
I had the same issue with Dell Latitude 5420, the keyboard would light up and the screen wouldn’t turn on
@paullampley7113
9 ай бұрын
My daughters have used the same Dell Inspiron computers for the past three years, both through high school and college. The only problem experienced was a broken power jack on a laptop. I'd say that's pretty reliable.
@MrGizmo211
9 ай бұрын
Glad you are good!!
@born2win416
6 ай бұрын
@@i.f.7386maybe it's just that model but Dell is the best after Hp and Lenovo
@user-oh4xt7mj8j
Жыл бұрын
i dont know but did you try to see maybie there is bad connection between slots ram, hhd, ssd or other connection for keyboard , monitor or other that can make this failure (before years my friend with desktop computer have same problem it was from bad connection between the ram and the slot maybie from wet spot or ther or dirt , clean and try again) or see if the termal paste is bad replace it and try again
@rivciks5045
Жыл бұрын
I had 3 laptops from Dell and each one had an issue. On the first one the original power supply adapter stoped working, on the second one the battery stoped charging since it was falsely recognized as a not genuine battery from Dell; on the third laptop the hinge broke. The best experiences I have had with Lenovo laptops.
@confused.cat.
11 ай бұрын
I agree, i have 13 year old Lenovo, not a ThinkPad or something expensive, but it still runs and everything on it still works(it's slow now after the years)
@YoshiToshiSamYou
7 ай бұрын
@@confused.cat.what about. Asus . Please what do you recommend
@confused.cat.
7 ай бұрын
@@YoshiToshiSamYou I just bought a Asus a few months ago, and as per other's reviews, they will last pretty long.
@pubgnakirayt2189
6 ай бұрын
@@YoshiToshiSamYouasus people revieing it as the worst of the worst. Issues all the time and black bleed screens and dead pixels thats why i cancelled it
@NoFate247
2 жыл бұрын
That's horrible, thank you for sharing your experience
@ManvendraSK
9 ай бұрын
It is not about Dell, it is more about your luck. I had a Lenovo Ideapad with the extended warranty coverage, but to my surprise after the warranty period was over (which was 3 years), the motherboard died out of luck in 38th month. I had to buy a new one because getting new motherboard didn't make sense to me. It is just a bad luck here, move on.
@muskam8074
Жыл бұрын
Yes. I face the same issues. Suddenly my precision workstation went blank out. . The two orange and white light binks. They told its ram issues but doesmt work. I had bought 3 workstations and after 3 years waranty issues will pop by immediately.
@patrickparkin4319
3 ай бұрын
I agree this gentleman and his daughter had the worst experience you could have with Dell. But I have used Dell Laptops for 30 years. I have used others and I would NERVER use any other Laptop. I use it every day 6-8hrs a day. I am a service technician/software programmer and I work in dirty, hot, cold environments. I work outside, on the roofs of buildings, in boiler rooms just as bad as it can get and haven't had a failure or product issue. I carry my machine in a backpack everywhere, planes, trains and automobiles and in the harshest environments, day after day, year after year. I understand this gentleman's pain, I have had similar experiences just with other products. If this was my first experience with a product and was treated like he was I would feel the same way as he has does. I just have had a different experience. I am truly sorry for he and his daughter, it sucks to get a lemon. Best wishes.
@Shenmue58
10 ай бұрын
Yeah, I am with some of the other posters. I appreciate your personal experience coloring your view of DELL in general, but this can happen with any brand you get. It is a mass produced product and you were just unfortunate. Also, you should have gone with a 3 year warrantee, not just with a Dell, but any laptop brand you get. You mentioned Acer, you need to research their history with quality. Honestly you just seem to be lashing out because you got hit, it's understandable, but this is the normal risk when dealing with laptops, you are not alone. Any brand you choose to switch has a similar review or video as this one, the only thing you really can do is be smart and get the extend warrantee, none of them will honor beyond the length of the protection you chose to get. If you get the 1 year one that's on you.
@qwertykeyboard5901
7 ай бұрын
(whispers) Is it "Acer" or "Asus"? Damn, it's like the whole "Iran/Iraq" thing... Well, whichever it is, I have one of their early 2010's laptops. i3 I believe? Wow, how embarrassing, I don't know it's CPU off the top of my head! Anyway... ---- Edit: It's an Asus U56E. Decent laptop tbh, too bad it's "forgettable" ---- Spec wise, as you would expect. Infact, it's still plenty good here in 2023 tbh. What ISN'T good is the build quality. Snapped screw stalks anyone? How about rubberized plastic surfaces? Guaranteed to do that weird thing involving humidity and turn back into oil!
@investit4
11 ай бұрын
Have you try'ed D+ Power to test display ? or FN + Power? , or rewrite of bios from USB stick (usualy it's END-holding button+ plugin power addapter). If all this failed , than it should be a bad VRM(Mosfet) somewhere (usually that fails) , so you need to check voltages on MB. Try see if it beeps without RAM mounted (that signifyes that BIOS is going but not posting because of a hardware issue).
@MrGizmo211
11 ай бұрын
Tried all of the above!!!!
@motogpwin
2 жыл бұрын
Planned obsolescence.i can understand your frustration.this has happened with me while using Samsung mobile devices more than a decade ago..never went near a samsung mobile device since then
@DerekThomasLirio
6 ай бұрын
I have a DELL Inspiron 3520 that I've had for over a year and a half, running Windows 11, sometimes boot to Ubuntu. I haven't had any problems whatsoever. It's running just as well as the first day I used it. The only thing I'd consider a negative is that it didn't come with a big enough hard drive. But I have plenty of external storage, so it's not really an issue. Before this one, I had an HP dm4, which actually still runs fine when I use it. The brand I've owned most is HP, they were always long lasting and good. So far, this is my first Dell, and it's been working beautifully.
@chukwumajohnson01
3 ай бұрын
What's your hard drive storage?
@DerekThomasLirio
3 ай бұрын
@@chukwumajohnson01 I have a 1 Terabyte hard drive. I store many large media files because of work, but most of that goes in external hard drives.
@GYPSYG514
Жыл бұрын
My 1st desktop was a Dell, I had nothing but issues from day 1, during the first 4 months, I was on the phone with tech support EVERY night. They made me do a complete diagnostic, NOT once, but twice... that's 12 hours each time the computer runs & you cannot get online. And then sometimes I'd call in for help & they would pick up the phone & put me back into a loop waiting for someone else to pick up. After the 4th month, I got so fed up, I called & said I'm done with it & I wanted to send it back, & they said, "you can't it's been more than 3 months". It didn't matter that I had problems from day 1, they didn't care, PLUS the fact that I didn't purchase the 3-year plan. I worked with a guy that has a computer business on the side. He took the tower home & apart he called me back to let me know the reason why I was having trouble. It seems the idiot that put it together, bent a prong when installing the hard drive. I would NEVER buy another Dell & I ALWAYS make sure to tell other people. Then I bought a laptop, a Sony Vaio, LOVED it... so sad Sony doesn't make laptops anymore. Now I have an ASUS & haven't had any problems with it.
@dindaangelita3962
Ай бұрын
So better asus than dell ya..
@FASCX
5 ай бұрын
In my house we have 4 Dell laptops, one 10 years old, another 5 years old, another 4 years old and another 2 years old, they all work fine, without problems.
@u2b83
3 ай бұрын
The secret is to buy Dells that are bought by companies and office parks. Those seem to do quite well and refuse to die.
@josephswenson2056
9 ай бұрын
I buy nothing BUT Dell (I don't work for them either, but my company introduced me to my first Dell Latitude laptop in the early 2000's)... Always the best quality. Nothing cheesy. Never had an issue that couldn't be fixed. Their tech support is awesome. Never have to go through 10 layers of automated response to get to a human. One automated question and they route you to a level 1 support tech. I'm on my 3rd Dell laptop in 20 years. My wife is on her 2nd Dell as well. Bought my sister a Dell. Each one respectfully retired to the recycle bin. Latest Inspiron 16 5630 is awesome. What can I say. Sometimes shite happens and you get a lemon. Sorry for your bad experience.
@ronaldinglesby
2 жыл бұрын
I will never buy a Dell Laptop again too. I was brand loyal up to now, but my XPS laptop motherboard died after 4 years, and to replace the motherboard is too costly. I hardly used it either.
@callmebackfriday2
Ай бұрын
Agreed. I have XPS and the soldering is no good. I put it in oven and cooked it and it again for a while and back to cannot boot again.
@BryanzHAn03
2 жыл бұрын
I would check if one of the RAM sticks have gone bad. If it has 2 RAM sticks pull out the other one and then turn it on. If it still doesn’t POST (Power On Self-Test) do the same for the other RAM stick. If the laptop turns on then one of the RAM sticks had died. If there is a power indicator light usually that flashes in a certain pattern to help you diagnose the issue.
@MrGizmo211
2 жыл бұрын
Hey Bryan! Both valid things to try - but it was the motherboard!
@colleenkay1138
Жыл бұрын
Thank you!!! I am convinced to not buy a Dell. What did you replace it with ? ? ?
@JesusRodriguez-fo2br
Жыл бұрын
I can't say I agree. Everyone buys a faulty tech product from time to time, and out of the millions of units produced, you're bound to get a bad batch here and there. Take a look at your workplace, your school, anywhere really, what do they have? It will likely be a Dell product. Dell and HP are the highest grossing PC sellers in the US, with Dell on top. On average, most people are satisfied with their Dell purchase
@c.greystone9825
Жыл бұрын
Yes true! Even BMW, Merc, there bound to be one that gives bad customer experience. Although I would expect that large and well known companies which espouse quality products and service should at least replace the motherboard or something for this guy.
@yvianniecintron6597
Жыл бұрын
I have a Dell laptop since 2014. Still working just a bit slow, needs cleaning but I'm ready for an upgrade. I love Dell
@ImNoTourist
2 жыл бұрын
If you guys were closer to me I would have repaired the laptop for you. I have had a few Dell laptops in for repair over the past year. It doesn't need a new motherboard board. The part that needs replacing actually only costs like $2. Even Dell don't do component level repairs they just replace the board. You can be glad its not an Apply haha or they would have quoted you over $700 for the same repair
@MrGizmo211
2 жыл бұрын
Figures - they replace it all instead of what’s needed
@Tesla-ux2sx
Жыл бұрын
@@MrGizmo211 What part had to be replaced in your case?
@namratha4215
Жыл бұрын
What should have been repaired then?
@GreekEMO
Ай бұрын
@@MrGizmo211 you don't need to replace anything! I pretty sure! is not motherboard problem is software lag! (Bios Lag)
@davidayley2431
3 ай бұрын
I bought a Dell Inspiron One 2330 desktop 12 years ago and have never had a problem with it. It recently stopped working ..RIP..?? It powers on but nothing on screen and beeping 6 times repeatedly with power button flashing amber.. Any ideas anyone..?? Sad to lose it because its been brilliant albeit rather slow in its old age..!
@stephan1752
6 ай бұрын
From personal experience I can confirm that Dell has gone from great to hopelessly bad in the last 6 to 7 years. Dell is losing market share rapidly due to poor or non-existent customer service, suspect product quality and customers choosing brands that won't let them down. Just don't buy a Dell machine. Any other brand is better.
@_Bxbbles_
5 ай бұрын
so i have owned a dell laptop from 2016 and i've used it almost everyday until 2020 and then i was using it on and off when i got a macbook still works fine also most laptops by dell now have a 2 year warranty.
@whisakind4603
5 ай бұрын
I agree, Dell's customer service - just like HP's is - is terrible. I'm sorry for your daughter. Unbelievable a company responds like this when they know it's a child's computer.
@piratesmvp
3 ай бұрын
Their consumer support (the one that uses overseas call centers) is terrible. I have hardly anything but good things to say about their ProSupport customer service (the US-based one) which is for business.
@mustseenow991
Жыл бұрын
Wow. I remember buying a Dell 15 years ago and it was always excellent those days. I was actually thinking buying the new Dell Inspiron 14 5415? Should I get MSI instead then? Dell only 12mths warranty but MSI has 24mths warranty.
@MrGizmo211
Жыл бұрын
I would look at Asus actually - I can’t comment on MSI
@Real_British
6 ай бұрын
If you look over their MSI non gaming laptop like modern, dont, its prone to heat.. i used it once and decide to sell it and changed with Dell Latitude 7440, so far running for 1 year got no issue
@ridleylegassy
Жыл бұрын
I bought a Dell G5 laptop and within the first week, I was only playing TF2 and Risk of Rain 2, the fan killed itself. Had it replaced and then the lights in the keyboard didn’t work right, called them again and had the keyboard replaced. And now after installing a graphics driver update the computer kaked out and only displays everything at 4 fps. Videos are now a choppy 25 and it can’t even run in browser things like Hero Forge
@stormyday849
Жыл бұрын
For the longest time I thought Dell desktop / laptops for damn near indestructible tell lately I seen a lot of Dell / Alienware devices and around looking at getting a new laptop under $500 and I'm so glad I went for an HP now
@iwastherobloxianminecrafter
8 ай бұрын
Hp is worse 🤮
@Sedic_Namsu
8 ай бұрын
One time I had an old school ThinkPad, that laptop was indestructible 😅. Not the best looking laptop but very reliable. Hp didn't work out for me but maybe I was just unlucky.
@petertorressr7725
2 жыл бұрын
I stop a few years ago after a update I got the blue screen of death and they didn't want any do anything.
@MrGizmo211
2 жыл бұрын
Sucks! Sorry
@zoccolocco9114
4 ай бұрын
Thats why most manufacturers gives 1 year warranty...they know it's crap they are selling. Should they be convinced the quality of their own products are really good,then it would be at least 5-10 year warranty
@Firme-2-Ware
4 ай бұрын
This is not the case in Europe the legal warranty is for at least two years, and I'd be very surprised if a manufacturer had fun managing two stocks for the same product! You need to ask your elected representatives to change your country's laws to make them more consumer-friendly!
@bunbohue369
3 ай бұрын
what are other options? I certainly don't want an HP, last time I had a lenovo it dies on me in 3 weeks of use.
@parasiteunit
4 ай бұрын
That's where you went wrong - you brought a gaming laptop. They're usually models that get the nickname of "toasters". Dell CORPORATE computers are pretty much bulletproof. The latitude series (earlier models especially) designed for business were (can't say for new models - I usually aim for ones that have been round the block a bit, so I know the problems and pitfalls) bulletproof. I've only sold my GEN1 e6410 a few years ago as it just WORKED without fail constantly. Obviously dropped a fresh battery in and an SSD... Even had options such as CPU upgrade... but again, everything else just worked. The e5450 I run now (again, new battery and better SSD put in) running great no issues. Again - a business machine. Gaming laptops are a bit like performance cars - they need more service maintenance to just keep going... Fans, GPUs, CPUs all need a bit more attention than your basic laptop
@hardware20x
Жыл бұрын
LOL. I’ve bought 3 Dell laptops over the past 10 years. Each has lasted over 3 years, before I sold them and upgraded to the next. Keep in mind, they were all premium Dell XPS laptops, they are built like tanks. Since this is your first Del laptop, and a really cheap one at that, this issue seems like a one off. If you want extra warranty beyond a year you need to pay for it. You can’t expect coverage after the warranty the period. All of the other manufacturers - HP, Razer, Acer, Apple, etc. are ALL strict on their warranties, and won’t cover even if it’s a day over.
@ravenbeaudine4252
6 ай бұрын
I bought a Dell XPS 13, 12th generation, a few months ago and then all of a sudden the battery crapped out on me and a couple of months later the CPU suddenly just got fried out of nowhere. I was and still am literally sick over it.
@hardware20x
6 ай бұрын
@@ravenbeaudine4252 call them up, get them to send you a replacement under warranty.
@josecisneros4103
Ай бұрын
Not Shure about the motherboard what if it's the screen? Have u tried external display just to be shure
@TheRealMoClips
9 ай бұрын
I have a dell inspiron 15r laptop still working very well for almost a decade now! All I’ve done is add an SSD and replaced the battery twice along with keeping it up to date and clean of junk!
@Firme-2-Ware
4 ай бұрын
You should have bought the laptop in Europe, where it comes with a 2-year warranty. Otherwise, I'd be surprised if DELL had fun managing two stocks. One with a 12-month programmed obsolescence and the other with 24 months.
@TheInfinitlyProlonged
Жыл бұрын
I want to beat every member of that C Suite with every other member. Until they all break like their laptops.
@SevenSixTwo2012
4 ай бұрын
Sounds like a bad (burnt) RAM module, which is a common problem of why a laptop would light up but refuse to power on completely. Remove both RAM modules and only test with one of them in the primary RAM slot. If laptop still doesn't turn on, remove that module and test with the second one. Chances are, the laptop will power on with one of them, as it's unlikely for both modules to burn out at once. If a module is found to be faulty, simply order a new one of the same type. P.S. I've got a multitude of Dell laptops that I bought over the last 20 years (most of them used) and none has ever failed. I've taken them apart, upgraded them, etc. and never had an issue. The other brands (HP, Acer, Sony, etc) also have their horror stories from users, so it's not just a Dell thing.
@dbzssj4678
Ай бұрын
sounds like backlight is out, except the external monitor bit. Drivers need to load for it to switch probably, and turning it on and off windows was probably complaining on boot. Everything breaks at some point.
@takishabaker7520
2 жыл бұрын
I don't think it's just Dell. Every company has their issues.
@ArthropodSpidey
Жыл бұрын
Dell has more issues than every other PC manufacturer. Do you live under a rock?
@ttttt316
Жыл бұрын
Acer and Lenovo too. I remember acer it was faulty sent it in they said water damaged. What a joke
@user-vo6yr8rf4c
Жыл бұрын
@@ArthropodSpidey I searched for "Why you should not buy (brand name) laptops" for all the brands I know and honestly most issues are from lenovo, apple and hp😂..... So I am gonna buy dell tomorrow 😌
@haroldadams9544
8 ай бұрын
Yeah hp is better
@MasterOfMinecraft385
6 ай бұрын
For a gaming laptop I might recommend the Asus REPUBLIC OF GAMERS G15 gaming laptop. The one I have. I’ve had it for almost a year now and still runs great 👍
@MrGizmo211
6 ай бұрын
I do love Asus laptops. Only issue I ever had with one is the power cord :).
@MasterOfMinecraft385
6 ай бұрын
@@MrGizmo211 yeah, i tried to charge using a USB-C cord that would work but because my computer uses a lot of power it wasn’t enough to charge and it just gave me an charging error message. So I always just use the charger cord that came with it.
@belerbekdogan8342
3 ай бұрын
HP Dm1 1010st worked 14 years, now it has Black green line screen problems to warm 20 minutes to open and start W10 😢
@RyeOnHam
8 күн бұрын
I've got a pile of Dells that I've fixed and a small pile of broken ones that cannot be fixed. None were under warranty when I got them. Dell is a better than most brands. I only buy Dell, Lenovo, and HP, and for repairability and build quality, they're about even.
@dougfredricks2017
Жыл бұрын
Dell as a product coming from an IT support background has Never let me down. I have however wanted to 👊 some HP products. 😆
@razi_37
3 ай бұрын
Only have one way to HP produts, stay away from them!
@dougfredricks2017
3 ай бұрын
@@razi_37 I recall a "Best Buy" type HP Laptop__Win8 Series where the darn Mainboard required removal to change RAM. L😝L
@razi_37
3 ай бұрын
@@dougfredricks2017 My sister bought an HP printer that doesn't print in red. 🤡
@jenniferangelini2552
9 ай бұрын
Vostro 15 (7510) bought for $1,350, completely destroyed 1 year and 25 days later. "No bootable device" error after windows update, hard drive not recognized in BIOS. Only option offered by Dell--ship the computer to them (for $59) and then pay whatever they charge to replace the hard drive and reinstall the operating system (with all thier bloatware). No thanks, and I will never buy another Dell.
@FlyboyHelosim
6 ай бұрын
Well sounds to me like it was a Windows issue, at least initially. The error about there being no bootable device is a relatively simple fix, by all accounts. And from what I've seen, Dell don't really add a lot of bloatware to their computers.
@jenniferangelini2552
6 ай бұрын
@@FlyboyHelosim To update--after lots of troubleshooting, had to recognize this was a complete failure of the hard drive (with zero advance warning). I bought a new SSD off Amazon and it is working ok. The old drive from Dell is completely unreadable. No warranty or customer support (had to waste even more time on the phone to get the refund for the customer service fee that they promised when their original windows reinstall did nothing).
@joshtaylor9626
4 ай бұрын
My dads dell precision m3800 power button doesn’t even work now and it bought it from the company he used to work for and it was the laptop that he had used before the new one they had given him to use but whatever I’m just trying to get it running again because I hear it is a tank laptop
@titlovi1
4 ай бұрын
I own dell Alienware m17 R4. Build quality, design, and heat dissipation are really good. There are a couple of disappointments though. The keyboard stopped working a little bit after a year. A 1-year warranty is really low for a 3K EUR laptop. They limit USB-C power delivery chargers from other vendors to 65W. You can't upgrade your RAM, it is soldered to the motherboard and there are no slots for upgrade. Linux support is nonexisting. This will probably be my last expensive laptop.
@JohnDoe-ej9mi
8 ай бұрын
One of my best laptop was a inspiron 1720 made by dell was build like a tank and still work even now after years and years . I used it so much that there are holes in the keyboard that i can still replace cuz you can find the replacements even now . Mother board , bios and everything were quite great and i used it extensively for gaming ,as a home made server,recording and moving around . The thing was huge 17 inch monitor too and could work as desktop replacement and i used to carry it around all the time 😆 Wasn't cheap either but worth every penny one of their best laptop of the time if not the best . I think you got just a bad unit unluckily also try to avoid 600 500 bucks laptop if you want something that last a lot of time . For that price just buy a ipad ... less you invest less durability you will get unluckily . sorry for your experience tho😥 (i don't work for dell and after i started to use Asus Rog and other brands XD )
@krusnik13
7 ай бұрын
I got a refurbished one of those and it's been on for over 10 years
@JohnDoe-ej9mi
7 ай бұрын
@@krusnik13 it was a great laptop at the time. you could find it in different versions also with a lcd of 1920x1080 resolution as well and very good crispy colors, dedicated graphic card by nvidia etc was really fancy in comparison to the other laptops in the market. it had a big commercial success and you could find the businesses version with different specs but longer warranty .
@ArrepentiosyVividRepentAndLive
5 ай бұрын
what a good lie your daughter made you fall into! I have been a DELL lap top user since 2007, and I still have all lap tops running except one, the oldest. Last purchase was in 2020, this is the one I am writing from, and exactly today, 3 hours ago I bought a new one, 2 in 1 Inspiron 16". No dilema, except for your big anger and naiveness of believing what you were told. "Your" machine fell to the ground or received a high voltage input. Now you are angry because you did not buy the damage insurance. This is it.
@drippy29
Ай бұрын
My dell laptop is working great, but the one my brother got on the same day froze on day one, so I think it entirely depends on which laptop you buy from then
@funflevel676
4 ай бұрын
same with asus. in 12 months died battery and needed some repair on motherboard which was on my expence, but in two years it needs repair again with audio chip, though the laptop still works except for intermittent audio through speakers
@Dezmond_Roman
2 жыл бұрын
I cannot stand their customer service. But I got my money out of them. They sent me a replacement laptop when I didn't request for one so I kept it and sold it. They finally realized their error Weeks later 🤣
@grl8862
2 жыл бұрын
I'm amazed how Dell can make an Inspiron 15 Core i7 10th Gen take 15min to boot up. Freezes on every everything you click. Dell Support send you on a wild goose chase of defrag, running system checks, look for malware, bla bla bla. Hours of my life lost. MS Office and Kaspersky Total Security only things installed. Even an upgrade to Window 11 Professional made no difference. There should be a class lawsuit against the Directors of Dell !
@Gophacyerself
Жыл бұрын
Why would you defrag an SSD?
@lees5761
9 ай бұрын
@@Gophacyerself I'll bet this laptop didn't have an SSD, which is why it took 15 minutes to boot up. Sounds like a bad hard drive to me.
@jesusojeda7850
Жыл бұрын
Their business depends on all the people who is little to no tech savvy and just buy from them because they recognize the brand's name. In my experience, HP isn't any better, at least with their laptops they have huge termal problems. In my experience with Acer (also laptops) the value is good, but the battery life is quite poor (less than three hours of normal use on a new ryzen 3 laptop)
@eliyahudavidov2024
8 күн бұрын
I work in computer lab in Israel. We sell lots of Dell and Lenovo notebooks with extended warranty for 3 years. I must admit - I would never recommend Dell over ThinkPad. Dell means endless problems with drivers, power supply units with all sorts of non compatible connectors, crazy parts layouts inside and so on and so forth, On the other hand, Dynabook, HP or ASUS are even worse.
Пікірлер: 1,2 М.