East Grampians Health Service is committed to providing quality care for older people and ensuring a positive experience for Residents and their families.
Our modern facilities, comfortable surrounds and leisure and lifestyle programs make an important contribution to our Resident’s self-esteem and independence. Inside and outside areas are available for eating and relaxing in the company of others. Residents have the privacy of their own unit when they wish.
We focus on the individual, their family, friends and community. Individualised care is assured by identifying the Resident’s personal preferences and interests in all areas across the social and clinical spectrum.
The Nursing Homes at 70 Lowe Street, Ararat and Delacombe Way, Willaura provide for people with a greater degree of frailty, who need continuous nursing care.
The Hostels at Ararat and Willaura provide accommodation and personal care, such as assistance with dressing and showering. This is available at Garden View Court, Ararat and Parkland House, Willaura.
A commitment to high quality care
All EGHS Residential Aged Care areas operate in accordance with the legislative requirements of the Aged Care Act 1997 and we continue to make improvements to ensure that these high standards are met.
In addition, all EGHS Residential Aged Care areas have met all the 44 stringent standards and are fully accredited by the Australian Council on Health Care Standards and the Aged Care Standards and Accreditation Agency Ltd.
Health, personal care and residential lifestyle are key standards under which care and programs are delivered across all EGHS Aged Care areas. Nutrition and exercise programs are also available for physical well being and clinical care needs.
Independence and Lifestyle
Residents are supported to maintain contact and interest in the wider community. The Lifestyle program is designed to cater for the diverse range of Resident’s interests and abilities. A comprehensive Lifestyle questionnaire which includes the Resident’s preferences, social and cultural interests, is completed on admission.
Qualified caring staff
EGHS employs appropriately qualified and experienced nursing and support staff and actively encourages ongoing education, ensuring a culture of quality care in all areas. Staff also participate in the organisation’s mandatory education program.
Continuous Improvement
Continuous improvement in aged care is central to what we do. It is a way of life where Residents, relatives and staff input is vital. The outcomes of our activities and care offered are measured by Resident and Relatives satisfaction surveys, audits and observations.
Central Grampians Palliative Care
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