Says my phone is not compatible with the app 😅 Whats up with that Rheem?
@roxyanaya6555
2 ай бұрын
My heater won't connect. Tried it so many times
@rheemwaterheatertraining
Ай бұрын
For assistance with EcoNet and wifi connections, please reach out to 800-255-2388.
@pur914
Ай бұрын
If you have 5G internet not 2.4g, the water heater WiFi and econet app will not work
@XvXOutcastXvX
Ай бұрын
@@pur914 I have a 2.4ghz network and it still wont connect.
@chrisnvega
4 күн бұрын
Try using one of the other econet or rheem econet apps. My water heater wouldn't connect to app my A/C was connected to but when I tried one of the other apps it connected and showed both.
@rcarhouse
6 ай бұрын
👍👍👍👍
@pur914
Ай бұрын
My Rheem electric water heater would not connect to my WiFi despite many attempts 8/11/24. I called the 800 support number and was told two reasons why I couldn’t connect: 1. My VPN had to be disconnected during the setup-OK DONE! 2. My WiFi had to be a 2.4g and not 5G network to be compatible with my Rheem water heater’s WiFi. I only have a 5G network, so I’m out of luck unless I can get ATT to add a free second 2.4g network. This is incredibly frustrating! I have a “smart” water heater that won’t work with a high speed internet connection. Rheem should put this information on big stickers on both the box and the water heater itself: “CAUTION: This device can only operate on a 2.4g network.” So if your home network is 5G only, the app and the water heater WiFi are USELESS!
@roxyanaya6555
Ай бұрын
@@pur914 I guess that makes a lot of us with the same issue. What a piece of &%$*!
@chrisnvega
4 күн бұрын
Try using one of the other econet or rheem econet apps. My water heater wouldn't connect to app my A/C was connected to but when I tried one of the other apps it connected and showed both.
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