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This course considers the different forms of written communication and how care workers can improve their skills in this area. It also explains clearly, the role and responsibilities of managers and care workers in undertaking written communication.
Subjects covered include:
Communication is Important
Types of Written Work
Who We Write Records for
The Importance of Writing Things Down
Purpose of Communication
Preparation
Content
Presentation & Layout
Access to/Sharing Information
Confidentiality
Video Format:
DVD, Download or Online
Duration:
25 minute video in 11 sections to be used in a suggested 1/2 day training session
Supporting Materials:
Contains a Lesson plan, Handouts, Question and Answer sheets, Care certificate Workbook and a CPD accredited certificate
Consultant:
Jackie Pritchard MA C.Q.S.W, CCETSW Practice Teaching Award
Peer Review:
Alison Turnbull, Fit to Print
Standards:
Care Certificate Standard 14
Social Care Induction Framework for Wales (SCIF) (2012) 4.1 & 4.2
NOS: SCDHSC0021, SCDHSC0031
QCF: Unit Ref: J/601/8142
Негізгі бет Effective Communication 2 - BVS Training
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