Great job on the video content, covering topics that most people tend to overlook 🙂 any chance you can cover using custom SMTP and POP3?
@HarditSingh
3 жыл бұрын
Hi Irston- Thank you for watching the video! I'll try to look for some custom SMTP and POP3 settings. However, they are usually provided the team that that manages mailboxes in your organization
@siddharthchatrath1876
2 жыл бұрын
Very helpful this Hardit and thanks for putting an effort to have this in the form of video ! Keep up the good work.
@HarditSingh
2 жыл бұрын
Glad it was helpful! Appreciate your comment!
@ektasachdeva7308
2 жыл бұрын
Hi Hardik, It is a very nice video. I could do the configurations in the first attempt. but I am not able to send the email now. As the email sent enable checkbox is ot activated now
@HarditSingh
2 жыл бұрын
Hi Ekta, Did you ensure your email ID is mentioned in the Email Properties? Also, check if Email Accounts are active. If the problem persists, please drop an email to harditsingh88@gmail.com with the screenshots. Thanks!
@rajeshbhise4677
2 ай бұрын
@Hardit - What if Servicenow did not give email accounts in PDI instance ? How do we configure it or is any plugin which is responsible for the email accounts to set up in PDI instance ?
@amethystgarcia7257
Жыл бұрын
Hello Sir. I created a custom POP3. I have an error that says, "Connection failed. Authentication failed". As per check, the username and password is correct. Thank you.
@tamiascales5981
6 ай бұрын
Am I able to configure this so it does not say from "IT Service Desk". I'd like it to be specific to the type of request it is. For example, from "Change Management"
@orlandoleal414
2 жыл бұрын
Hello, I'm from Mexico and I just gave you a like, and subscribed. I'm learning and this video was very useful and it was clear, I already saw another one where I configure the logo and the name of the environment, what other do you recommend?
@HarditSingh
2 жыл бұрын
Thanks for the sub! You can see my ServiceNow Admin and Developer Training playlist on my channel and all videos will be helpful for you.
@vitorsousa5065
Жыл бұрын
in my organization we are facing a small issue, if we send an email to someone that is not in the "opened by" field, their reply never comes in, making us to switch the "opened by" frequently in order to get replies, is there a way to capture the subject of the email to connect the received email to the case, regardless of the sender?
@amazedxd8178
Жыл бұрын
Hello Sir, I got error as authentication failed while creating custom POP3 account.. they ask for username and password of that and I haven't that.. Can you see that??
@kamvelihleinnocentmjanyelw3278
2 жыл бұрын
My dev env email properties are read-only... How do I make them writable?
@HarditSingh
2 жыл бұрын
Were you able to resolve the issue? It seems you dont have admin privileges. Can you check on that? Let me know if the issue persists.
@kamvelihleinnocentmjanyelw3278
2 жыл бұрын
@@HarditSingh I do have admin privileges... I am on San Diego, I'll check it again and revert back to you... Maybe, you'll need to assist
@beckytotzke1723
Жыл бұрын
Would this work to get away from shared email box replies?
@HarditSingh
Жыл бұрын
Hi Becky, It really cannot be effectively used as shared email box. Maybe you can let me know your requirements and I will be able to answer more effectively. Thanks!
@sibivenkat
Жыл бұрын
Hey i tried to send an email to Gmail but am not getting any mail in Gmail from ServiceNow
@chandrikaarninti236
Жыл бұрын
Do u get any solution becoz I'm facing this issue now
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