When my partner dropped off her car she asked that they sort out an issue with the battery. They told her that they would inspect the vehicle to determine the cause and fix the issue. Upon picking up the car it was revealed that not only did they not fix the issue with the battery, but had replaced the belt, without consulting her first. A standard by which most commercial mechanics abide. Furthermore, before she had even arrived home after picking up the car from their shop, the belt slipped off, leading to loss of power steering on the highway. We've contacted them, hoping for an amicable resolution, but they have ignored us since.
Пікірлер: 3