The #Teslander had a problem with its GPS been off a bit which made Autopilot and navigation unusable. The vehicle lost all connectivity, no LTE, no Wifi and no GPS. I could not even log a service ticket due to that through the app. So I rang the roadside assistance number and got some help there. Well, at least until the problem slowly disappeared just by itself again. The service ticket disappeared in the same manner. Until now, I still didn't get any feedback from Tesla in regards to this problem even after I asked for it twice. They told me on the phone it's a cabling issue which needs fixing but closed the ticket without further explanation.
The Customer Service experience is, once again, a bad one with Tesla Service here in Australia. That is not good enough for a premium priced car! Also if they handle such little issues like this what can you expect from a real problem?
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Негізгі бет EP406 - Small GPS Problem but bad Tesla Customer Service Experience. Again!
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