After months of building, excited to introduce Threado 3.0 to you! 🚀
We spoke to many customer-facing teams, narrowed down their top problem statements -
- Repeat queries, lack of context of past queries, and finding the right data across teams and tools take up support agents’ bandwidth - ultimately leading to slower resolutions.
- An enhanced customer experience is the key to solving the bigger business goals.
So we built a solution that fills the major gaps with AI.
- Threado AI Chatbot - to help support teams resolve 5x more queries in half the time by training the bot on all relevant product documentation, help docs, knowledge hub, etc.
- Threado AI Agent Assistant - integrates effortlessly into your daily tools: Slack, MS Teams, and Chrome providing instant assistance anywhere.
- AI-powered knowledge hub - easily connect knowledge base, intranet, CRM, support conversations, product adoption metrics, revenue data, and more - all in one place.
With Threado 3.0, we are aiming to revolutionise the way customer-facing teams work. We are laser-focused on building high-performing teams.
We hope you like it. Do let us know if you have any feedback for us!
Check out - www.threado.com/
Негізгі бет Ғылым және технология Explaining Threado AI in memes!
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