I once ordered online 1kg crayfish in £, the weight was 200g less. When I called the vendor, she gave excuses, tbh I was not impressed. Here, the police don't take threats lightly. ❤
@MelissaOti
5 ай бұрын
So annoying, sorry about your experience 🙏
@Dimplesmee
5 ай бұрын
I will be reporting her to food standards agency after which she will be blocked. Everybody pls report this woman’s business because she is obviously not paying any tax in the UK. Courtesy is a must in business.
@MelissaOti
5 ай бұрын
I am reporting definitely!! Thank you love
@LifeDocumentary6
5 ай бұрын
Hi Melissa, I totally get you and what you experienced. As Nigerians, some of us do not know the power of customer service & reviews. This is exactly why I want you to watch this video. Please see link below
@MelissaOti it's below your comment. The next comment below.
@yet8117
5 ай бұрын
Nigerians love business, but have 0% customers🫣 service, to them it’s all about money, so annoying😖well done for speaking out👍👏🏾that’s the only way they can change😊
@abdulmalikkoiki
5 ай бұрын
I have just watched your vlog and there are one thousand and one thoughts on my mind about the toxicity of Africans especially Nigerians That they can't get away with once they board the flight here. However seeing and emotional you were and also very hard to watch for me. I will suggest LET IT GO. Please continue to do your best at doing a happy chappy person you are! All the best and look after yourself, children and hubby.
@MelissaOti
5 ай бұрын
Thanks so much, it really did hurt me🙏
@TaiwoOladayo-nz7uz
5 ай бұрын
Threat to life? That's awful
@MelissaOti
5 ай бұрын
I’m not taking it lightly, trust me
@TaiwoOladayo-nz7uz
5 ай бұрын
@@MelissaOti don't ooo
@Joyarise
5 ай бұрын
Wow, she really went too far. Definitely avoiding her. You and your lovely children are safe in Jesus name. It shows how mannerless she is.
@MelissaOti
5 ай бұрын
I was beyond shocked!! Thank you 🙏
@estherilibeno6875
5 ай бұрын
Report her to the police
@Fiyin1000
5 ай бұрын
Have you guys got like a week because if I start, we won't leave here. Today, a package came from 9ja, the vendor charged me for 18kg, only the package weighed 14kg. Last month, a different vendor charged me for 10kg, the package weighed 6kg etc. Only God will judge.
@MelissaOti
5 ай бұрын
My God!!!!!! Why are these people like this? So sorry you went through this, I honestly didn’t know how much it hurts until I experienced it. It’s soo painful
@FUROTV
5 ай бұрын
She went too far u did well. We have to fish out bad businesses . Pls report her to the police she has to write statement
@MelissaOti
5 ай бұрын
100%!!! I will. Thanks dear
@iam_Riri
5 ай бұрын
I'm sooo shocked a brand responded that way to you, so sorry you had to go through that.
@MelissaOti
5 ай бұрын
Thank you love, i’m better now.
@iniumoh8501
5 ай бұрын
I once ordered a birthday cake and it was to arrive on the Saturday on the day by afternoon,everything had been arranged,paid and promised ... they delivered the cake after the whole party about 11pm at night . The excuse they gave was traffic . I never order from naija abroad .
@zee7491
5 ай бұрын
She lacks manners. She should not be doing business. I just feel you should not have gotten into such altercation with her, it’s not even necessary. You should also report her and attach proof of those threats to the police, cause she has your address. Just to be on the safe side.
@Ejirookota
5 ай бұрын
This must have really hurt you! sorry dear, I will avoid her
@MelissaOti
5 ай бұрын
I was pained! Like why? Omo!
@CDBest
5 ай бұрын
There is nothing unfortunate about ur experience with most Nigeria vendors over here in the Western world they lack customer service not becos the lack the knowledge or experience but is an inherit attitude embedded in their blood. And did heard u said u expect to see a change from these individuals having left Nigeria to this part of the world, that is a very wrong expectation. Threats to live and arrogance is a common customer service associated with some path of Nigeria and not surprising if u have lived in lagos and visited any market for shopping. I don't live in the UK but experience is the same everywhere. Finally the same attitude goes with any of their gatherings so called association. Just let her be she will reap the reward of her bad attitude some day.
@FaithOjone
5 ай бұрын
Pele mama twins. What she did was so wrong, if you're not patient and tolerance you should not own a business
@MelissaOti
5 ай бұрын
Exactly!! Just close shop and enter house. Thanks love
@casandraayodele
5 ай бұрын
This is the sad reality of how some business owners behave. Aside from the fact I am business-oriented, I took a customer service course when I wanted to start my food business in 2021. Out of over 100 people who ordered my food, only 1 person complained about the taste of the grilled fish I delivered. I never argued with the customer. instead, I apologized and even sent a complimentary meal with another grilled fish and the customer was so surprised by the way I handled it even though I knew there was nothing wrong with it. Threatening you shows she is toxic and lacks the manners to run a business. You and your children are safe in Jesus' name. Just let it go.
@sapphireglow7250
5 ай бұрын
..Melissa, that law is not for edibles./ perishable items. Only for other items. She lacks customer service.She has lost a customer, and so many other that she has given same attitude.. that's her loss, and a big one at that!!! Girl, u did the right thing for writing that review, cz it will save other potential buyers!!
@MelissaOti
5 ай бұрын
No love, it applies to food as well. Here’s the law “You must offer a full refund if an item is faulty, not as described or does not do what it’s supposed to. Check when you have to offer refunds and accept returns. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. When you do not have to offer a refund You do not have to refund a customer if they: knew an item was faulty when they bought it damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund) no longer want an item (for example because it’s the wrong size or colour) unless they bought it without seeing it You have to offer a refund for certain items only if they’re faulty, such as: personalised items and custom-made items, for example curtains perishable items, for example frozen food or flowers newspapers and magazines unwrapped CDs, DVDs and computer software”
@sparklesnonny6709
5 ай бұрын
Some vendors love to learn the hard way. Obviously this vendor has been nasty like forever. She will end her business herself
@MelissaOti
5 ай бұрын
She clearly has. Thanks love
@Chifamtv
5 ай бұрын
Did she say your children are dead? . Pls involve the police so if even if slight headache happen uk police will drag her its not wickedness because she didnt think thru before putting threats . She should rot in jail because children are not safe around her if for such threat she is stupid. Infact report her business .
@promisemaduako7191
5 ай бұрын
Don't mess with my aunty 😊 well said 👍💯😘✅✔️
@MelissaOti
5 ай бұрын
Thank you sweetheart
@Favour-TheNurseMidwife
5 ай бұрын
Well done Mellisa. Well noted❤ its not a rant. A Word is enough for the wise❤❤
@MelissaOti
5 ай бұрын
Thanks love
@Favour-TheNurseMidwife
5 ай бұрын
Thanks for bringing this information to our notice❤❤
@MelissaOti
5 ай бұрын
Thanks for listening to my rant💕
@toyinad3660
5 ай бұрын
Some of the vendors are full of lies
@MelissaOti
5 ай бұрын
Sadly, they are
@nzeakorchidimma8541
5 ай бұрын
Chai So sorry for your experience dear. Saw your rant on Instagram. It can be so painful. Why on earth will she involve your children! 😡 She's very stuupid for that. Some vendor's characters are something else. A simple apology would have solved all this but no, too much pride 🤦
@josephfelix4184
5 ай бұрын
Take heart in the spirit of Easter
@nkoyotv
5 ай бұрын
Nigerian vendors and false advertising sha. Sad!😞
@MelissaOti
5 ай бұрын
Very sad, I just had to call this person out
@toyinad3660
5 ай бұрын
You are right in giving her back
@MelissaOti
5 ай бұрын
Thank you 🙏
@toyinad3660
5 ай бұрын
Expose her now
@MelissaOti
5 ай бұрын
Definitely, thanks
@sapphireglow7250
5 ай бұрын
Is 24pounds not money?.. why are u saying " its just 24pounds"?.. that like 3hrs of work in europe in some companies. So.e people are just not it. I pray people avoid her. Paste her name , number and all, so others can stay away from such business person.
@amadiamanda5529
5 ай бұрын
Don’t mind Mel, £24 is almost 50K, money you will give your niece and she jump up and pray for you😂.
@mrsranciz
5 ай бұрын
Omo!! It’s just crazy. Some Nigerian brands are just terrible when it comes to customer service. It’s so painful and off putting. I have had a very similar experience just that we didn’t get to the insult part. Pele dear
@MelissaOti
5 ай бұрын
Thanks dear, i’m over it now. I just had to vent it out
@akinborewaomowumi1697
5 ай бұрын
Melissa take it easy....let it go and be rest assured that no evil shall befall you or your children...she was just bragging...it is well dear.
@MelissaOti
5 ай бұрын
Amen! Thanks for your empathy x
@IamRosemary278
5 ай бұрын
The skin is glowing 🥰🥰🥰🥰🥰
@scholarjobs223
5 ай бұрын
very glowing..lol
@MelissaOti
5 ай бұрын
Haha thank you love
@MIU562
5 ай бұрын
Make a police report
@MelissaOti
5 ай бұрын
i’m on it
@estherjohnson6756
5 ай бұрын
So sad
@MelissaOti
5 ай бұрын
I’m over it now, thanks dear
@estherilibeno6875
5 ай бұрын
She is so rude, serves her right
@MelissaOti
5 ай бұрын
Never seen a vendor as rude as her to be honest. I just had to call her out
@Dimplesmee
5 ай бұрын
I think u should report that lady for treat to life. Rubbish
@MelissaOti
5 ай бұрын
Trust me, i’m on it! ❤️
@GraceGift-xq1bg
5 ай бұрын
Sorry about that.
@MelissaOti
5 ай бұрын
Thank you love
@toyinad3660
5 ай бұрын
Report her to authority
@MelissaOti
5 ай бұрын
Most definitely ❤️
@benvisuals1548
5 ай бұрын
But she lacks customer services
@MelissaOti
5 ай бұрын
Ok
@ileriayotemitope6108
5 ай бұрын
@melissa oti This your glowing skin is as a result of the said ''Cotonou'' Agbalumo😁
@MelissaOti
5 ай бұрын
😂😂😂😂😂 Wahala
@scholarjobs223
5 ай бұрын
lol....the video sharp no b small.....by the way its *VENDORS*
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