Just FYI - you MUST install BOTH cartridges. At first I was just trying to replace the black and leaving the color empty. It kept giving me this error until I saw a comment below that said yes, you must install both. Even the stupid Canon website doesn't say that. But now mine works. Hope this helps!
@jerchellegriffin8197
9 ай бұрын
Thank you , you helped me
@SparkingCell
4 ай бұрын
issue that i was having thanks!
@tonymudau3005
4 жыл бұрын
Is it because I only have one cartridge?
@freath8076
2 жыл бұрын
Yes!!!!!!!!!
@bloomingluci5429
4 жыл бұрын
I do all the steps on this video and gives me the same error? UPDATE: THE PROBLEM WAS FIXED. I ASKED GOOGLE WHAT TO DO AND LET ME KNOW TO PRESS AND HOLD DOWN THE STOP BUTTON FOR 5 SECONDS TO DISACTIVATE THE "INK MALFUNCTION" STATUS. IT WORKED! :)
@303electronics
4 жыл бұрын
One of the cartridges is bad or the connections on the pinter have tape or ink blocking the connection.
@303electronics
4 жыл бұрын
Thanks for sharing!
@shivetteg4308
3 жыл бұрын
holding and pressing the stop button worked for me too..
@campanitabonita69
3 жыл бұрын
Luci Anna C.D.S. thank you so much for the update! after watching so many videos your tip helped me and my problem is fix 👍🏼
@bloomingluci5429
3 жыл бұрын
@@campanitabonita69 I'm glad I could share the solution I found , also took me a long time to find out, I'm happy to hear it also worked for you! 👍
@gregcarter477
3 жыл бұрын
After cleaning both cartridge and you still have the same error more likely one of the cartridges has dried out I would recommend replacing both cartridges
@ogtrev570
3 жыл бұрын
I’m laughing, after a couple minutes of tonkering this actually worked
@303electronics
3 жыл бұрын
That's awesome!
@delmyr568
3 жыл бұрын
Both cartridges have to be installed!!
@The.frenchGuy
3 жыл бұрын
This is what actually helped me
@MrBob2212
3 жыл бұрын
So lame.. it was hard enough to find this black ink that WASN’T “XL”
@elleon_pro
3 жыл бұрын
OMG! I bought only black :/
@elleon_pro
2 жыл бұрын
Got it work when i boguht both inks.. one original and the other is not. Then the printer said that the inks were empty, but i solved it by ptessing the cancel button for few seconds
@Lorenczkayli
2 жыл бұрын
The answer i searched high and low for.
@aish531
4 жыл бұрын
ii did all the steps and still no luck maybe cause im missing the other carriages?
@elleon_pro
3 жыл бұрын
i think it's the issue i have only 1 ink and i got the same error.
@freath8076
2 жыл бұрын
Make sure you have color and black ink cartridge installed was my solution, it won’t work if you have only one. Which is stupid…
@extremecriticism
2 ай бұрын
Wow, thank you. You saved me a trip to Best Buy
@303electronics
2 ай бұрын
Great to hear! Thank you for the feedback.
@nkcubekosonjani5124
2 жыл бұрын
Do you need to install both cartridges?
@freath8076
2 жыл бұрын
Yes!!!!!!!!!!!
@palneve
15 күн бұрын
Thanks, works also for TR-4500
@cadamyfour9093
Жыл бұрын
Mine says this but the cartridges are all the way on the left and I can’t get to then
@kieran96cfc50
Жыл бұрын
im having the same problem, my cartridges are only about 6-7 months old but I havent used it for 3-4 months and now says to insert the black cartridge correctly, but my cartridges are clean, I dont really fancy spending £30 on 1 cartridge and it still do the same error
@303electronics
Жыл бұрын
Remove the cartridge, turn printer off then on, clean the contacts area om the cartridge and insert cartridge back into printer. That may help.
@jahbless4063
3 жыл бұрын
Worked after started watching this video 🤪
@303electronics
3 жыл бұрын
That's great! Thanks for sharing!
@juanzapata4942
Жыл бұрын
Is necesary both toners? i'm have only the black toner
@MrStevenLee
Жыл бұрын
I just picked up a used one and its giving me the 168A error code. This used printer only came with a color cartridge but not a black cartridge. Do I need to have and install BOTH cartridges for this to work? I cant seem to get around it. Both needed??
@susanhurst3292
Жыл бұрын
I'm having this issue now! Nobody have said anything, I google, even, read instructions still not working!
@MrStevenLee
Жыл бұрын
@@susanhurst3292 I got the ink cartridge that was missing. I haven't been able to install and move this process forward yet. I will get it done this week and let you know if this was the wall I needed to break through. I'm hoping this is it.
@susanhurst3292
11 ай бұрын
@@MrStevenLee ok, thank you
@dannizamora1327
4 ай бұрын
I only have the black one, it is necessary that I have both cartridges
@sudhirmajlekar9172
Жыл бұрын
I have canon E 4570 printer which have problem of support code 5050 . Please give solution
@neotonia
3 жыл бұрын
Watched this video like 20 times until I realized my black and color inks were mixed up
@303electronics
3 жыл бұрын
I'm sorry I didn't point that out, it is a common mistake and probably the first thing to be checked. Thank you very much for sharing. Glad you got it figured out.
@elleon_pro
3 жыл бұрын
Mixed? in which way?
@303electronics
3 жыл бұрын
@@elleon_pro , I think toner cartridges were mixed meaning that a color printer will have 4 cartridges and somehow one or few were put into wrong slot.
@elleon_pro
3 жыл бұрын
@@303electronics Thanks.. that's not my problem because i have only two slots and the ink is adaptable for just 1 slot. I have MX495. Thanks for your answer!
@عزيزالحرباوي-ب3م
6 ай бұрын
جيد جدا والله يعطيك العافيه اخوي ❤❤❤❤❤
@303electronics
6 ай бұрын
I appreciate your kindness. Have a great day!
@Garyallen55
2 жыл бұрын
Will it work with only one blk ink cartridge??
@303electronics
2 жыл бұрын
Hi. I'm not sure, but do not think so. I know HP printers with dual ink cartridge system allow to function with color cartridge, but not sure about black only. Doubt it.
@Garyallen55
2 жыл бұрын
@@303electronics ok yeah I have the canon tr4500.. And was trying with just the blk ink.. Still getting the 168a error
@Garyallen55
2 жыл бұрын
Looks like imma have to get the color as well
@Garyallen55
2 жыл бұрын
My bad.. It only works with both cartilages
@MrStevenLee
Жыл бұрын
@@Garyallen55 So I for sure need BOTH cartridges to get past this 168A error code? I only have color and pressing the stop button 5 seconds also wont work. Both are needed to work huh?
@RaquelCM25
6 ай бұрын
But, why is that both cartridges are not in the middle but in the right part
@303electronics
6 ай бұрын
From what I understand, the cartridge carrier does not slide over to the middle after you open the door? If that's the case, check the sensor tab for the door, it may be broken or jammed and therefore, is not sending the command to the printer that the door is open. You can first try opening the door, make sure printer is on, and tap on the printer's front area to see if the tab for the door sensor releases. Let me know how that goes. Thanks.
@ryanhill7318
Жыл бұрын
Thank you!!!
@miNx2.1
Жыл бұрын
Thank you very much, it works on my canon e480 ❤💙💜💚
@nikomahal
3 жыл бұрын
i cant get the arm to slide over ant suggestions?
@303electronics
3 жыл бұрын
Hello. Which arm is in the way?
@nikomahal
3 жыл бұрын
@@303electronics I actually fixed It. The arm where the printer cartridges were held was stuck. The issue was someone put in the color cartridge in wrong so it couldn't move. I ended up taking the printer apart and pulling it out (i tried to reposition it from what was visible but the angle was wierd. ) It's working now at least I got the scanner part and errors to go away. I haven't tried printing anything
@karlalewis1155
4 жыл бұрын
What if the ink cartridge is to the right and won’t move
@303electronics
4 жыл бұрын
In this printer, you can try manually moving the carriage unit that hold ink to. Unplug the printer, move the ink carriage to the center, remove ink, shine light into printer to see if t anything is out of place or if there is jammed paper or other object. If all is good, close the cartridge door, turn on the printer and then install ink cartridge. One at a time.
@yousefsaleh3765
4 жыл бұрын
Thanks bro
@elimitchell6147
2 жыл бұрын
I just broke my because pf this
@303electronics
2 жыл бұрын
I'm sorry to hear that. How,though???
@elimitchell6147
2 жыл бұрын
@@303electronics because it kept saying this after i put it in correctly. So i banged on it really hard and it shut off 😂
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