Learn how to fix the HP Officejet 6500a Plus e-All-in-One (E710a, E710n, E710s, E710e) printer when it doesn't pick up or feed paper, or you get an Out of Paper error message when paper is loaded.
Chapters:
00:00 Introduction
00:13 Reset the printer
01:50 Check for obstruction and the condition of the paper
03:48 Clean the rollers
05:17 Clean the paper pick rollers
06:34 Reconnect the printer and print a status report
09:08 Adjust the print settings in the print driver
10:17 Service the printer
The model shown is the HP Officejet 6500A Plus e-All-in-One Printer (E710n).
The steps shown apply to these printers:
HP Officejet 6500A Plus e-All-in-One Printer (E710n)
HP Officejet 6500A e-All-in-One Printer (E710a)
HP Officejet 6500A Plus Special Edition e-All-in-One Printer (E710s)
HP Officejet 6500A Special Edition e-All-in-One Printer (E710e)
More support options for your HP device are available at hp.com/support.
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This video was produced by HP.
Fixing Pick-Up Issues - HP Officejet 6500a Plus e-All-in-One Printer (E710n) | HP OfficeJet | HP
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