July 6, 2022, flight from Chicago to Warsaw. Planned departure time 5:15pm.
The initial delay was 2 hours. in the middle there were also 2.5 hours. The ticket showed the gate M15, the screens at the airport showed the M20 and the departure on time. My husband and I were the only ones to go to the M20, there are screens showing boarding to Toronto. Total confusion. LOT service appears and all passengers from the M15 and waiting passengers to Toronto and their service, all in one gate, approx. 500 people. There are 2 exits, so we are sure that one flight goes to A and the other to B. The screen is showing Toronto all the time because the system does not work or it freezes ... us there).Somewhere close to 7pm, microphones went out, I can't hear anything (a lot of us there). They start to let us on the plane, we don't understand whose flight they are checking in, because we can't hear anything. The man with the prominent voice starts to help. We already know that we are flying and Toronto is canceled. Bad luck, however, does not let us go this evening. They are turning us back from the runway because ground services have added us suitcases for another plane. It is 8:30pm and we are going back to the gate. Terrible. We depart Chicago at 9:45pm, after 4.5 hours. delayed. We landed in Warsaw in the afternoon. They did not put us under the sleeves and we had to change to the buses on the airport apron. Adventure as much as for one trip. The LOT service was nice and they took care of us very well, even sandwiches at the airport were organized for us.
6 lipca 2022, lot z Chicago do Warszawy. Planowany czas odlotu 17:15.
Poczatkowe opoznienie bylo 2 godz. w trakcie doszly jeszcze 2,5 godz. Bilet wskazywal gate M15, ekrany na lotnisku pokazywaly M20 i odlot o czasie.Ja i moj maz jako jedyni poszlismy do M20, tam ekrany wyswietlaja boarding do Toronto.Totalna dezorientacja. Pojawia sie obsluga LOT-u i wszyscy pasazerowie z M15 plus czekajacy pasazerowie do Toronto i ich obsluga, wszyscy w jednym gate ok. 500 osob. Sa 2 wyjscia, wiec jestesmy pewni, ze jeden lot idzie do A, a drugi do B.Na ekranie caly czas pokazuje Toronto, poniewaz nie dziala system lub sie zawiesil... Minela 19, wysiadly mikrofony, nic nie slychac (duzo nas tam). Zaczynaja wpuszczac do samolotu, nie rozumiemy czyj lot odprawiaja, bo nic nie slychac. Pan z pokaznym glosem zaczyna pomagac. Juz wiemy, ze to my lecimy, a Toronto odwolane. Pech jednak nas nie odpuszcza tego wieczoru. Zawracaja nas z pasa startowego, poniewaz sluzby naziemne dodaly nam walizki przeznaczone do innego samolotu. Jest 20:30, a my wracamy do gate. Koszmar. Z Chicago wylatujemy 21:45, po 4,5 godz. opoznieniu. W Warszawie wyladowalismy po poludniu. Nie podpieli nas pod rekaw i musielismy sie przesiasc do autobusow na plycie lotniskowej. Przygod az nadmiar jak na jedna podroz. Obsluga LOT-u byla mila i zajeli sie nami bardzo dobrze, nawet kanapki na lotnisku nam zorganizowali.
Негізгі бет Flight Chicago - Warsaw LOT PLL
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