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Are you a company that markets, sells or supports on instant messaging platforms, webchat, email, and SMS? It’s time to free your teams from juggling channels. Unify customer communication on an omnichannel business messaging platform like respond.io. This video gives you a glimpse of our advanced features and tools such as Workflows automation, Messages Module, Broadcasts Module, and more to improve customer communication experience for your agents and customers.
For practical tips to grow your business over messaging:
Chapters:
00:00 What is respond.io?
00:19 Consolidate Contacts in an all-in-one Messaging Platform
00:39 Automate with Workflows
01:39 Shared Inbox for Agents
02:43 Team Inbox & Custom Inbox
03:03 Dashboard & Reports Module: Track team performance & workload
03:45 Broadcasts: Send bulk messages
04:35 Create Drip Campaigns & Trigger Event-Based Messages
About respond.io:
Respond.io is the no.1 business messaging platform that connects contacts from any channel to every team. The platform allows customers to message you via any channel and provides a 360° view of every team in the company. Our mission is to improve the relationships between businesses and their customers, making business chats as easy as chatting with friends.
#Respondio #BusinessMessaging #GetStarted
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