What type of difficult client have you dealt with in your business?
@harrytinker2328
7 ай бұрын
This video is rich with wisdom and good advice.
@handymanjourney
7 ай бұрын
Thanks bro!
@lighthousewindowcleaning8665
6 ай бұрын
Rather than apologize when a customer complains Try saying thank you. It will elevate you to a higher level. I’m sorry, is it admission of doing something wrong which is not always the case. “ Thank you for that suggestion, I can apply that to my next project“ It works great
@handymanjourney
6 ай бұрын
Love it!!
@jaychristopher4167
2 ай бұрын
Don't ever apologize.. Nothing good will come of it and they'll use it against you
@danstheman33
7 ай бұрын
Never apologize unless you've actually done something wrong. If you have done something wrong, then absolutely, be honest in all matters. But don't take on the burden of guilt or responsibility for something that should not be yours to bear.
@handymanjourney
7 ай бұрын
thanks for your comment!
@ronmoretti7156
7 ай бұрын
Well done and Great advice! I’m planning to start my own handyman business in the near future. You would make an awesome mentor 👍.
@handymanjourney
7 ай бұрын
Awesome brother! I am so glad I could help! I always love talking! You can set up a free call at handymanjourney.com/coaching. Thanks bro!
@mlesquib
7 ай бұрын
Allen, I'm in the FB group and live on theEast coast. looking at your website and I don't see prices on their. Did you have them removed? If they increased your conversion rates and chased off the looky-loos, wasn't that a good thing? I know other trade services are moving more in the direction of online automatic quotes and bookings and it's working well for many. What are your thoughts and experience?
@handymanjourney
7 ай бұрын
Yes we have seen it has taken away a lot of the looky loos. We have our minimum on the website
@b.michaelbrown1117
7 ай бұрын
Right on time!
@handymanjourney
7 ай бұрын
I am glad this was helpful!!
@4cornershike51
2 ай бұрын
Yne absolutely easiest and fastest way to have someone call you back is to text or leave a voicemail saying "Hi, it's (your handyman name). Give me a call. It's important." That's it. Do not add anymore words. If it's a voice mail, just say it in a casual tone. They will call back as soon as they can. This method can be used for pretty much every human on the planet.
@mikehinkens4823
7 ай бұрын
Well said
@handymanjourney
7 ай бұрын
Thanks bro!
@NFTMule
6 ай бұрын
Haha i love the video. Im assuming its your wife 😂 i bet filming those scenes were fun
@handymanjourney
6 ай бұрын
Yes definitely! They were fun!😂
@whysprs
7 ай бұрын
Had a client this last week that i fired. Was making accusations amd talking down to me like I was stupid. Smh i told him we was done, and he was still non stop for 2 days strait blowing up my phone with texts. Luckily I use google voice so just dropped his number into the spam folder. Ended up eating some of my cost over the past few weeks with this guy so I was done after he wanted so much more for no more pay.
@handymanjourney
7 ай бұрын
Way to stand up for yourself!💪
@homedetails
7 ай бұрын
😆 Toolbox of patience
@handymanjourney
7 ай бұрын
Thats in the way back of most toolboxes, you may need to dust it off! 😂
@alastairfinn1305
7 ай бұрын
Just before you fire a bad client put some fish in the open cavity in the curtain poles. 😂😂🤢🤢
@handymanjourney
7 ай бұрын
😂😂😂😂😂 that's a whole nother level!
@alastairfinn1305
7 ай бұрын
@@handymanjourney took her months to discover where the smell was coming from. Shouldn’t have need such a dick. We do things different in Scotland .
@alastairfinn1305
7 ай бұрын
Shouldn’t been such a dick, took her months to find where the smell was coming from. We do things different in Scotland.
@jerrydick5664
7 ай бұрын
Sounds good. However the majority of what you say to do to handle this is too little too late. Example, you won't know the client is a pis until after you get there and start the work. You suggest getting ahead of this. Not possible.
@handymanjourney
7 ай бұрын
It is possible, as time goes on and you deal with more difficult clients you can start pinning certain characteristics and learn to set up boundaries to avoid these types of people! Keep on keeping on!
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