A more challenging healthcare mock call: kzitem.info/news/bejne/lnmvwHl6pKWCY3o
@fortunar23
Жыл бұрын
..?.....?....?.?........ 😊😊😅😅😅😊😊😊😊😅😅😅😊😅😊😅😊😅😊😊😅
@urbabygurl29
3 жыл бұрын
I love your videos . I’m Mexican-American . I work for a DME provider . We have a big team working from the Phillipines and they are the nicest most professional team I worked with . Love how you explain and are honest on what to expect. Irritated patient / customers will be intimidating at first but with practice we can turn that angry client to a happy one without having to connect them to a manager . Unfortunately, something that some don’t discuss that happens is , sadly, some Americans are racist . They will say rude remarks saying “ I want an American not you “ or “ I can’t understand you . Speak clearer “. Please don’t let these nasty comments get to you. Unfortunately, America is divided . However, I help my team. When I find out the person in my line was rude to someone in the Philippines ,I make it clear that we don’t tolerate anyone to belittle our staff based on color/gender/ethnicity. We pride in having a professional team working from the Phillipines to help our customers even though they are not Americans. Filipinos are so hard working and I respect all the effort they put in to work for American companies . Please know we do appreciate your help ❤️❤️❤️❤️
@myspanishdiary
3 жыл бұрын
UH-MAZIN'!!!
@bernalizabarnido3547
2 жыл бұрын
😍🥰
@kenshinhimura4604
2 жыл бұрын
Filipinos will love u for that comment
@jesterarcita41
2 жыл бұрын
Filipinos are very appreciative and i really appreciate you saying that. Thank you.
@eliezermexicanimation
2 жыл бұрын
I have a interview but I think that I am not ready to get involved agressive clients even if the call are supposed to be make appointments
@camilleanncucal6388
3 жыл бұрын
"The harder it is, the more you're gonna learn the better experience you're gonna get." I LOVE THIS!❤
@renatonazarenoiii8248
2 жыл бұрын
ang lupet m naman idol parang native speaker k n
@rainermacusi9017
2 жыл бұрын
A wisdom from a very blessed person Candice!
@jesterarcita41
2 жыл бұрын
I love you too.
@mykeswaggins9330
2 жыл бұрын
thats what she said
@elinethgastardo5812
2 жыл бұрын
Im a newbie here & been hired under health care. It helps me a lot to have an ideas 🥰 thank you
@yourstruly.ilawngtahanan
4 ай бұрын
11:58 who's still watching this video this May 18th 2024? I came across here because the account that I will be handling will be healthcare account under medical supplies category.. thanks for this video.. a very big help.
@Almera_
7 ай бұрын
Words cannot express how grateful i am to have you as our guidance for this industry. I just passed the online assessment, final interview and validation account. I still can't believe that i did it well even tho im nervous and not so fluent in English but because of your videos I've learned to trust myself. Thank you so much sheina! You deserve all the good things. To all applicants just don't give up to reach your dreams, i know it's not just easy but if you will just practice on improving yourself and consistent on it then everything will follows.
@abish6
3 жыл бұрын
I started working at healthcare services and this is my first bilingual job and omg this is the best desicion I could ever take, your videos were so helpful to me and I am pretty sure they will also be for new workers in this industry. who hasn't worked at a call center? I think you should have more suscribers because what you do is priceless, you dont know how many people you are helping with this. Greetings.
@corazonesoterico
2 жыл бұрын
Why are these jobs bilingual ? I was contacted by a insurance call center in a Spanish speaking country yet they conducted the interview in English
@love080805
2 жыл бұрын
…1 week in the call center …I’m struggling a lot 🥴 best decision I have made for my…
@sophiabicolana28
Жыл бұрын
She's so amazing
@jheckmarte4348
Жыл бұрын
mhrp b?
@juliematias924
2 жыл бұрын
"The harder it is, the more you're gonna learn the better experience you're gonna get." don't shy away this challenge. i do love this line ...i love watching ur videos honestly i learned a lot as newbie in retail n now in a health account :*
@ReishaHeartilly
Жыл бұрын
❤
@arissinaluhan3381
3 жыл бұрын
Fantastic It's goosebumps whenever candice opens her mouth to cater the customer, It' displays her natural approach to take call way back her calls.
@aakashbutke
3 жыл бұрын
You are the only youtuber I have found who never ask viewers to like share comment subscribe, only focused on quality content. 🔥🔥🔥🔥🔥
@QtqtGaming
3 жыл бұрын
True
@annalynepadrid6929
2 жыл бұрын
I passed my final interview!!! I can't thank you enough, you really are a great help:D
@lovelee025
3 жыл бұрын
I'm with health care account for 5 years,I swear this video is really a big help! I love your videos.
@oleajueper5951
3 жыл бұрын
Pls upload more about healthcare I just got hired recently in a healthcare account thank you appreciate all your efforts 🥰
@SamSon-co8mr
Жыл бұрын
Since from the beginning, I watched your videos when I don't have any experience in bpo. From Retail account to travel and booking. I'll be having my training soon for healthcare account. Thanks for all the tips and advices. You're the best!
@rainfain7795
2 жыл бұрын
I've been watching you since my initial interview, you really helped me!!! I just got a call awhile ago about my job offer, I'm on a healthcare account and I was actually expecting that this will be hard. This is my first job so I'm quite frightened to what could happen to me, if I'll be able to survive lol. But I'll keep watching your vids, not only you're helping us but your voice, your accent, are just so angelic. You could put me on sleep by just talking hahahaha Anyway, more healthcare account tips videos to come!!! We love you!!!
@aldinotaku
Жыл бұрын
Hi. How is it working in a healthcare account so far?
@TheAspiringCentenarian
2 жыл бұрын
This really helps a lot! I was a non-practicing RN who got diverted mainly to financial CSR for almost a decade. I was only able to work in the local clinical setting just for 6 months last year, and now I'm joining an inhouse US healthcare account. It totally is a different kind of mountain to trek, but the info you gave serves as a great guide or overview. You are the best Pinoy call center vlogger, I have to say. More power to you!
@maricelpielago7880
Жыл бұрын
I totally agree❤
@taylorharithvlogs5405
2 жыл бұрын
our previous account has been dissolved and we are about to be reprofiled for an healthcare account (facilities and professionals) We will be starting our training next week! and I am so excited with it! Actually this is my first healthcare account and hopes this is just simply as my previous account which was the order status department 🙏🥰 I just wanna thank this lady for helping me a lot with my first ever account in the BPO industry! Your videos really helpful for a first timer like me🙂 Time flies so fast! in just one snap, I didn't even noticed that I have already get through it!🥳 And here I am again watching your vlogs for another account to be handled by me soonest!🥰
@maryr7571
Жыл бұрын
you are an ANGEL for doing these kinds of videos for aspiring BPO professionals. Thank you!!!
@melissarodriguez4683
3 жыл бұрын
Hello i just want to say thank you i already got the job, i pass the nesting process, your videos are pretty helpful for us !THANK YOU SO MUCH!
@jrnp2498
2 жыл бұрын
Thank you so much, Sheina! I passed my final interview and mock call for the healthcare account. I would definitely binge watch your videos for my upcoming training and will never skip ads. Love lots! 💖
@jeantv5129
2 жыл бұрын
What are the possible interview questions when you are assigned in healthcare account.?
@allanbalbin981
2 жыл бұрын
@@jeantv5129 same here final interview na ko HEALTHCARE account sa concentrix diko alam gagawin ko
@rhomzkietfttv5571
2 жыл бұрын
@@allanbalbin981 Kumusta ang work mo sa CNX?
@peachypink5576
Жыл бұрын
I'm really having a hard time om my training for a healthcare account and this video really helps me a lot to understand what really happens during calls. Thank you, Kwestyon!❤
@doctorstranger4178
2 жыл бұрын
Ahmm... Update.. THANKS TO YOU OF COURSE 💖 I got hired last month under health care account but the training started the week before last. And where currently practicing for PROVIDER VERIFICATION and the first example you had. I wish you make a mock call FLOW for health care acc. Providing DOS and donts to not violate HIPPA AS WELL
@AshNonokPlays
5 ай бұрын
I've work at a Member Engagement Specialist but outbound. We are the ones that set clinical appointments for members to make it faster and make sure that the psychiatrist their having an appointment with is an affiliate with our insurance.
@keisharesma1792
3 жыл бұрын
Thanks for the additional tips. Im currently on my training on healthcare account under member services. We do have lessons but its really nice to have a general knowledge about healthcare. Thank you!!
@claravelasquez2187
2 жыл бұрын
Where can I apply if I want to be in a healthcare account?
@dyeninalibut3025
9 ай бұрын
I love how you make calls, your accent, clarity, tone are exemplary!
@JustJess617
3 жыл бұрын
This is fantastic! I'm from Colombia and recently I got hired in a healthcare account , so please teach us more about it, I would appreciate that, thanks!
@james2356
2 жыл бұрын
Hi , I'm Colombian too , en qué empresa trabajas ? Yo voy a viajar y quiero trabajar . It'll be my first bilingual job too .
@lala-no6hn
2 жыл бұрын
Hola paisana 😀 como te ha ido? Quisiera trabajar en un cc de salud pero no sé si es más duro q uno de uno de servicio al cliente comercial. De solo pensar que me van a gritar más en salud, me hace querer no intentarlo 🤣
@JustJess617
2 жыл бұрын
@@james2356 Trabajo por medio de Atlantic international BPO, si deseas te puedo recomendar😊
@JustJess617
2 жыл бұрын
@@lala-no6hn Paisano, creo que encontrarás personas muy amables y otras no tanto, pero si amas el customer service te va a encantar!
@lala-no6hn
2 жыл бұрын
@@JustJess617 lol ay discúlpame paisano. Déjame yo busco más info sobre salud a ver si me le mido. Si si, te escribo por acá pero aprovecho pa preguntarte horarios, si es en casa o no y pago. Pues mira que si me gusta ayudar a las personas y por eso pensé en salud pero creo que la gente estará cargada emocionalmente ...y es comprensible porque están enfermos o sus familiares...tons algo me dice que me van a gritar mucho 😔 y como soy amable tons 💔 el doble.
@kimwellilagan
11 ай бұрын
I just got my first bpo job yesterday. During my application I always watch your video so I can get tips from Initial interview to final interview specially the mock calls. And I just got the job for Healthcare account. This video helps me to understand what I'm about to face before I even start training. Thank you
@johnalo-sweeney8031
3 жыл бұрын
. you are right on the money.from somebody like me who has 25 years on medical and dental field.thank you so much
@justinezacarias4864
3 күн бұрын
I just have the mock call virtual interview right now, I think that I didn't passed the mock exam because I didn't get the name of the client/patient,date of birth. I'm a fresh graduate without any background knowledge in BPO industry, well I learned today and that is what I need, so that I can be better for next interview 😁 thanks for this tips Ma'am!
@ayeaye-pn9tf
3 жыл бұрын
Hi! I was re-profiled to a healthcare account and I don’t have any experience yet. I’m going to have another assessment later today I hope I pass this time. I still have a lot to learn about the bpo industry and I’m glad I get to stumble upon your channel. Just this single video helped me learn a lot and I’m planning to watch everything!
@edcelfaigmani4962
Жыл бұрын
How was bpo you work with?
@ellapajudpod4155
3 жыл бұрын
HI ATE! Because of your videos, nakapasa po ako sa concentrix and training ko na po tomorrow. Sana po makagawa kayo ng videos regarding sales call or how to sell a product and close a deal. Super need ko po ng tips nyo, sana po ma notice nyo ateeeeee, thankyou so much poooo🤗🥰
@gracey_bun
3 ай бұрын
Do you still work there po? Kamusta na?
@elcontenidoVS
2 жыл бұрын
You do not even imagine the favor you're doing to the call center industry. Thanks a lot.
@marysese2528
2 жыл бұрын
Your videos helped me a lot to get in here. Today is my 2nd day of training. And I hope we will pass this upcoming mock call!
@elpediojr.muanag6685
Жыл бұрын
What company you are working ?
@marysese2528
Жыл бұрын
@@elpediojr.muanag6685 TP!
@Avie685
2 жыл бұрын
Hi! I am assigned in a healthcare account and I'm really clueless😥 It makes me nervous since everything is new to me. I'm really thankful for this video, it is very helpful and it gives me a heads up😊
@2tgstjb585
11 ай бұрын
Thank you so much to this! I just got my J.O last week and I will start my training next week. Healthcare account has assigned to me and I really do want to learn about this. Thanks for sharing informations. God bless!
@iamcolian
3 жыл бұрын
Omg. This is so relatable and all these are true most especially when providing accurate information and HIPAA. I work with one of the most well known insurance company in the US. I am speaking with providers. Thank you for coming up with this video.🙂
@jokerseal4
3 жыл бұрын
My training started on Monday, I'll be working with providers as well and I have no cc experience! Any advice?
@itsmedion_129
3 жыл бұрын
Accuracy and HIPAA 👌🏼
@akosikriziapaula
2 жыл бұрын
What's HIPAA?
@amysantos7691
2 жыл бұрын
hi. is it bcbs ? providers ?
@charmm2320
2 жыл бұрын
I had been out of bpo for 6yrs and now I'm back. From 2yrs exp of customer service now I'm hired for a Healthcare account. My training will start on monday and I'm quite clueless. I'm glad to see this video of yours. Now I have a glimpse of HC account. Hope I pass the training.
@M_C_G_I
Жыл бұрын
hows your healthcare acct. expi? update pls.
@aubreysanchez6547
2 жыл бұрын
Thanks for all the advice you are giving to your viewers, i am so glad that i run into your KZitem channel while searching for a interview videos about call center your voice is so angelic sometimes i do watch some of your videos before i sleep it might help me improve my english skills and your voice sounds like an asmr as well thats why i do watch your vids before i sleep❤️
@user-bo1fs2hf7d
3 жыл бұрын
Hello ma'am! I just discovered your channel and just subscribed. I passed my final interview for call center agent and I can't wait to start my training. Your videos is very helpful and thoughtful thankyou for sharing! ❤️
@alexisaleisterreyesrazon6441
2 жыл бұрын
Thankyou so much for this it will help me a lot , I was assigned to a healthcare account in Concentrix and my training will be started on the next 2 weeks. I admit that I'm quite nervous because I'm a newbie but I will practice these scenarios everyday until I make it :)
@jennylynycong7770
2 жыл бұрын
How is it?
@MariaLuzetaVlog
2 жыл бұрын
Update please 🙂
@floridalenonato6996
2 жыл бұрын
Thank you Candice! this videos helping me so much🤍 Tommorow is my 3rd week of PST training in healthcare account, and we have a live calls with our clients . HOPEFULLY i can pass 😊 wish me luck 🙏😊 HAVE A GREAT DAY AHEAD!
@theyhule_0832
2 жыл бұрын
Hi Healthcare account din po ako lastweek of november training kopo , mahirrap po ba ang healthcare account
@danmillenas1347
9 ай бұрын
one of the most challenging account, been working on this field for nearly 3 years, i find it very interesting and educational,
@dennisramos4915
2 жыл бұрын
your videos are such confidence booster especially to newbies like us. your. vids are worth it to watch thank you!
@Aries-2626
2 жыл бұрын
I've been watching your videos in 2x speed and you sound so much intimidating 😭😭 Thank you for sharing informations for free! I appreciate it. You're also really pretty!!
@riclovenvisitacion9237
2 жыл бұрын
Hi Shiena! I'm really thankful that I found this video. it was my communications training 2 weeks ago and I'm anxious for days knowing this is my first time working in a call center. Two days before my training this video was uploaded and it really helped me a lot, next week is our nesting period. The anxiety is still there if I can pass or not, hoping I can pass this.
@zayrabuentempo7339
2 жыл бұрын
what company?
@zayrabuentempo7339
2 жыл бұрын
@J DUBLE okay I will send now
@zayrabuentempo7339
2 жыл бұрын
@J DUBLE check mo sa message request mo nag pm ako
@zayrabuentempo7339
2 жыл бұрын
Zayra Brezuela
@riclovenvisitacion9237
2 жыл бұрын
@J DUBLE I'm in a 3rd week of production now hehe
@azmyellaamadore3983
3 жыл бұрын
I'm currently waiting for my final interview and your videos are sooo helpful💗
@roseann7034
3 жыл бұрын
Today is the beginning of our PST training. Thank you for this
@nftkaizhie5180
Жыл бұрын
I got in under the healthcare account, and my training is very near. I've watched this video a couple of times and the knowledge that you shared have retained in me. Thank you so much for sharing your brain to us, newbies and other classes. You deserve more of subscribers! Take care always and may you enlighten more people.
@Kwestyon
Жыл бұрын
Thank you. That means a lot!
@sarahmaeletrero2738
3 жыл бұрын
I've handled member and now I'm in Provider E&I and this is accurate members applying so many dramas rather than providers -_-
@TheVikramJoshi
Жыл бұрын
I do manage IT OMNI solutions for UHC but was unaware about the business side, your videos are helping me understand better the "why" part of my work.
@lexismagallanes619
Жыл бұрын
This was really helpful! Passed initial, assessment and final interview with all the information provided here. Understood the basics and was guided with this. Thanks a lot!
@Kwestyon
Жыл бұрын
Congratulations!
@lexismagallanes619
Жыл бұрын
@@Kwestyon Thank you for inspiring us! God bless and more power!
@brancynthlirazan
3 жыл бұрын
Hello there! I just wanted to thank you for all the tips you are sharing in this platform. I made it! Love lots! Stay safe and God bless you and your family always.
@jaynathonyylagan234
3 жыл бұрын
Glory to God and thank you Kwestyon dahil sa mga vlogs mo po natuto ako ng libre :) Start na ako ng sept 28 :)
@alyssabacatano
Жыл бұрын
Ateeeeeeee, you're so beautiful especially when you have no makeup at all. Your voice is soothing and relaxing to listen to. You explained better and detailed. Thank you so much for this, it's a bigggg help especially when I'll be starting to have my training next Monday. Please pray for me to pass it. Good luck also to those trainees out there.☝️😭
@marymarangelajalandoni7103
3 жыл бұрын
Yah i work in a The Same LOB, and i like this knowledge and innovation to provide with New pips to A BPO
@MariaLuzetaVlog
2 жыл бұрын
Tips please same account
@maryangelicaperfecio4362
2 жыл бұрын
I'm having my interview tonight with the healthcare account, so I'm watching this right now. I hope I get in!
@meow5274
2 жыл бұрын
GRABEEEE KINAKABAHAN AKO. nareprofile ako from walmart to healthcare account (alorica) tapos uulitin ung final interview at malamang ganto yun 😅 thank u so much po kwestyon. hulog kayo ng langit hehe gagawin ko best ko para di mangarag bukas
@kristelleannegarbanzos7171
3 жыл бұрын
Tried applying in the call center industry for the first time and it was a success. I made it! All thanks to you po 💓
@charlieandreese4046
2 жыл бұрын
I love your voice, sounds natural and easy to understand as well. I'm planning to apply to a healthcare account for a couple of months now. However, I'm not yet sure If I could be able to handle it, as I don't consider myself as a tenured agent in BPO. I've been an agent for a local account for 4 years and I desire to step up my game. Hopefully, I can decide on which account to choose with the help of your videos.
@edwinrivera1815
3 жыл бұрын
I'm improving a lot with your videos believe me I everyday whatch one and I shadow them it's very useful for me your channel aside that I'm learning new things with each video. Thanks.
@AndresLopez-yu1jh
2 жыл бұрын
Wow I need more from you and ur videos . Awesome. Havw been a GREAT HELP. BLESSINGS FROM CALI COLOMBIA CONGRATS🥳👌💪👍‼️
@ceejrpm1798
2 жыл бұрын
I'm a Legato employee I was hired last march 2021 it's my one year working here I've been watching all your videos even before I applied as an agent.
@colinnerivas9573
2 жыл бұрын
hello po, any tips sa hiring process ni legato especially assessment and final interview? thank you!
@edmarcachuela4600
Жыл бұрын
Thanks for the advice, Ms. Sheina 💖. Today I have my training for the healthcare account, which would be my second BPO account. You have taught me a lot. New subs here as well. GOD bless you more po! 🙏😇
@Kwestyon
Жыл бұрын
Thank you and congratulations!
@aldinotaku
Жыл бұрын
Hi. How was training? Are you in prod now?
@jasminnwoods90babe
2 жыл бұрын
I just passed the interview and getting pre employment paperwork and requirements out the way. Just awaiting to start training and pray I make it through! If this job is meant for me I will !and I do believe this id
@jasminnwoods90babe
2 жыл бұрын
*is
@RhenhartLosaria
3 жыл бұрын
Sheina is such a beautiful woman. I love the hair color she looks like american. Smart and Beautiful.
@martintolentino4300
10 ай бұрын
Im working for all that you role played the equipment ,medications,insurance ,provider,authorizations ,member and alottt im cryiiiing because im just a traineeee
@Beansprout.2131
Жыл бұрын
Im so glad I found your channel. I love how you explained every detail. Your voice is beautiful. I can listen to you all day.
@rayanjeydelemos2417
Жыл бұрын
My first time in BPO , and I'm handling healthcare account-dental
@rhomzkietfttv5571
11 ай бұрын
Mahirap po ba Sir?
@cherryroseespina4218
2 жыл бұрын
My friend suggested that I watch your videos to have some idea for I will start my work on monday with a healthcare account and yes this is a highly suggested vid, you're a very good teacher. Thank you for the ideas.
@juvyjeanauditor7349
2 жыл бұрын
I always watched your video maam.. I love the way how you pronounced..everytime nawawala yung confidence ko sa sarali tinitingnan ko lang mga video niyo.. I applied some BPO company but I failed.. Maybe I just have to practice more and build my self confident.
@paulandreypasatiempo6539
2 жыл бұрын
I just got this Job Offer with this Account yesterday. Thank you for this video.
@jaysonlim-it-ursaiz3104
2 жыл бұрын
Your voice is soothing. Its making me feel relaxed. Thanks for the effort in making these videos
@diencarloaltaya620
3 жыл бұрын
8 months in a Healthcare Acct. thanks to your vids💖
@MariaLuzetaVlog
2 жыл бұрын
Any tips
@jahanzeilabregana7792
2 жыл бұрын
Thank you so much Ms. Sheina for all your tips .. I just hired on a BPO Company and my account is health care .. hope I can pass my training 🥺 Your videos really help me a lot from initial, assessment and final interview ❤️❤️😘 Salamat kaayo God Bless you more 🙏🙏🙏🙏
@darlenebulibuli5284
2 жыл бұрын
Hello is it EXL company?
@jahanzeilabregana7792
2 жыл бұрын
No .. it's TP
@janemarypepito4884
2 жыл бұрын
@@jahanzeilabregana7792 ilang months po ang training niyo?
@epoymercado8215
Жыл бұрын
Thank you so much , Madam . Grabe po kase wala akong experience sa BPO . Sadyang nanonood lang ako sayo palagi tapos sakto napunta ako sa healthcare acct . Thank you po and Thank you Lord . For medical na po ako hihihi and soon start na sa training .❤🎉😊
@johnrafaeltolentino7995
Жыл бұрын
Hi! Thank you for this helpful video espcially to us newbies in healthcare account. As of the moment I'm waiting for a call for my final interview under a healthcare account! I'll return once I get the JO
@johnrafaeltolentino7995
Жыл бұрын
OMG! THANKS FOR THE LIKE
@marygracevillamor5786
2 жыл бұрын
Hi! I'm a newbie. Can you please make a video for Food delivery account. I'm gonna start my training this week. You really helped me a lot to passed. Thank you sooooo much! More power on your channel. Keep it up ❤️❤️❤️
@FedericoMortera
4 ай бұрын
This is very helpful.. I worked as medical health insurance claim processor, but I will be working soon as CSR voice for health care account. Truly indeed, there are LOTS of terminologies on this account..it really take time to familiarize them.
@MAAU-tz1yc
2 жыл бұрын
I used to work for a healthcare account, however, I was transferred temporarily, I had been there for 4 months and the calls were really easy, I hardly ever ran into an irritated person, perhaps it is because I did not talk to customers directly but physicians, receptionists etc etc, I rather stick to retention or customer service though
@mariahpates6298
2 жыл бұрын
I passed my initial and final interview because of your videos miss Sheila..unfortunately,as I was signing my contract,the recruitment talked to me and told me that my educational level didn't meet the basic requirements.it was a heartbreaking for me as I passed all the assessment needed.
@nicolecabesas9572
2 жыл бұрын
Oh. Haven't they checked beforehand your background/resume? that's irreponsible of them
@shernahurboda2810
Жыл бұрын
Same. That was happened to me before. I passed the assessment, berlitz, versant, initial and final interview but right after the JO they told me that they cannot able to accept me because I am not a shs graduate😢
@aaae.yoonchoi
2 жыл бұрын
It is true that handling Providers is more advisable for me, because you are handling professionals and not much emotionally attached.
@ezelmaeolores6093
3 жыл бұрын
Hi po..Ive been watching your channel for the past week getting ideas how to answer call center interviews..and..I got in! Thank you so much!!
@arnoldcoquia1902
2 жыл бұрын
thank you so much this is very helpful . I'm actually trying to apply to an health care account and im checking for tips and a little knowledge this actually helped me a lot. God bless
@albertbulilan7263
3 жыл бұрын
Great! This is what I am looking for Candice😭 Thank you for this ♥️ Keep it up! Keep safe and God Bless 🥰
@collinshera9670
3 ай бұрын
First of all, I just really want to say thank you for the guidance and insights that you provide when I'm still practicing for my initial and final interview and specially for the versant🥺 and right now I'm very happy that i got hired in the bpo company and right now I'm currently under training in an account of HC, and yeah I'm here again trying to gain more information and guidelines. Once again thank you very much ate kwestyon
@charee4935
2 жыл бұрын
Her voice❤❤❤❤ it’s like im watching the good doctor🙂☺️
@mikemagic8489
3 жыл бұрын
Interestingly, your videos are ALL worthy to binge watch. So informative and accurate! I love you already. New subscriber here! Please keep it up. You truly helped a lot with your platform. God bless you..🙏🏻🙏🏻🙏🏻
@franchesca1317
Ай бұрын
I'll start nesting next week in a health care account and I found this video just now😭 is ok though, with this I'm able to see how much I had leaned so far🎉
@camillesimbulan5111
3 жыл бұрын
Hi, may I request a content with regards of the Q&A about Pandemic. Mostly, the usual or basic questions in a call center no longer accomodate. Mostly the interviewers focus and observe your english speaking on how you will deliver it well, they challenge your communication skills and probably they test you if you are aware of what happening right now in this time of pandemic. And, I wasn't prepare in my interview so I failed. Hopefully, I can pass this next interview 🙏🙏🙏
@michellenato5632
2 жыл бұрын
Hi! I'm so grateful for all the tips on your videos. I was hired as a Customer Service Representative for International Travel Account, thanks to you . I don't have a BPO experience and tomorrow I will start my Orientation. Can you please help me what will be the Mock Call samples for that account?Thank you so much Ms. God bless 😊😇
@trinabares8767
3 ай бұрын
You are good. And you do have a soothing voice. I bet you can sing as well. ❤
@robertpineda9063
2 жыл бұрын
The best mock call I've seen so far. Great job!
@divinegracelabrador7583
2 жыл бұрын
Can't wait for the part 2 of this content. Thank you do much for this tips. May God bless you! 😊
@jeanyfergasig8438
2 жыл бұрын
We'll be having our final graded mock call on Monday, and here I am hoping to get the knowledge and techniques you miss have. Hoping I'll pass my final mock call😭
@jasgguevarra7842
3 жыл бұрын
Ate sheena can you also make a video for collections? Alam ko po na sabi nila easy account lang yun pero as a newbie gusto ko sana makapanuod ng tips for collections how to ba an effective collector haha salamat (tips na galing po sainyo) btw, salamat sa mga videos mo dahil sayo na hired ako sa first call center company ko atlast haha salamat sayo lagi kita ni rerecomend sa mga kaibigan ko na panuorin mga videos mo kasi it really helps a lot. Bless you
@rainermacusi9017
2 жыл бұрын
Please do more scenarios and complex situations, im waiting for your next video for more health care account, i badly needed this, i already in my training 4 days ago, and i wanted to learn more about this account how to help the sick people and the people who really need a professional assistance, You're 4 examples are very helpful to me, so please do more as i said, and Candice thanks a lot! I really appreciate this video! God bless you always! 🙏💕🌹
@felyortega01
Жыл бұрын
I'm here for your videos 'cause i got hired from a bpo under health care account. It's my first time in bpo and i have no idea at all. Thankyousomuch💚
@maximenia9361
2 жыл бұрын
Super Thank you po sa mga videos nyo Ma'am today po nagka job offer ako sa healthcare account ilang beses ko po pinapanood mga videos nyo. Thank you po
@abigailelainem.ybanez3698
Жыл бұрын
First time in call center world and also my first ever account was health care. My training starts next week. Pray for me hihi. And to all first timer customer service representatives out there, God bless! And thankful to this KZitem account because I've learned a lot and it helped me also pass my initial to final interview ☺️😇
@rocheleest1025
Жыл бұрын
how can you pass the mock calls??
@abigailelainem.ybanez3698
Жыл бұрын
@@rocheleest1025 I'm not done with mock call yet. Sa language palang po kami and brief background of the country
@melissacepeda1341
Жыл бұрын
I am also a beginner and my training starts this upcoming Monday. Doing some research and practices to pass the training 🤞
@ajc448
3 жыл бұрын
Thank you..your content is very informative and helpful especially for people like us who doesn't have enough bpo experience or aspiring to work in a bpo companys.
@binneulbin
Жыл бұрын
TYSM i just entered a job and your channel came in handy, your videos are sooo easy to learn from
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