What you need to know is this. The files are stored here by default in windows 10. Cut and Paste into File Explorer change the user to you user name.. ie in this example cut and paste but replace bob with your username, Notice bob is in two places. C:\Users\bob\AppData\Local\Microsoft\Windows\INetCache\Virtualized\C\Users\bob\Web Note you can avoid this by changing permissions in IE and before you record anything go to "local" and browse to set your own folders. Then do a test to make sure IE will allow you to save in the new location you set. 90% of my clients have this problem. When you google.. yes google not Bing.. the solution to change permissions in IE make sure you find a lesson on how to change the setting on just the web portal page. If you are a regular IE user some lessons well instruct you to set your general security to efffectivly none. Don't do that. :) or just use IE for this one web portal by hik vision and Chrome for all your other web stuffs. Hope this helps someone.
@CarstenLorenzen12V
6 жыл бұрын
Thanks, finally a solution that works. Hope there will be an alternative function sometime, that will work in chrome. A simple pop up save as window would be nice and easy.
@anisurrahman9977
4 жыл бұрын
Thanks...............if anyone can't find this link. search user name(like as : bob) than u can find this link.
@TheMunxod
4 жыл бұрын
yeah taht is , what am i finding..
@BrunoCostadeQueiroz
4 жыл бұрын
Thanks a lot, saved me here!
@mageshsettu3551
3 жыл бұрын
Thanks, it's working for me.
@sanketshinde8299
16 күн бұрын
How should one download the recordings with the audio, with the above shown it does download the video but without any audio
@HussainAbdullahTofa
7 ай бұрын
thanks from Bangladesh. It was helpful.
@robfly
2 жыл бұрын
Hi - my playback doesn't have the yellow 'event' option when I am looking at my cameras on the browser (Chrome). Works when I connect a monitor directly to my NVR and do playback. Is there a solution to this to include 'events' for the browser?
@marksep5294
Жыл бұрын
When I access the Hikvision local IP Address, the browser always downloads the video component file. Does Hikvision only works in IE browser?
@imesther
9 ай бұрын
I downloaded the video but come with no sound. Did check the setting, it's correct! Please advice
@stanceworks7995
2 жыл бұрын
i dont seem to have the speed up button in my browser view...i only have stop, play and playback frame theres no fast forward, how do i get that
@warehousevapourcore9783
5 жыл бұрын
Turning off the Protected Mode in IE settings does the trick if the Download function does not work for you.
@superioreagle
5 жыл бұрын
@warehouse vapourcore - Awesome. Thanks for the "Trick"!!
@ferdinandkubu8112
5 жыл бұрын
@@superioreagle Thank for the trick, it works
@JediARTUR
4 жыл бұрын
Thanks man!
@glabib1
11 ай бұрын
Hi , do you know how to get playback to work on Hikvision Door station?
@365CStoreEncounters
4 жыл бұрын
How do you digitally zoom and save something? I can only download but cannot zoom in on playback like I can from the NVR
@JonathanTorres-so4qq
4 жыл бұрын
After I saved my FILE to a USB card and I plug it Into computer nothing works for windows or mac. Do I need to downlaod VLC to view the footage that I saved ?
@natewill
4 жыл бұрын
Yes I use VLC. Hikvision has a player on their support downloads page.
@1132spartan
3 жыл бұрын
None of these work for me? It doesn't even create the folder. Is there a hidden setting that needs to be set that allows remote downloading for users?
@superioreagle
Жыл бұрын
These are old videos and a lot has changed. It would be best to send Hikvision a support request.
@andres1988a
4 жыл бұрын
i am having issues with this i choose another folder and the videos are not showing after downloaded
@camarodingdoruan3475
2 жыл бұрын
why is it when i clip or capture it prompts an error "Capture failed" "Failed to clip"
@macformat
4 жыл бұрын
What browser or plugin are you using to view the streams? Thank you
@javitzso7721
4 жыл бұрын
We use Internet Explorer. Requires installing an ActiveX plugin.
@Zorulembo
3 жыл бұрын
First way of geting the video is work for me , but the second way do not! Problem is next : When I want to download(after I click arrow down) and open Download -- Webpage Dialog ,select random video on the list and click download button,in progress row is showing : Downloading failed. Please tell me what to do?
@sovanchhoeun7696
6 жыл бұрын
why my pc connot find C:\Users\gpuser\Web\DownloadFiles
@rand6626
6 жыл бұрын
This video helps me a lot.
@superioreagle
6 жыл бұрын
Awesome Randolfo, glad it helped
@realxeltos
4 жыл бұрын
Which browser is this? This method does not work with Internet explorer.
@bobbyl9167
5 жыл бұрын
youre using a web browser probably internet explorer. You totally left out important details. Probably internet explorer because its a browser that uses cookies and wont work with Edge or Chrome. Youre downloading clips using a browser, totally left out how to enable on the browser where on the computer it downloads to. Very important steps that wont work if not done.
@realxeltos
4 жыл бұрын
Do you know the steps? Because I am stuck.
@garrygiltendez7162
5 жыл бұрын
how do you zoom in on one of your cameras during liveview?
@archit28
6 ай бұрын
How do you play the sound? It doesn’t play in VLC player. It only plays in the other player
@Genesis7238
12 күн бұрын
you have to change the audio codec ether to ACC or MP2L2
@Dreamer3K
2 жыл бұрын
THE "web component" part has been installed several times but it still asks me to install it and i cannot view via webpage
@superioreagle
Жыл бұрын
Try using edge browser amd cthen click the internet explorer icon in the browser...top right
@notpublic7149
7 жыл бұрын
Thanks for posting this @superior eagle sadly it doesn't seem that much of what hik-vison makes "just works". IE ? Really?! 80% of the internet uses chrome. Wake up Hik. Which is good I guess cause otherwise I wouldn't have a job installing their systems. lol
@bobbyl9167
5 жыл бұрын
Chrome doesnt use cookies therefore wont take the web plugin needed. you dont seem like a very knowledgable IT person WITH A JOB INSTALLING THEIR SYSTEMS. Think before you speak
@maelira932
6 жыл бұрын
Why is that i cant playback the previous week recording? Any help please
@NtambiMaurice
4 ай бұрын
Thanks so much
@Konnidesign
5 жыл бұрын
why VLC does not play downloaded files? thank you
@giannicarrero4516
6 жыл бұрын
What model NVR are you using?
@superioreagle
6 жыл бұрын
I do not recall sorry
@alfredodhiambo8657
Жыл бұрын
Thanks
@superioreagle
Жыл бұрын
No problem
@sharmabhavesh4261
5 жыл бұрын
all is fine but how to copy download file path. Please explain properly. we are stuck up on this point. Please mention proper method or path in reply. waiting for your quick reply
@michaelthian
5 жыл бұрын
try point on the to a pen drive file path. It work for me saving all to a pen drive.
@alkennethherbon4594
3 жыл бұрын
Why does the clip that I downloaded doesn't have a sound?
@jeffrietjeopinternet
3 жыл бұрын
I would like to know that to, because I need the audio
@superioreagle
3 жыл бұрын
If your Camera has audio, then you need to enable not only on the camera. But within the NVR itself. The only way is use mouse and log directly into the NVR. Nit web browser the option is not there
@ballampa9821
5 жыл бұрын
i already have downloaded video but i not find video the path file .Please explain about path file to me.
@natewill
5 жыл бұрын
To find the video path, look in the NVR configuration settings..click configuration. It shows the path
@JasonKench
4 жыл бұрын
thank you
@akmmra
6 жыл бұрын
How to download all item,not per page 1 by 1. Have 2000 item per mounth and download 1 by 1 page, just show 100 item per page have 20 page . Very very slow man
@Tostaki92
4 жыл бұрын
download by date not working being years byt still they didnt fixed it ahah(error 400 xml bad content) .Only download by file name works .
@ladylu5375
Жыл бұрын
What is my port number?
@mf3729
6 ай бұрын
How do i find my ip address. The video assumes we know this!! So stupid
@LUIS514ify
5 жыл бұрын
Not help full
@mf3729
6 ай бұрын
Does not say how to find IP address like we are all tech experts
@alaaali4714
6 жыл бұрын
I have problem download faield ?
@superioreagle
6 жыл бұрын
make sure you have the path specified. Also, make sure protected mode in browser internet option is disabled.
@bobbyl9167
5 жыл бұрын
superior eagle left alot of stuff out thats why you cant download
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