Hi, we just bought this but the laundry comes out very hard. We had an older washing machine everything was soft. Why it could be such? We have the good quality softoner
@kimberleyhenderson1336
8 ай бұрын
I am having the same issue. The machine seems to take the softner at the very start i am disappointed with this also. I have to either time it to add softner at the end or quick 15 wash and just add softner it is really frustrating i wish i had my old washer clothes where softer and smelt strong of softner this just rinses about 4x and towels are hard even if i use the tumble dryer. Have you found a fix? I am still getting use to mine as i am use to old washer not this digital one lol
@eskibuzdolabi
8 ай бұрын
@@kimberleyhenderson1336Hello. Not a good fix but tru adding a bit of water to softaner. It abit makes it better. If the softener is too dense , the machine doesnt take it. Additional to that , the machine stops on each laundry while washing so somebody has to be at home and has to click on the wash button. Imaginez we turn it on and leave the house ,come back in the evening and still washing not finished as noone was at home to clcik play once it stopped. Total disaster. Service was in, they said they will change the control panel. As soon as they change I will sell it.i will get Electrolux perfect care with dryer. We had a beko dryer and washer was very very good and it was 6 years old! Really dissapointed with this hisense
@kimberleyhenderson1336
8 ай бұрын
I think i will be returning this one as cycles are not upto my standards i should not have to use quick wash for soft clothes. I will try watering it down however i shouldnt have to i should have done my research before i bought it. I only bought it as my old one broken down sadly it was of similar age to yours i think i will stick to hotpoint indesit in future thanks for the tip i even add soda crystals to every wash always have done so it is baffling and i cant find the softner symbol on my washer to delay it. Other than that and how long the cycles are its ok washer just really annoying like you said manual pressing etc and having to add at the end or a quick wash just for softner is a bit silly my tumble dryer is sep i may invest in a washer dryer but heard if one goes so does the other so i always bought seperate and had no space for that reason
@eskibuzdolabi
8 ай бұрын
@@kimberleyhenderson1336 if u can return it, just do it! The same here. My old one got broken, and we said, since this one is new , can be controlled by mobile it has to be good. We should havd checked the comments before buying. We also have one more issue. If u wash only whites and even 30 degrees, they come out gray!! The machine destroyed many clothes, so whatever new stuff we buy, we keep for the next washing machine. It s like a joke.. and the cycles we have are soooooo long.. really such a bad washing machine.
@eskibuzdolabi
8 ай бұрын
@@kimberleyhenderson1336one more thing, we had washing and drying in one. That old beko. It was just perfect, whites were always white, colour was always good, everything so soft and with a nice smell
@yolandaphikelela
10 ай бұрын
I bought a new washing machine, it is making noise and moving around. Hisense 10kg wash and 6 kg dry, what could be the reason I cant even wash clothes. It moves and destroy cubboards
@Sentum1994
9 ай бұрын
Had the same problem. The issue was that there are 4 bolts on the back, they are there for transit (so during transportation the drum is not damaged) you have to remove them. When I had my first wash the washing machine was moving violently, but now it's fine.
@jinanalrawe9048
Жыл бұрын
I have this machine and now showings f10 error what is that means?
@HisenseMalaysia1
Жыл бұрын
F1o error is Motor Phase Loss. You can reach out our customer service via call/email - Customer Service General Line: 03-7859 9550 Email: infomalaysia@hisense.com Operating hour: Monday - Friday excluding public holidays, 9am-6pm (lunch break 1-2pm) Thank you.
@roytoh2000
Жыл бұрын
How to clean the filter pump at right bottom there. Found at kzitem.info/news/bejne/p6x414p-qZ2Bhm0 already. Thanks
@powerbookg4apple
8 ай бұрын
I had mine replaced 12 months into the 2 year warranty so loud while spinning and the door seal went green with mold with in 3 months cheap Chinese crap
@dianemillard3262
10 ай бұрын
I wish l read these comments before buying. l hate this machine it bangs when building for a spin. The washing is to dry and creased feels hard even with tons of good fabric softener. My 10yr old machine performance was much better.
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