Community members can meet with Housing Navigators at conveniently-located community hubs to get help resolving a potential or current housing crisis. This service is being offered at select Pratt Library branches in partnership with the Mayor’s Office of Homeless Services (MOHS).
In January 2024, MOHS launched the Flex Fund Diversion Program funded through the American Rescue Plan Act (ARPA). This funding allowed MOHS to provide assistance aimed to divert clients from from homelessness. As of May 31, 2024, MOHS has exhausted all funds and is no longer accepting any applications for the flex fund program.
Housing Navigators are available for free, in-person consultations at the following locations, Monday through Friday, 11 am through 4 pm unless otherwise noted. Due to high demand, Housing Navigators may ask customers to make appointments. Housing Navigators can also be reached by phone during their working hours.
Brooklyn Branch: (443) 615-1232, Tuesday, Thursday, and Friday
Central Library: (443) 401-9759, Monday, Wednesday, and Friday
Waverly Branch: (phone number TBD), Tuesday, Thursday, and Friday
Housing Navigators can also be reached at housingnavigatormohs@baltimorecity.gov. For questions about the Housing Navigator program or to reach the Mayor's Office of Homeless Services, please call (443) 984-8713.
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