This week has been a week. As a small business refunding certain amount can break you. Also make sure if you have to give a refund that you can. I learned so much from this situation . The biggest one is really asking for help and to hire help. A lot of times we want to do things in our own. When you gets lots of orders you can run into problems. Communication is key when it comes in your business. Also keep your customers updated . Some will understand and some won’t . At least you kept them informed.
Just remember to keep going and don’t quit. Refunds is part of business .
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