When you scan the QR Code it comes up with directions on how to set up the card which includes scanning the QR Code. It just loops back-and-forth and doesn't actually let you connect the card to your profile.
@jcabadia
Жыл бұрын
I have the exact same issue. How to solve?
@jessicafrizzell
Жыл бұрын
There wasn't a resolution. After exchanging over 15 emails with the company all they kept telling me to do was scan the card even when I sent them screenshots on what was coming up they literally just told me the same thing to scan the card again. There's absolutely no customer service number because the company is so small and janky
@jessicafrizzell
Жыл бұрын
@@jcabadia also. Make sure you are scanning the card, not the back of packaging the card comes in
@mzbutterflytn
Жыл бұрын
I am having the exact same issue. I tried tapping with someone else and nothing happens
@IsaacGarcia-tx1cs
Жыл бұрын
Worked for me 🤷🏽♂️
@davidjaxonmusic
Жыл бұрын
It’s a good idea but it doesn’t allow your “profile” to be directly imported into someone’s “contacts”. They can only save your dot profile to their phone as a “file”. Then they have to know where to go find that file and manually transfer all of your info into their contacts themselves. Good luck with anyone over the age of 40 taking the time to figure all of that out.
@sohomobilebartending
Жыл бұрын
I agree that the current contact import process can be challenging, especially for those unfamiliar with it. I often guide people through the steps and suggest typing my name and a business nickname for easier search. Compatibility with different Android devices can also be an issue. If anyone has come across a simpler and more efficient way to store contact information on another person's phone, I would greatly appreciate your insights and suggestions.
@asmith2071
Жыл бұрын
All I needed to know. Thanks.
@silvioberlfein5194
Жыл бұрын
@@asmith2071 I totally agree I have been looking at many videos.. I used my card in many places.. it opens and then says SAVE CONTACT.. they saved it and I thought automatically it would save to contacts.. but it doesnt.. even if they take a pic of the QR code.. and save.. I guess now I know it will save to files.. thanks.. the best think I think is once it opnes just to click my IG and follow me but that is also a pain.. I cant believe it would not save to CONTACTS..
@silvioberlfein5194
Жыл бұрын
@@sohomobilebartending I totally agree I have been looking at many videos.. I used my card in many places.. it opens and then says SAVE CONTACT.. they saved it and I thought automatically it would save to contacts.. but it doesnt.. even if they take a pic of the QR code.. and save.. I guess now I know it will save to files.. thanks.. the best think I think is once it opnes just to click my IG and follow me but that is also a pain.. I cant believe it would not save to CONTACTS..
@colleenferrell1858
9 ай бұрын
Or under 40. It’s supposed to be simple, not a multi-step process…
@mikeydoyle2002
2 жыл бұрын
I cannot even get the page to load to even start my profile once I tap the card to my phone. I tap than click the link as nothing.....blank page...every time.
@BerkshireHathawayCRE
2 жыл бұрын
Have you gotten it to work now?
@mikeydoyle2002
2 жыл бұрын
@@BerkshireHathawayCRE yes thank you
@BerkshireHathawayCRE
2 жыл бұрын
@@mikeydoyle2002 mine just started working 3 days ago but kinda weird that it even happened in the first place
@daphneryan8739
2 жыл бұрын
Same
@a4ordablehair
2 жыл бұрын
I think this is some sort of scam.. none of mine work and all help leads here.. smh.. which is what I’ve already done😩😩😩😩
@TylrWilsn
Жыл бұрын
I’ve genuinely never felt more scammed and disrespected at the same time a day in my life.
@donnyj555
2 жыл бұрын
BS it doesnt work at all
@TylrWilsn
Жыл бұрын
Fr
@Comandante132
2 жыл бұрын
I am having issues logging in to my account. I log in and nothing shows up on the website. The place where I'm supposed to add my social media doesn't appear. It's all blank on the website.
@jackgaffney5402
2 жыл бұрын
They don’t care. I’ve reached out three times now. No response. They’re pathetic
@Elitedaytrader
2 жыл бұрын
What’s the customer service number
@ElliotFranco
2 жыл бұрын
Stay away from the do t business card or classic Dot. They don't work at least the NFC part doesn't work and customer service is non-existent they do not contact you back save your money
@alumbrasportandmore
2 жыл бұрын
I wish I had seen all these frustrated comments before ordering mine! 🫠
@artemiselias1462
2 жыл бұрын
How do i get a refund
@tylercarr3440
2 жыл бұрын
That teenager’s voice is so distracting 😂 nice nails though 💅🏻
@tophervanous6938
2 жыл бұрын
Brutal
@DeluxeVibes
3 жыл бұрын
It’s not scanning for my phone 8 or the 6
@kristybrooksshowhorses6850
2 жыл бұрын
For Galaxy and Note, place DOT near top/camera. This keeps it from scanning every time you open your phone.
@acarson08
Жыл бұрын
I have been trying to connect a new card, or add it to my current profile, which I can no longer log onto it. Android phone. Angry at thr simplicity of dude on this video. I wish it were that easy
@teachmenah
Жыл бұрын
Doesn’t work. I activated, made a page, put on the lower back of my phone, but - doesn’t work, people unlock their screens and on any parts of their phones nothing happens
@tippettmartinable
2 жыл бұрын
Garbage product.
@deltapunk
2 жыл бұрын
My social media links won’t work
@johnbaker1289
2 жыл бұрын
Same here. They don’t help you get it set up either. I am about to throw all 6 of mine away. Garbage company. No support at all.
@Lowkeynextdoor
Жыл бұрын
it works through my case, it works easily i dont know what these other ppl tlkn about but I like it. Easier than explaining all my links and…… ran outta juice to explain ima just use my dot card
@sea4254
2 жыл бұрын
My dot thin and classic will not even aren’t responding when tapped to my phone (iPhone 12pm) to set them up. Suggestions please.
@andyd9199
Жыл бұрын
Same here what a scam!!
@kimpit696
2 жыл бұрын
I never get a response from your support email. NEVER
@johnbaker1289
2 жыл бұрын
You aren’t alone. Nobody else has either. It’s probably so full they just ignore it.
@jayfox9736
2 жыл бұрын
I go to the site, click join, create an account and password and the dot icon comes up with a spinning circle..... it never goes anywhere else.
@beeveemcgowan
2 жыл бұрын
Same!! Ugh
@daveeskew4885
2 жыл бұрын
Nice video but not real my iPhone 11 does not bring it up like this at all
@andyd9199
Жыл бұрын
Agreed. Tapped dot iPhone 14 to a 13 pro max and out of 20 tries it worked once or twice
@kimbinkley1807
2 жыл бұрын
Voice grates on my nerves 🤦🏻♀️
@viewfindersisad
2 жыл бұрын
So I got the card and it works for me because I started an account but when tapping into other phones they can’t see my info unless they start an account themselves. I thought the idea was to connect to a link with my info much like linkTree. If this is the case this is a fail to me. If they can’t make it so people can see your info without starting an account this is a definite fail.
@andrewvajda1
2 жыл бұрын
Bought both the thin and the card and neither will activate on my iphone XR. Just keeps looping back to the initial activate now screen after scanning the QR code, selecting activate now, selecting either the thin or the card, selecting iPhone XR, then continue, I get back to the How to activate screen. Which shows Tap/connect/stick/network instructions. The first 3 do nothing, the 4th gives a youtube link, no way to get to a login page. Help brings you to a youtube video that shows you getting to a login page, that doesn't happen... Closing the browser and starting over sometimes gets me a blank page, sometimes gets me the whole run around again...
@bornerealestate6729
2 жыл бұрын
Same
@yoniadore
2 жыл бұрын
Must be a scam
@pattimcdermott2020
2 жыл бұрын
I had the same problem this week setting up my XR. Then I realized it was operator error after watching videos here. I forget which video it was, but it wasn’t this one. But, that video didn’t show me how to connect my Dots, but this one did. Funny that this company doesn’t have a website, nor online help. Thank goodness for KZitemrs who help us along with new technology.
@danielb7261
Жыл бұрын
Same
@reneepaniccia
Жыл бұрын
It doesn’t seem like you can setup the Dot devices by using the QR code. You must use the NFC feature and tap the DOT on the back of your phone.
@jonnoburden
2 жыл бұрын
Has Apple settings changed how these work? I bought a few and none of them seem to work.
@johnbaker1289
2 жыл бұрын
They don’t even connect your social media profiles! It’s a waste of money. I have 6. Support is an absolute joke as well.
@andyd9199
Жыл бұрын
Yea these suck…asking for refund
@805rivlet
2 жыл бұрын
Waste of money, took 2 weeks to get mine and it doesn’t even work
@Elitedaytrader
2 жыл бұрын
Bro, 1) it only allows me one ☝️ social media 2) dotcard Cant open my social media on KZitem. 3) No Customerservice
@arturoortiz5235
2 жыл бұрын
Mine does nothing. I have a galaxy s21
@cassandracarter3577
2 жыл бұрын
I have to say the customer service on this product sucks to high heavens....I have been having trouble activating my card and I sent them 3 emails already and I have not gotten a response
@drranger4210
2 жыл бұрын
So, shall I assume that the whole "tap the back of the phone" thing doesn't work for android phones? I've tried it a number of times with no result. Nothing happens until I actually scan the bar code.
@dariusgibson3368
2 жыл бұрын
Same annoying
@PerryGallagher
2 жыл бұрын
Same issues! 😡
@MrBee718
2 жыл бұрын
Did you actually watch the video?
@mvasquez1990123
2 жыл бұрын
It does work with Android. I have the dot card and the dot classic. You press the middle of the card to the camera on the person's phone but make sure they have their screen on so it works. For the classic, tell the person to turn on their NFC setting first, then tap the dot classic to their camera while their screen is on. Works like a charm!
@jaquitaMayJMJCP
2 жыл бұрын
My issue having to turn on and turn off the nfc.
@maquelsmusings733
2 жыл бұрын
Just got my bundle. The card works great. Can tap and scan QR. The Thin DOT does not. It gives an Empty Tag message on any phone it taps. Once it simply copied the link to the clipboard and you can't copy paste. Another phone got a series of spam messages. Not cool. Luckily, T-Mobile alert shut that whole thing down. From the video, it says the first DOT device activated cannot be removed. Does this mean I am stuck with the Thin that does not work? Love the concept. Wish all the kinks were worked out first. Will absolutely use the card. If all goes well at my convention (a lot of networking) I will try the classic DOT.
@HMS2
Жыл бұрын
I have the Dot Thin and don’t have any problems. 🤷🏻♀️
@freedomwithrho
2 жыл бұрын
How do you connect your social media’s It’s not working
@Comandante132
2 жыл бұрын
mine either
@freedomwithrho
2 жыл бұрын
@@Comandante132 I figured it out. Do not add the @ symbol. Just put in your user name only
@mariapappas7206
2 жыл бұрын
Just type in your page name. Don’t copy and paste the link! just literally type in the name
@kawikadibble402
2 жыл бұрын
how do i get to that menu you showed? mines set up but I dont see that
@darrylwilliams945
Жыл бұрын
SOLUTION. 1. Log out of the site. 2. Restart your phone. 3. Tap card to phone and click link. 4. Log in. 5. Prompts will ask to activate card.
@dougstrong-zn7eo
Жыл бұрын
Worst product ever. Judging from the comments your product doesn’t work. Enjoy my $22 that I gave you for absolutely NOTHING.
@wheelch0ck
4 ай бұрын
In Android, you can usually pull down the notification bar and NFC is usually there. If not, after you pull down the notification bar, expand it by pulling down one nore time, and the NFC should be in one of the pages of toggle icons (usually the furst by default).
@byronholt8734
2 жыл бұрын
I cannot get this card to work on my iphone 13pro max to save my life. No luck from customer support for days :(
@andyd9199
Жыл бұрын
I have the thin on iPhone 14 …tapped on my iPhone 13PM and it only worked twice
@chuckmurphy7280
2 жыл бұрын
What's the best way to share my QR code (i.e. place in email signature or send via text/email)... is there not a link in my profile on my phone to forward the code? the little icon in the upper right corner of the screen pulls up a blue QR code, which does nothing and there's no way to forward it if it did do something. There seem to be a number of loose ends in using the Dot card... I'm impressed as hell with the technology, but have to say the interface, and amount of information available leaves something to be desired!
@zymon.
2 жыл бұрын
For Android, (I'm using NORD ONEPLUS) press the dot to the back camera
@colleenferrell1858
9 ай бұрын
All the instructions are worded as if you are are holding both phones eg make sure you turn on nfc etc. if I have to give instructions on going into settings etc to the person I’m trying to share my info with, isn’t that a bit laborious?
@mr.jesusaxhdz.869
2 жыл бұрын
Seems like it is one of those things when did not do what the videos says you know you have just bought a piece of crap hahahaha caused me of buying dot card company next version.
@chinelobrown2228
Жыл бұрын
What happens if you already secured the dot thin to your phone before tapping it on the phone? Can I still activate it???
@tonesaeedi3972
Жыл бұрын
I also did this and need help
@Fiora350
2 жыл бұрын
How can I connect my dot device if I don't have an nfc scanner on my phone
@isaac6302
Жыл бұрын
This is a very well-made video. Thanks, man I loved the audio, video quality and the over all planing on this. Very instructional
@stayfit4life
2 жыл бұрын
How is this card useful????
@daddyjayy__
2 жыл бұрын
Taking payments, networking, sharing your profiles when meeting new people, shares your website, social media, contact info, payment services, etc.
@jakes.5143
2 жыл бұрын
bought the thin and when i scan someones phone and the link opens up...all it does is just load and nothing ever shows up. You guys rolled out a product that is not ready to be put on the market.
@RebeccaKrogmann
Жыл бұрын
Same thing happens to me. Have you/ they fixed the problem?
@cathyvaldiviez5743
Жыл бұрын
Came here to activate my dot but the vocal FRY on his voice is unbearable to listen to!
@11HaVeN11
2 жыл бұрын
It doesn't appear that you can add more than 1 of anything. 1 phone number, 1 email, 1 social. If you attempt to add 2 it just overwrites the other. That's a big miss for people that want to share for business purposes.
@CallMeSqueaker
2 жыл бұрын
Yes, I'm disappointed in this as well. I run two businesses and a band so I was looking forward to using this instead of carrying three different business cards. :-/
@BroncoBae
2 жыл бұрын
@@CallMeSqueaker very dissatisfied as well...socials won't show and page is slow loading
@maquelsmusings733
2 жыл бұрын
I have more than two on mine no problem. It seems everyone is having hit or miss issues.
@ryznbrnd
Жыл бұрын
If you trap the flame button on the view my profile screen, it'll open your first icon as the main link. If you deselect the flame button, you can view all your contacts when you tap your card/thin/classic.
@mainsink6385
Жыл бұрын
Can I use my dot thin on my iPhone 13 Pro Max to open the link on my iPad pro
@r.ryansadeghian8060
2 жыл бұрын
Mine keeps getting a white screen from the beginning. What is the problem?
@kyleswrath
Жыл бұрын
Same wth can’t get passed the white screen
@rickg2516
Жыл бұрын
First time I've heard a male use a vocal fry voice....
@andyd9199
Жыл бұрын
Has anyone gotten feedback from DOT?
@GaryRManganiello
Жыл бұрын
Hi I just got those as a gift for Christmas and I have a very important question aa being someone was hacked in the past!!!!! So my question is 1. How do I know someone hasn't activated card first than I try to activate they get into my phone? Also the card comes not wrapped???? Why does it just come in cardboard with no plastic, so if I connect dot to by phone someone who has dot can tap my phone and connect to my contacts?????
@Tactical.chocolate
Жыл бұрын
For everyone who's having trouble with activating your dot devices and loading screen remains loading. Try a different internet browser. Firefox and Chrome don't seem to work well. That Samsung internet. Galaxy fones have them. I'm nit sure about apple
@GKDEntrenador
2 жыл бұрын
Hello, on my Android Samsug S8, works both the QR and the NFC automatic, on my Iphone X just work the QR, the NFC is not automatic, I need to open the Control Center, click on the NFC icon, and then it works, very disapointed since most of the people here in US uses Iphone and not Android... i buy this stuff to use it here, and it seems that I need to ask the people to activate their devices... in order to work...
@jjmendez2658
3 жыл бұрын
so the an app? if so can you send me that link for iPhone
@jamituckerformiltonga6966
2 жыл бұрын
How do I get my phone number and email to show up? All it gives people are my pic and social media links.
@BroncoBae
2 жыл бұрын
I feel like i wasted money on what could potentially be a good social networking option. My socials will not show up at all!!! on phone or via the website
@RaulLopez-kb5fc
2 жыл бұрын
@@BroncoBae having the same issues. useless product
@salahuddinmuhammad3251
2 жыл бұрын
Not working for my android. Tapping away and nothing
@PaulRezaei
Жыл бұрын
Be warned, this product does not work like this video shows. Notice many people in the comments not being able to active their card.
@jakes.5143
2 жыл бұрын
that guys voice is absolutely terrible.
@okan702
Жыл бұрын
how to gift this w/o activating their email?
@nicolebloomer1850
Жыл бұрын
Doesn’t work from iPhone To android
@andream420
Жыл бұрын
JUST GOT MINE AND IT'S TIMING OUT! NOW WHAT?
@luisasipple9315
Жыл бұрын
I followed the steps but it does not appear as if it activated my card. When I click the butting to activate if freezes Nothing happens. No WR code/ nothing
@gdeppsfamousdishesgeorgeep2763
2 жыл бұрын
Just got. How do I send my QR code to some one to scan thru a pic. It works if someone is right in front of me can scan a picture of my QR code on my phone
@Halom8co
2 жыл бұрын
Why is there no mention of the fact that the Web Application is completely down? I see the same comment from 2 months ago. This product is simply not useable. Please someone help me if I am the idiot?
@AKChryslertech
11 ай бұрын
I bought my first two dot cards a few months ago and set everything up. Wow what a breeze it was to setup! I love how simple it is to setup and share all my info to my customers. I cant wait to get my order in for my dot thin tags!
@elenafarinas3
2 жыл бұрын
cI can not figure out how to add address, phone number, etc c Can you help me!!!??
@susandownard9358
Жыл бұрын
Activated the card and set up by scanning the QR code but could not activate the dot classic and dot thin. I put it near the top back of my iphone 14 and nothing happened. One user suggested shutting down the phone and putting the dot near the top back of phone after turning it back on. Sure enough, it immediately recognized the dot classic and said ‘NFC’ and took me to Safari and let me add to my profile. I did the same with the dot thin.
@daphneryan8739
2 жыл бұрын
I tap the card enter my username and password and nothing. No action from the login button. This is lame.
@waltonlawrence7213
Жыл бұрын
I just completed the set up process and all it does is make other people sign up for your interface. Is that required for it to work?
@318datboot
Жыл бұрын
Definitely not working
@artemiselias1462
2 жыл бұрын
My dot card just has a spinning wheel and doesn't connect. There's no help!!!!!!
@fasilkhan8551
2 жыл бұрын
When I tab to send my information to someone only my instagram comes up, how do I fix this on an Android so the entire contact info comes up on their phone?
@hazelapuli
3 жыл бұрын
How do I update my details??
@brianclittle1593
2 жыл бұрын
Can you connect your cash app to dot?
@elijahballinger
Жыл бұрын
yes
@jsmjou
Жыл бұрын
I have the thin dot and it is not working anymore. Is it a one-year product and then we have to buy it again?
@nathanialmurphy6581
Жыл бұрын
Do you know if you can have 2 profiles on one account. I want one for work and one for personal
@rickg2516
Жыл бұрын
Is anyone able to get it to work? I have a constant loop and I just emailed them to send it back.
@ASSEENBYSB
2 жыл бұрын
how can i stop the dot from constantly scanning n opening my profile every time my phone wakes up because it's stuck on the back of my phone and keeps reading the profile. it's kinda frustrating. i have Android..i placed it in middle n bottom n its still keeps scanning itself
@kristybrooksshowhorses6850
2 жыл бұрын
I have this exact same issue
@ASSEENBYSB
2 жыл бұрын
@@kristybrooksshowhorses6850 i figured it out you have to turn off nfc on your phone and only turn it on when you're about to use it on someone else's phone to transfer info
@firetimes9849
2 жыл бұрын
I am having trouble connectung to iphones how do i gix this
@mindovomatter5181
Жыл бұрын
It seems as if they paid for active sister service they would increase their word of mouth sales.
@TylrWilsn
Жыл бұрын
Scam likely
@MM-sc3zl
Жыл бұрын
I have been trying for 2 hours and its not scanning anything
@underavenue
Жыл бұрын
vocal fryyyyyyyyyyyyyyyyyyy
@TraineddtoSucceed314
Жыл бұрын
Okay guys I think I figured it out, ( well at least it worked for me so worth a try) After I ran into the same issue of my card not working when I tap on the phone, I deleted my account. (Which unlinked my card from the account) I then created the same account again ( DO NOT SCAN THE QR CODE ON THE CARD UNTIL AFTER YOU CREATE THE ACCOUNT AGAIN) the website to create the account is dot.cards…. After you create the account again you then scan the QR code on the card and once you click activate card now it should work. (Im using an Iphone 12 pro)
@katiegrace3223
Жыл бұрын
This is the only thing that worked for me. Thank you so much for sharing!
@leecoulman3421
Жыл бұрын
I bought a duo set, one for my personal and one for my band. I want to set up two separate profiles for each, but I have only one email. How can this be done?
@sebasfilmedit
Жыл бұрын
You should definitely have separate emails
@jamijohnson8151
2 жыл бұрын
No update for this video? Dot Home Screen is different now
@seanfehrenbacher4448
2 жыл бұрын
Mine isn’t working the activation screen never loads up
@artemiselias1462
2 жыл бұрын
NO-ONE EVER RESPONDS
@lesleymontes35
3 жыл бұрын
I’m having trouble scanning my dot on my iPhone 12 :(
@lesleymontes35
3 жыл бұрын
Never mind I was tapping it in the wrong place, love it!!
@lisanilsen5072
3 жыл бұрын
No matter what I do, it wont scan on my iphone 12. Where did you place yours? I have tried everywhere!
@DeluxeVibes
3 жыл бұрын
@@lisanilsen5072 me too
@janetsimmons9292
Жыл бұрын
0:56
@elijahballinger
Жыл бұрын
Thank you, but it does not work through the case
@thespiritualempath2080
2 жыл бұрын
The barcode does not work when I scan it on my iPhone.
@darrylwilliams3711
Жыл бұрын
How do we edit card with new info?
@movingtorichmondva
2 жыл бұрын
Mine does not work. How do I return it? I just got it in the mail and tap it to the back of my iphone 12 pro and nothing happens. can't get it set up.
@alumbrasportandmore
2 жыл бұрын
Same!! did you figure out how to get it to work?
@movingtorichmondva
2 жыл бұрын
@@alumbrasportandmore never. I returned it and got my money back but they still charged me for shipping and never refunded that portion. sucks
@artemiselias1462
2 жыл бұрын
@@movingtorichmondva WHERE DID YOU GO FOR A REFUND?
@kyleswrath
Жыл бұрын
How do we return this POS
@Makingthetransition
Жыл бұрын
This has been horribly frustrating! My dot did not register to my email, so I cannot edit my profile. The information on my profile will not save when a person attempts to download my contact. This has been hours of wasted valuable time. Your support is horrible. This service is supposed to simplify sharing your contact and content, but has cost me hours of wasted time. Then it is extremely difficult to contact your support team. I am truly frustrated right now. This is not how I want to represent our agency and I do not think this is a good representation of your company. I cannot log into my account to edit anything or fix the download issue, and I cannot reset the dot thin now because it is linked to an account I have no control of or access to.
@Jaesea2323
2 жыл бұрын
Can you upload your business card to the dotcard??
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